Dorm Room For Adults

Lived here for 14 months. There was a constant revolving door of leasing agents/managers. Common areas were not cleaned until I submitted tickets. TVs would not work. Grills constantly caused grease fires and spark plugs were never replaced, making it a frustrating experience to ever use them. One of the elevators was out of service for 3+ months because the property manager could not afford to replace one of its parts. Parking gates were constantly in and out of service. Montrose Boulevard has been under construction directly in front of the property, causing diesel fumes & dust to linger an all apartments facing that street. It took me well over 2 months (and 6 emails over as many weeks) to get in touch with the leasing office to try and negotiate a lease renewal. I have spent the last 6 weeks asking for a copy of my inventory sheet and they still have not responded. When I finally got in touch with someone in the office, they were gobsmacked that I wanted to leave. Meanwhile, on that day at that time, the mailroom and package area was full of trash from opened boxes. The leasing office here is not, in any shape or form, proactive about the upkeep here. They only act when residents complain, and apologize and thank residents for bringing things to their attention. It is clear that nobody in this leasing office ever walks the property without being asked to do so. Yet for some reason, they have no problem printing 2 color flyers in the elevators for resident events. It feels like being in a dorm room for adults here -- a cash grab with a little bit of marketing and over-reliance on the property's name and skyline view. There are many newer, larger, cheaper apartments with the same amenities and a fully functioning property management team. I will never forget how frustrating it was to live here, and there was nobody to resolve my issues. All I got here was empty apologies at $2300/month. This could have been a very nice place to live.