Apartment Search Austin, TX Lifestyle

Austinites’ Choice: These Are the 10 Best-Rated Apartment Communities in Austin in 2020

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Austin is a hot spot, attracting people from all over the country who are coming in for the many opportunities the city has to offer. If you’re one of them and you’re looking to rent an apartment in Austin, there’s no shortage of options, as the city has been constantly growing and is expected to add over 9,000 new rental units by the end of the year. But how do you know which are truly the best apartments in the city?

Well, let’s take a look at what people are saying. There’s no one who knows a community better than its residents. Their reviews and ratings are first-hand opinions reflecting their personal experience with the property, offering the most valuable insight into the place you might call home. 

To help you out in your search for the best apartments in Austin, we selected the highest-rated ATX communities on rentcafe.com based on verified residents’ reviews. The average rating of a property is based on reviews and ratings in seven categories: location, value, amenities, parking, maintenance, staff and noise.

Here are 2020’s best-rated apartment communities in Austin: 

1 (tie). Fox Hill Apartments

  • Average Rating: 4.9/5
  • Managed by: Pinnacle Living
  • Number of units: 288
  • Neighborhood: Cedar Valley


This beautiful community gets rave reviews and top ratings in all categories. Residents call Fox Hill “the best in apartment living”. Reviewers repeatedly mention the polite and helpful staff, their responsiveness and the real feeling of community. As for the place itself, renters describe it as “beautifully tucked into the trees to give you the country feel”; one resident says that “the grounds are well maintained, they are very animal friendly, the interior décor and amenities are luxurious, and everything is very well kept”. With many happy long-term residents, it seems that this is a place no one wants to leave, or, as one residents puts it best:


“I am absolutely dreading the possibility of having to move for work as Fox Hill Apartments has become more than just my home, it’s become like a family and a place of sanctuary to me.”


1 (tie). Le Montreaux A Concierge Community

Sharing the number one spot for the best-rated apartment communities in Austin is Le Montreaux. “No better place to live” say its residents. This is a community highly-appreciated for its helpful and kind staff, as well as its amenities and overall beauty. The people who live here brag about the services this property offers, from the efficient maintenance whenever needed, to special get togethers and other events organized by the community. One resident values the generous size of the apartments and not only:


“We have lived at Le Montreaux for a long time now and we only have good things to say. The apartments are older and the beauty in that is the size. The rooms are gigantic. The maintenance personnel are knowledgeable, helpful and kind all around. The office personnel are real nice and, best of all, consistent and great at following up and following through.”


3. Mueller Flats Apartments


The friendliness and helpfulness of the staff can truly shape the image of an apartment community, and Mueller Flats Apartments seem to have aced it. Its residents are grateful for the staff and the maintenance crew, who are mentioned frequently in the reviews. This is a place that runs smoothly, with dedicated people who go the extra mile for their residents. Cozy and convenient, the apartments of Mueller Flats have everything you need for comfortable living. Top-rated for location, Mueller Flats is close to many interest points, and easy connections for downtown and other areas are available:


“The location is amazing with plenty of shopping, restaurants, and things to do. Its right by the highway which is surprising because of how quiet it is. The property seems very family friendly and I’ve never been disturbed by anyone’s pets. I love the property’s tenacity in taking care of the grounds. The floor plan is great! It’s nice and roomy, the appliances seem fairly new, and the premises have been well kept.”


4. On The Green Apartments


“Home sweet home” is what the residents of On The Green say about this community. Its reviews show that this is a safe place, where the people are kind and helpful. Many residents mention the professionalism of the management team, the efficiency of the maintenance crew, as well as the convenience of living in a place that is clean, well-kept and in an advantageous location.


“We have lived here over 2 years and love it. Everyone is so nice and there is such diversity. We feel safe and love that it is dog friendly. The office staff are great and the maintenance staff are exceptional! We highly recommend On the Green.”


5. Sycamore Springs Apartments

  • Average Rating: 4.68/5
  • Managed by: Pinnacle Living
  • Number of units: 518
  • Neighborhood: Avery Ranch


The residents of Sycamore Springs call it a “hidden gem”, a perfect place to live in Austin. From the apartment floorplans, to friendly neighbors, to the various amenities on site that are perfect for professionals, families with kids, or people with pets, the reviews paint a great picture why this community makes for a lovely home. Many also note the kind and patient office staff and the very helpful maintenance crew. Here’s how one long-time resident describes Sycamore Springs:


“I have lived here over 5 years and I have no complaints. The floor plans are perfect, the grounds are beautiful with plenty of trees and wide open spaces. For as long as I have lived here, there is always something new happening to improve the community. The office staff is friendly and all around good people who care. The maintenance staff has always been on point any time I have had an issue. Super safe place, plenty of amenities and well established. This is my home and I love it!”


6. Sonterra Luxury Apartment Homes

  • Average Rating: 4.67/5
  • Managed by: Bassham Properties
  • Number of units: 572
  • Neighborhood: Canyon Creek


Loyal residents brag about living at Sonterra, which they call “the best so far”. Resident reviews at Sonterra praise the office staff, as well as the maintenance crew, who make sure that every resident is taken care of. Its tenants also appreciate the property’s beautiful location — especially the nature preserve that surrounds the premises — as well as the many amenities the community offers and the events organized for residents. When words like “love and adore” are used in reference to a rental community, you know it must be a great place to live:


“I love and adore Sonterra Apartment in Austin, TX. Clean, beautiful and affordable. It’s very inviting to come home to the garden and the wonderful nature preserve that surrounds the community. They are pet friendly and yet the grounds are neat and clean. Staff is always on top of their game for each resident and they are super friendly. Happy Tenant of 3 years!”


7. The Ridge Apartments

  • Average Rating: 4.63/5
  • Managed by: BH Management
  • Number of units: 326
  • Neighborhood: Northwest Hills

“A great place to call home” is one of the best compliments an apartment community could receive and The Ridge has earned that honor. Renters love this community for being quiet, clean, with a nice staff and fast maintenance. Reviews mention the large number of floor plans, which allows applicants to find a great fit for every need. The complex is top-rated for location, within walking distance from shopping and dining options, as well as hiking and biking. The property features a variety of amenities which complete your experience. From a bark park for your lovely pet to a courtyard for walks and meditation, it’s clear why this community is one of the best in town.


“I have nothing but good things to say about this apartment complex. The staff is amazing, always willing to help and provide solution to any inquiry. I love my apartment and the maintenance team is amazing, very friendly and efficient. There are monthly events for adults and kids, organized by the administration. The people living here are very friendly, not noisy at all, and the neighborhood is very safe.”


8. Nolina Flats


Nolina Flats gets top reviews from its residents, who call it a “beautiful place to live”. The community is described as “outstanding” by one resident and it is rated highly for amenities, location and staff. Nolina Flats is a combination of style and comfort, with newly-renovated, modern features, as well as plenty of amenities that make it attractive. From the heated spa and the state-of-the-art fitness center, to a community kitchen and charcoal barbecue pits, this place offers tenants many reasons to be happy about:


“I’m so pleased with every aspect of this apartment complex. My family has not felt this safe and content before.”


9. The District on La Frontera

  • Average Rating: 4.56/5
  • Managed by: Pinnacle Living
  • Number of units: 512
  • Neighborhood: Wells Branch


The District on La Frontera has “good vibes” according to one resident, while for another, this place is “home away from home”.  The community is also described as “amazing” and people have “nothing but good things to say”, especially for the office and maintenance team.  The District on La Frontera is a complete community that offers enough amenities for comfortable, convenient living, with a touch of luxurious.


“I appreciate this team so much! Once I moved in, I had a few issues here and there, and I just had to call them and put in a work order. My work orders were completed within 48 hours. So far, it has been a great experience.”


10. Ventana Oaks Luxury Apartment Homes

  • Average Rating: 4.55/5
  • Managed by: Bassham Properties
  • Number of units: 430
  • Neighborhood: Avery Ranch


Judging by their reviews, the residents of Ventana Oaks truly feel like home. These apartments make for a wonderful home, and residents appreciate the maintenance team and the office staff, who are always happy to help and are very attentive. The convenient parking is also rated highly by residents, as is the location of the community.


“My husband and I have been living here for 6 months and we love it. I always have a parking spot near my apartment and that is one thing that has always been an issue with other communities. Our unit looks over the Ranch so it’s like we live in the country, but we’re so close to stores and things to do. The staff and maintenance always get things done quickly and listen to our problems.”


Methodology

 

Apartment community ratings and reviews are collected by RENTCafé directly from verified residents via the RENTCafé Resident Services platform.

The ranking is based on property ratings and reviews collected through the 15th of September 2020. New reviews come in every day, and changes to the top are possible.

To rank the best rated communities in each city, we looked at the average rating of properties listed on RENTCafe.com. Apartment communities with fewer than 6 reviews and communities for which reviews were not collected are excluded.

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About the author

Mihaela Buzec

Mihaela is an online content developer for RENTCafé. She has a BA in English Language and Literature and an MA in Current Linguistics. She is a passionate reader, writer, and researcher, with a background in academic writing. You can get in touch with Mihaela at mihaela.buzec@yardi.com.

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