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When moving to a new apartment, transferring utilities is an essential step. You want to make sure that everything will be in place when moving, so you don’t experience any disruptions. If you’re not sure what to start with, we’ve got you covered.
In this article, we explore the most important things you need to pay attention to when transferring utilities to a new apartment, from settling outstanding balances to returning equipment and everything in between.
How to change your address: updating information before your move
Before moving to your new apartment, updating your address with various service providers is crucial. Start at least two-four weeks in advance by listing utility companies you have accounts with. Research and contact service providers in your new area, notifying them of your address change.
Notifying other service providers of your change of address
In addition to utility companies, there are other service providers you need to notify about your change of address. Contact each of these providers to update your address and discuss any necessary steps to transfer services to your new apartment:
- Cable or satellite TV providers
- Internet and phone service providers
- Security system companies
- Home maintenance or cleaning services
Transferring utility services to your new home

Researching available service providers in your area
Before you contact utility companies, it’s essential to research the available service providers in your new area. This will help you determine which companies offer the services you will need and the best options for your specific requirements.
Take the time to compare rates, bundles and customer reviews to make an informed decision.
Contacting utility companies to transfer services
Once you have identified the utility companies you want to work with, contact them to initiate the transfer of services. Call their customer service or visit their website to inquire about their moving procedures and any necessary documentation.
Prepare a list of questions to ask, including details about transferring your account and any fees or deposits required.
Providing account numbers and address details
When contacting utility companies, be ready to provide them with essential information, such as your account numbers and the address of your new apartment. This will help them locate your account and ensure a seamless transfer of services.
Keep these details easily accessible so you can provide them quickly and accurately.
Scheduling utility service start/transfer dates
Coordinate with the utility companies to schedule your services’ start or transfer dates. It’s crucial to plan this to align with your move-in date and ensure that you have access to essential utilities from day one. Consider any lead time required for service activation and make the necessary arrangements accordingly.
Following these steps, you can efficiently transfer utility services to your new apartment, ensuring a smooth transition into your new home.
Checking and paying outstanding balances
When moving to a different apartment, verifying and settling any outstanding balances related to your utility services is essential. Make sure you check Homeowners Association (HOA) fees and coverage, verify utility charges and pay any remaining balances.
Understanding HOA fees and utility coverage
If you are moving into an apartment complex or community with a HOA, it is crucial to grasp how its fees relate to utility services. HOA fees may include utilities like water, trash collection or common area electricity.
Review your HOA agreement or contact the management office to determine which utilities are covered. Understanding this information will help you assess your financial obligations and ensure a smooth transfer of utilities.
Finalizing utility services at your current home

Moving and transferring utilities involves scheduling meter readings and ensuring that all outstanding bills are settled. You must also return any equipment and close your utility accounts properly.
Follow the steps below to complete this process successfully.
Scheduling meter readings and final bills
Contact your utility providers and schedule a final meter reading. This will ensure an accurate calculation of your final bill based on your actual usage. It is essential to provide access to the utility meter on the scheduled day to avoid issues with the final billing process.
Once the reading is complete, you will receive your final bill, including any remaining charges for your current home’s utility usage.
Verifying utility charges and settling outstanding balances
As mentioned, verifying the utility charges you owe at your current apartment is essential. Contact each provider individually for the exact amount due and relevant payment instructions. Settle these outstanding balances promptly to avoid any issues during the transfer of services. Be sure to keep records of all payment confirmations for future reference.
Once you have confirmed and settled your outstanding balances, you can proceed with the utility transfer process more confidently, knowing that you have fulfilled your financial obligations.
Returning equipment and closing accounts
If you have rented equipment from your utility providers, such as cable boxes or modems, return them. Contact your service providers to find out the process for completing this step. Carefully follow their instructions to avoid any additional charges.
Also, inform the utility companies that you will close your accounts due to the upcoming move. Provide them with your move-out date and any forwarding address they may require for final correspondence.
Finalizing your utility services at your current home can ensure a smooth transition and avoid unnecessary charges or complications. These steps will help you complete the process and focus on settling into your new apartment.
Additional considerations and tips

When transferring utilities to a new apartment, there are some additional considerations and tips to remember. These can help ensure a smooth transition and optimize your utility set up in your new home.
Checking if utility services are included in rent
If you are renting your new apartment, it’s essential to inquire whether utility services are included in the rent. Some rental properties may cover utilities, such as water or trash, as part of the monthly fee. Understanding what utilities are included can help you avoid unnecessary redundancies and adjust your planning accordingly.
Conducting a home energy audit for cost savings
Before moving into your new apartment, consider conducting a home energy audit to identify areas where you can save on utility costs. Inspect for energy-efficient features such as double-pane windows, proper insulation, or Energy Star-certified appliances. Optimizing your energy usage can significantly save your utility bills in the long run.
Arranging cable and internet services for your new home
Remember to arrange cable and internet services in your new apartment. Research different providers in your area and compare packages and pricing. Schedule the installation or transfer of services in advance to ensure connectivity when you move in.
Remember to coordinate with the utility companies to avoid disruptions to your other services.
Considering these additional factors, you can make the most of your utility transfers when moving to a new apartment. Checking for included utilities, conducting an energy audit and arranging cable and internet services will provide a smooth transition and cost-effective utility management in your new home.
Summary: utility transfers when moving to a new apartment
In conclusion, transferring utilities to a new apartment requires careful planning and coordination. By following these steps, you can ensure a smooth transition and avoid any interruptions in essential services:
- Update your personal information with utility companies to ensure they have your new address and contact details.
- Notify other service providers, such as internet and cable companies, about the change of address.
- Research available utility service providers in your new area to compare options.
- Contact utility companies to transfer services, providing them with your account numbers and new address details.
- Schedule utility service start/transfer dates to align with your move-in date.
- Check and settle outstanding balances, including understanding if HOA fees cover utility costs.
- Schedule meter readings and ensure final bills are received for accurate billing.
- Return any equipment and close utility accounts at your current home.
- Check if utility services are included in your rent, as this may affect your transfer process.
- Consider conducting a home energy audit at your new apartment for potential cost savings.
- Arrange cable and internet services in advance to have them set up in your new home.
Following these steps and considering additional tips, you can successfully transfer utilities when moving to a new apartment. Planning and notifying the necessary service providers will ensure a straightforward transition and a comfortable living environment in your new home.
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Mihaela Buzec is a senior writer, researcher, and online content developer for RentCafe, where she has over 7 years of experience writing about the real estate industry. She authors important resources such as the statistics pages describing generational patterns and renter's guides that help renters in their journey. Her work has appeared in publications such as Apartment Therapy, Indy Star, and Investopedia.
Mihaela is a published researcher and activates within academia as well. She holds a BA in English and German Language and Literature, an MA in Current Linguistics, and a PhD in neurolinguistics.
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