401 Washington

BeachFront is the third owner/manager since I moved in 21 years ago. The location and rent control could be the reason they don't try to do better.

I've lived here 20 years. Because of the great location, I have put up with occasionally serious management issues with the owners. I was very pleased that BeachFront thoroughly refurbished the lobby recently, and the manager has listened politely when I've expressed concerns, but it's been hard to follow up our communications. I wish there was a phone number to text about maintenance and another one about management. The website maintenance section starts with confusing choices to identify the category of the issue, and once a request is submitted and acknowledged, it disappears and can’t ever be reviewed or edited. For example, I think I submitted a request weeks ago to repair the big holes in the back wall of the front carport, but now two much larger holes have appeared which are big enough for a vagrant to move in, and I'd like to add that to the request. Also, I submitted an "emergency" request days ago to fix the blinds which are stuck closed across the front (and only) door to my apartment. I got a confused text message from somebody asking for my location which I sent immediately, but days later, still nothing has been done to repair my front door. Oh, and for years, the holes in nearly every tile on the floor of the elevator signal to any prospective tenant that the building is very poorly maintained.

Have submitted multiple maintenance tickets, they do NOT get done, and they are deleted from they system. How much worse does it get than that??

18 years. Still hoping they replace the broken tiles on the floor of the elevator.

Some things take very long to address, but most serious matters get dealt with eventually. After 18 years here, I'm fortunate that Rent Control makes it affordable. The tiles on the floor of the elevator have been cracked and broken for years and must give pause to prospective, would-be new tenants considering moving in here at market-rate rent. The wonderful location makes up for a lot, but without a little more attention to details like chipped paint in the lobby and the barely adequate laundry room, and the security gates with openings easy to reach through and access the whole building, our new neighbors are more likely to be groups of roommates than possibly more stable people. It could be worse...I'll stay.

I have contacted several people and have gotten little and no real response.