Milo

I have lived at Milo Apartments since 2020, and my experience has always been positive. Sonja and staff here are always prompt and professional with questions and maintenance requests. Yesterday evening, I submitted a maintenance request for an issue with my AC making a loud thumping noise and they were in and fixed the issue before the morning was over today. The maintenance staff even went the extra step to replace my air filter, which is reflective of my experience with Sonja and the staff here at Milo: taking the extra step for safety and comfort. There is always transparency and prompt communication with community wide maintenance/repairs. Every time I go into the leasing office for any question or concern, I am met with warmth and professionalism. I will happily continue to renew my lease here while I continue to call Austin home.

Persistent water shut offs and unaccountable management make this place not worth it unless you can get <$1400 for a 2 bedroom. Then maybe the inconveniences outweigh the price.

The sound of a howling animal has minimized

I've been here for several years now and have determined that the rent has been raised every year with no real added value to each, individual apartment. The pool was close for most of the year, last year, and yet we still had to pay for the amenities fee, which was quite upsetting.

Quiet, near nature, lived here for almost 4 years and will continue to do so!

Ive been trying to pay my rent and understand why i have random fees adding up to $800 out of nowhere on my account for 3 weeks now. I even handed over my renters insurance at day of move in and they sent me an eviction notice stating i dont have renters insurance and to vacate within 7 days. When bought to their attention, they said they werent sure why i received that notuce but yet theres still a charge in my acct for it. I have been locked out of my resident portal so i cant make any payments. I also work nights so i cant just go and get a money gram like they so eloquently stated for me to do, plus i was charged a one time fee for the renters portal and would like to be able to use it. Every time i call and email multiple times a day i get ignored or told the PM will get back to me when she comes back from lunch. Seems she takes about 5 lunch breaks a day seeing as how i get that same response every single day multiple times a day. I have yet to pay anything because no one is giving me any answers or when they try to they straight up admit they dont know whats going on with my account. I expect to have yet abother eviction notice for their incompetence and will be taking this matter to court unless i am let out of my lease in which you will not be receiveing one single red cent from me. This community and the leasing staff are a joke.