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SecureSpace Self Storage - 2721 Shattuck Avenue, Berkeley, CA

Self Storage
4.7/5 - 294 Reviews
Location:
2721 Shattuck Avenue, Berkeley, CA 94705
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Kiosk Available
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.7/5 - 294 Reviews

Read some helpful reviews of SecureSpace Self Storage at 2721 Shattuck Avenue, shared by real renters with genuine experiences and honest opinions.

Jared was amazing. He noticed on the cameras that I was struggling while moving items out of my storage unit and came over to help. His quick response and willingness to assist made a huge difference while I was relocating my things out of the building. I truly appreciated him taking the time to help when I needed it most. ... Read more
Dale P. - 5 March 2026
I called into today because I was having trouble logging into my account online. The rep I talked to on the phone, Ava Molle, was really helpful. She helped me reset my password and get me into my account really quickly. Excellent customer service! Thank you, Ava! ... Read more
David S. - 25 February 2026
Just got a 4x5 to share with a friend. The location is super easy to locate, the unit has motion detectors that text to confirm if you were in the unit, and the onsite manager and assistant manager were so helpful in getting us set up! They made the process super simple and helped us with a warm smile & great energy! Highly recommend ... Read more
Tania R. - 15 February 2026
While I ultimately did not secure storage at this location, I felt it was important to acknowledge the exceptional customer service I received from Tavio and Jared. From the initial inquiry through follow-up conversations, both were consistently professional, knowledgeable, and attentive. They took the time to thoroughly explain pricing, availability, and contract details, ensuring I had a clear understanding of all options. Their communication was timely, respectful, and transparent, which made the overall process seamless and stress-free. It is evident that Tavio and Jared take pride in representing the company well. Their professionalism and customer-focused approach left a strong and positive impression. Based on my experience alone, I would confidently recommend this location to others seeking reliable and attentive service. Thank you both for your outstanding support. ... Read more
Shana E. - 12 February 2026
I had a really positive experience at this storage facility. From the moment I walked in, the customer service was great. Everything was explained clearly, and the whole process was simple and stress-free. Jared was the one who helped me, and he did an awesome job. He was friendly, patient, and took the time to answer all my questions. He walked me through the steps, showed me the unit, and made sure I understood everything before I left. It made the whole experience feel way easier than I expected. If you’re looking for a storage place with good prices, smooth service, and staff who actually care, I definitely recommend coming here—ask for Jared! ... Read more
Avis A. - 12 December 2025
Such unprofessional service. Was told Access hours were until 10 pm. So when I show up at 8 pm with no where to store my belongings No Access! I waited over 36 hours to speak with the manager. In which I had to call again (4x). I was told we already put your refund into the system, wasn't sure why I was calling. No communication or apology to me was necessary!! Thanks for that!!!!! BTW....some automated response is absolutely not acceptable! For future reference this tells and makes The Customer feel not listened to or heard!! Add more injury to the insult!! I will not bother myself to communicate via email after the fact. Update....STILL WAITING FOR MY REFUND!!!! ... Read more
FAITH F. - 24 October 2025
Great location amazing vibes. It feels like a mini family in there.! The gentleman that works at the counter is amazing friendly quick and efficient. It’s weird that it’s such a good experience at a storage place lol ... Read more
calecia d. - 22 October 2025
Great location amazing vibes. It feels like a mini family in there.! The gentleman that works at the counter is amazing friendly quick and efficient. It’s weird that it’s such a good experience at a storage place lol ... Read more
calecia d. - 8 October 2025
Samantha did a very good job of answering my questions, very professional! Only thing I forgot to ask, and still need to know, is the UNIT NUMBER of the new 8' X 18" Storage Unit that I just signed up/paid first month's rent for at the Shattuck Ave. Self-Storage Unit in Berkeley, so would just ask that she send me an e-mail about that. Nice to know that the new Manager to contact re any further issues is J. Madrid, too. Best, P. Salah-Kamel, Berkeley, CA ... Read more
Pat S. - 4 October 2025
Great phone service from Troy to help me get the room booked. Went to the Berkeley storage space and Jared helped me find my unit, sweep dust, and answered all my questions including upgrading insurance. Super helpful I appreciate it! ... Read more
Andre C. - 29 September 2025
Very helpful and friendly! Not only answered all questions I had but helped me get fully set up over the phone to avoid using the website and thoroughly explained open times and policies. Overall very friendly and helpful experience even if you’re nervous of phone calls ... Read more
Emily C. - 17 September 2025
Jade M. - 16 August 2025
I rented a storage unit on May 14, and during sign-up, I was clearly told by your representative that I would be billed monthly on the same date the 14th. I relied on this information when planning my payments. However, in early June, when I contacted your team to close out my unit, I was told that billing is done on the 1st of each month something that was never communicated to me when I signed up. I was then told by one employee that I could pay only for the days I used the unit in June, but when I went in person, I was told this was incorrect. Staff admitted that I had been given false information by your team, yet I was still told I would have to pay the full $142 charge an amount higher than my original $134 payment. I was later informed that the higher charge was because I hadn’t been charged for insurance in the first month, which again was your company’s mistake, not mine. To make matters worse, I attempted to resolve this issue by contacting management, but was met with rude and dismissive treatment. I was not given a call back after several requests and had to keep calling repeatedly just to get any response. Rather than being helped, I was threatened with collections and told that there was “nothing that could be done” even though the issue clearly stemmed from misinformation given to me by your own staff. This entire experience has been deeply frustrating and unfair. I was misinformed, ignored, and treated poorly and now I’m being charged extra due to errors made by your team. I am requesting that this charge be removed and that my account be closed with no penalty. I should not be held financially responsible for a situation that was caused entirely by your company’s lack of communication and accountability. ... Read more
Genesis I. - 6 June 2025
Love this storage! The workers here are super helpful and patient. They are great help deciding what size boxes and storage is best for your situation and needs. I would definitely recommend. An add on bonus is that it is a clean location! ... Read more
Stephanie R. - 30 May 2025
Very easy to get a storage last minute and easy access. Manager is really nice and let me put down stuff in the lobby while I go back, pack and unload. Would love if the wheels work better on the ladders though… ... Read more
Isabella C. - 18 May 2025
Chaurdazia H. - 29 March 2025
Kyle F. - 15 February 2025
The four stars are for the front desk crew only, if I could give the place 5 stars I would, but ultimately management made my experience not good. If I could give this facility 1 Star without having an effect on the awesome guys at the front and only have it reflect the management and how the company is running things, I would be doing that. The guys at the front desk are super helpful and did everything they could to help even if the company and management itself has really difficult to navigate issues and doesn’t give them a lot of power to help. The management, company and customer service put a disabled person in a really difficult situation and potentially dangerous situation due to not training their call center staff on their facility layouts and accessibility. Not only is this super unprofessional and unsafe, but puts the disabled in situations that can lead to homelessness and loss of people’s items, livelihoods, etc. ... Read more
Sunshine S. - 17 January 2025
I recently had the pleasure of renting a storage space, and I have to say that Erik made the entire process incredibly smooth and easy. From the moment I arrived, his friendly attitude and helpfulness stood out. He took the time to understand my needs and provided great recommendations that suited my requirements perfectly. ... Read more
Kiyanna M. - 7 January 2025
Came here this past Thursday and customer service was absolutely amazing. Sweetest, most accommodating staff. Shoutout to Jared, one of the staff members that went above and beyond in helping me, and helped me find my storage unit and walked me there. Customer service is phenomenal and very accommodating. I appreciate it! Thank you to Jared especially, for your help!! ... Read more
Kylie L. - 10 November 2024

Nearby Storage Units

Storage units in nearby cities

Here is how Berkeley, CA, compares to other nearby cities. Overall, there are many other great self storage opportunities in the area. Emeryville, CA, is just 4 miles away and has 3 storage facilities. Monthly rents there start at $83. However, you could also drive to El Sobrante, CA, which is 5 miles away and which also offers storage units for as little as $63. Richmond, CA is also just 7 miles distant. Listings there show no less than 9 facilities, with unit prices starting from $40. Looking a bit further away, storage facilities in Pinole, CA, and Alameda, CA, have multiple types of units available, with monthly costs starting at $38 and $18, respectively.

Storage units in Emeryville, CA Within a 4-mile radius
3 Facilities
From $83/mo
Storage units in El Sobrante, CA Within a 5-mile radius
2 Facilities
From $63/mo
Storage units in Richmond, CA Within a 7-mile radius
9 Facilities
From $40/mo
Storage units in Pinole, CA Within a 8-mile radius
5 Facilities
From $38/mo
Storage units in Alameda, CA Within a 8-mile radius
7 Facilities
From $18/mo
Storage units in San Pablo, CA Within a 8-mile radius
7 Facilities
From $21/mo
Storage units in Lafayette, CA Within a 9-mile radius
1 Facility
From $99/mo
Storage units in Martinez, CA Within a 11-mile radius
10 Facilities
From $30/mo
Storage units in Pleasant Hill, CA Within a 12-mile radius
1 Facility
From $65/mo
Storage units in Walnut Creek, CA Within a 14-mile radius
4 Facilities
From $84/mo
Storage units in San Leandro, CA Within a 14-mile radius
12 Facilities
From $58/mo
Storage units in Corte Madera, CA Within a 14-mile radius
2 Facilities
From $19/mo
Storage units in Sausalito, CA Within a 15-mile radius
1 Facility
From $190/mo
Storage units in Ashland, CA Within a 15-mile radius
1 Facility
From $122/mo
Storage units in Daly City, CA Within a 18-mile radius
7 Facilities
From $95/mo
Storage units in Vallejo, CA Within a 18-mile radius
15 Facilities
From $19/mo
Storage units in San Ramon, CA Within a 19-mile radius
7 Facilities
From $59/mo
Storage units in Hayward, CA Within a 20-mile radius
12 Facilities
From $27/mo
Storage units in Pacifica, CA Within a 23-mile radius
4 Facilities
From $85/mo
Storage units in Foster City, CA Within a 23-mile radius
2 Facilities
From $50/mo

Check out storage units in trending cities

If you want to see how your city compares to others, you can start by checking out other facilities in trending cities. A wide array of storage units can be leased in Los Angeles, CA, San Diego, CA and San Jose, CA, where sizes and amenities may vary. Monthly rents for units in these cities are as low as $15 and $11, respectively.

Storage units in Los Angeles, CA
209 Facilities
From $15/mo
Storage units in San Diego, CA
72 Facilities
From $15/mo
Storage units in San Jose, CA
65 Facilities
From $11/mo
Storage units in San Francisco, CA
23 Facilities
From $29/mo
Storage units in Fresno, CA
41 Facilities
From $30/mo
Storage units in Sacramento, CA
76 Facilities
From $15/mo
Storage units in Oakland, CA
21 Facilities
From $44/mo
Storage units in Bakersfield, CA
51 Facilities
From $33/mo
Storage units in Anaheim, CA
21 Facilities
From $45/mo
Storage units in Stockton, CA
36 Facilities
From $15/mo
Storage units in Riverside, CA
35 Facilities
From $43/mo
Storage units in Santa Ana, CA
19 Facilities
From $20/mo
Storage units in Irvine, CA
30 Facilities
From $20/mo
Storage units in Chula Vista, CA
20 Facilities
From $55/mo
Storage units in Fremont, CA
14 Facilities
From $13/mo
Storage units in Modesto, CA
27 Facilities
From $21/mo
Storage units in Fontana, CA
18 Facilities
From $30/mo
Storage units in Moreno Valley, CA
13 Facilities
From $37/mo
Storage units in Oxnard, CA
17 Facilities
From $31/mo
Browse storage units in all California cities.

Frequently Asked Questions

Storage units available at SecureSpace Self Storage - 2721 Shattuck Avenue include the following amenities: Indoor, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Kiosk Available, Credit Cards Accepted, Multi-Level Storage and Online Payment. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.