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Northwest Dallas Storage - 2601 Willowbrook Road, Dallas, TX

Self Storage 50 - 400 Sq. Ft.
4.5/5 - 115 Reviews
Location:
2601 Willowbrook Road, Dallas, TX 75220
All units
Small
Medium
Large
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Units Availability
Small Storage Unit
5x12
Self Storage
60 Sq. Ft.
Drive-up Access
First Floor Access
$14/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Drive-up Access
First Floor Access
$26/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Drive-up Access
First Floor Access
$52/mo
Medium Storage Unit
10x12
Self Storage
120 Sq. Ft.
Drive-up Access
First Floor Access
$20/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Drive-up Access
First Floor Access
$43/mo
Large Storage Unit
20x20
Self Storage
400 Sq. Ft.
Drive-up Access
First Floor Access
$195/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
Drive-up Access
First Floor Access
$65/mo

Amenities

  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Contactless Renting
  • Security Camera
  • Gate
  • Credit Cards Accepted
  • First Floor Access
  • Online Payment

What customers are saying

4.5/5 - 115 Reviews

Read some helpful reviews of Northwest Dallas Storage at 2601 Willowbrook Road, shared by real renters with genuine experiences and honest opinions.

I went to this property not knowing it is remote the PM . Was great guided me to Plano location. The Willowbrook property was so clean. An well kept. Great Property management team Sunni is great better keep her. Or she can come work for our company. She need a raise ... Read more
Hello K. - 17 January 2026
Great experience with this Dallas self-storage facility! The contact-free rental process was super easy and convenient. I completed everything online from home, and the instructions were very clear from start to finish. After signing the lease, I received my gate code, unit number, and temporary lock combination right away, which made move-in smooth and stress-free. I also appreciated how transparent they were about the lock purchase and return process to avoid extra charges. A special shoutout to Keisha, aka Sunni — she was very professional, polite, and helpful when I had questions. Excellent customer service and a well-organized facility. Highly recommend! ... Read more
laroyce b. - 17 January 2026
Sunni is hand down the best to work with. I walked in with a special greeting from her and she made me very welcome. I came in thinking this will take sometime due to me having to be back at work and Sunni made the process so fast straight forward and ready to go while informing me of my obligations and follow up emails. Thanks Sunni!!! ... Read more
Frederick L. - 17 January 2026
I cannot say enough good things about my experience with US Storage Center, largely thanks to Sunni. From the moment I signed up online, her communication has been exceptional. She is always incredibly fast to respond to messages and answered all my initial questions with patience and clarity. That same helpfulness continued through my move-in and well after. Sunni truly listens and takes the time to understand your needs, ensuring she provides the best possible assistance. It’s always a pleasure to interact with someone who is not only efficient but also genuinely caring. Beyond her customer service, I've frequently seen Sunni on the property, actively ensuring it is clean and secure. Seeing this commitment firsthand makes me feel confident that my belongings are safe. She is also very proactive; if anything needs attention, she is quick to get it fixed. I highly recommend US Storage Center, especially if you have the good fortune of dealing with Sunni. She is a tremendous asset to your team! ... Read more
Alberto C. - 25 November 2025
i placed a phone call to look at a unit and the management, that was there at the property was able to call me rite back quickly , the rent is very reasonable AND WERE ABLE TO HELP MY DISABLED BOYFRIEND to put his studio equipment in the storage unit with no problem . thank you for the sunni givnig us her time an attention . she has great customer service make you ask for sunni the property manager ... Read more
Firestation S. - 7 October 2025
thank you sunni lifesaver .. we need somewhere to store our band equipment . met this lady at the 7 11 store she was on the phone talking storage. once she hung up ask about where is your storage location in walking distance . so i rented the unit was clean. property cleaned . this place has great management and customer service . yes we did try to hire her . she stated that she love where she work . maybe next time ask for sunni smile ... Read more
dallastakeover m. - 7 October 2025
I have rented at this location since Feb. 2017. The first 5 or six years was outstanding with the customer service received. These last few years have been nothing but a horrible experience. The property has become very neglected, weeds growing through the cracks in cement, gate not secure, and management locks not removed in a timely manner. Rent raised well over the value of service received. My last unit ranked #1 on the worst ever list. Roof leaked, infestation of rats chewed and pooped/peed ruining alot of my things, the cement was uneven making rolling dollies very difficult, manager not addressing issues, but going up on the rent 2x per year. What does lock in your rate mean? Or, if you are on a month to month lease shouldn't that mean you pay the going rent rate that is posted on the website? Not 3x more? I am speaking of the rental rate posted on website after the special move in rate has ended!!! I am so happy to be getting out of this place and the broken gate is making it possible. Thanks to whoever broke it! NO, IT WAS NOT ME BUT I WILL USE IT BEING BROKEN TO FINALLY ESCAPE THIS RATS NEST!!! ... Read more
Connie P. - 30 September 2025
I arrived later than expected and the help made me feel welcome and with a calm voice told me it was not a problem and got right to work completing my paperwork. The facility was vest nice clean and felt I made the right choice. I give Storage US my highest grading A+++. Thank you for your professional treatment. ... Read more
James T. - 17 August 2025
Albert H. - 7 August 2025
Dan H. - 19 March 2025
Rozay - 7 February 2025
Min. M. - 20 December 2024
Elton was very friendly and kind. He explained everything in great detail to where I had no questions whatsoever. I would recommend this storage unit to anyone. Great customer service and everything was done quickly ... Read more
A J. - 15 November 2024
Literally the worst storage experience I’ve encountered so far. Yesterday I got set up for a storage and they didn’t sent me my storage information until after 10pm, which is when the location closes. The next day I go to the location and notice the storage is a bit smaller than I expected and decided to upgrade. I call the number and the lady I spoke to said they indeed had a larger option but that the manager would need to come out to finalize the switch. They said a manager would be out on 30 minutes to assist me which was perfect. I waited an hour and a half before calling back to check the status which is when they said of the office already closed so I would need to come back tomorrow. However I see someone unlock the door and walk into the office, mind you with a bathing suit on, at the location which I thought was the manager but she would not answer the door. At this point I just want my money back. If this is already how they treat me I definitely don’t want to go any further with this company. ... Read more
JR - 18 July 2024

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Storage units in nearby cities

Here is how Dallas, TX, compares to other nearby cities. Overall, there are many other great self storage opportunities in the area. Farmers Branch, TX, is just 11 miles away and has 1 storage facility. Monthly rents there start at $17. However, you could also drive to Balch Springs, TX, which is 12 miles away and which also offers storage units for as little as $29. Mesquite, TX is also just 12 miles distant. Listings there show no less than 22 facilities, with unit prices starting from $7. Looking a bit further away, storage facilities in Duncanville, TX, and Addison, TX, have multiple types of units available, with monthly costs starting at $35 and $20, respectively.

Storage units in Farmers Branch, TX Within a 11-mile radius
1 Facility
From $17/mo
Storage units in Balch Springs, TX Within a 12-mile radius
1 Facility
From $29/mo
Storage units in Mesquite, TX Within a 12-mile radius
22 Facilities
From $7/mo
Storage units in Duncanville, TX Within a 12-mile radius
6 Facilities
From $35/mo
Storage units in Addison, TX Within a 13-mile radius
5 Facilities
From $20/mo
Storage units in DeSoto, TX Within a 14-mile radius
6 Facilities
From $19/mo
Storage units in Lancaster, TX Within a 14-mile radius
5 Facilities
From $40/mo
Storage units in Glenn Heights, TX Within a 17-mile radius
2 Facilities
From $58/mo
Storage units in Rowlett, TX Within a 17-mile radius
7 Facilities
From $11/mo
Storage units in Cedar Hill, TX Within a 18-mile radius
5 Facilities
From $39/mo
Storage units in Euless, TX Within a 18-mile radius
8 Facilities
From $10/mo
Storage units in Sachse, TX Within a 18-mile radius
4 Facilities
From $11/mo
Storage units in Red Oak, TX Within a 19-mile radius
8 Facilities
From $53/mo
Storage units in Grapevine, TX Within a 19-mile radius
4 Facilities
From $39/mo
Storage units in Seagoville, TX Within a 20-mile radius
5 Facilities
From $27/mo
Storage units in Bedford, TX Within a 21-mile radius
8 Facilities
From $30/mo
Storage units in Forney, TX Within a 21-mile radius
13 Facilities
From $31/mo
Storage units in Wylie, TX Within a 22-mile radius
23 Facilities
From $15/mo
Storage units in Colleyville, TX Within a 22-mile radius
5 Facilities
From $40/mo
Storage units in Hurst, TX Within a 23-mile radius
7 Facilities
From $12/mo

Check out storage units in trending cities

If you want to see how your city compares to others, you can start by checking out other facilities in trending cities. A wide array of storage units can be leased in Houston, TX, San Antonio, TX and Austin, TX, where sizes and amenities may vary. Monthly rents for units in these cities are as low as $7 and $10, respectively.

Storage units in Houston, TX
311 Facilities
From $7/mo
Storage units in San Antonio, TX
217 Facilities
From $10/mo
Storage units in Austin, TX
119 Facilities
From $10/mo
Storage units in Fort Worth, TX
135 Facilities
From $10/mo
Storage units in El Paso, TX
79 Facilities
From $24/mo
Storage units in Arlington, TX
57 Facilities
From $10/mo
Storage units in Plano, TX
39 Facilities
From $10/mo
Storage units in Lubbock, TX
51 Facilities
From $11/mo
Storage units in Laredo, TX
27 Facilities
From $40/mo
Storage units in Irving, TX
26 Facilities
From $16/mo
Storage units in Garland, TX
32 Facilities
From $11/mo
Storage units in Frisco, TX
13 Facilities
From $16/mo
Storage units in Cypress, TX
37 Facilities
From $6/mo
Storage units in McKinney, TX
28 Facilities
From $9/mo
Storage units in Amarillo, TX
35 Facilities
From $13/mo
Storage units in Grand Prairie, TX
13 Facilities
From $28/mo
Storage units in Brownsville, TX
18 Facilities
From $24/mo
Storage units in Killeen, TX
24 Facilities
From $10/mo
Storage units in Denton, TX
30 Facilities
From $20/mo
Browse storage units in all Texas cities.

Frequently Asked Questions

Storage units available at Northwest Dallas Storage - 2601 Willowbrook Road include the following amenities: Drive-Up Access, Retail Available, Onsite Manager, Truck Rentals, Contactless Renting, Security Camera, Gate, Credit Cards Accepted, First Floor Access and Online Payment. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

This particular storage facility provides self storage units of different sizes, ranging from 50 to 400 square feet. Space is not an issue! If you have more belongings to store, or simply bulkier items or even vehicles, you should go for larger storage units.

You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

Monthly prices for units offered by Northwest Dallas Storage - 2601 Willowbrook Road start from $14 and can go up to $195 for larger spaces.

Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.