West End Place

Spent the entire summer pleading to get my leaking air conditioners fixed and the job was botched each time. Will be seeking legal counsel.

If you want good neighbors, great location, a roof deck, quality housing, and responsive management, you found it.

Spacious apartment in great location, easy walk to downtown

Living in this apartment building has been a pretty pleasant experience overall. The apartments themselves are nice and cozy, with everything you need for comfortable living. And let me tell you about the maintenance team—they're amazing! Whenever there's an issue, big or small, they're quick to respond and get things fixed up in no time. I also have to give a shoutout to the property management team—they're great too. Always friendly and helpful whenever you have questions or need assistance. While the building doesn't boast amenities like a gym or pool, the covered parking spots are nice, especially during those harsh Maine winters. And despite the lack of outdoor common areas, the convenience of the location makes up for it, with the downtown area, stores and restaurants nearby. Overall, if you're looking for a comfortable place to live with fantastic maintenance and management teams, this apartment building is definitely worth considering. It may not have all the bells and whistles, but it's got everything you need for a cozy and hassle-free living experience.

We have rent on autopay so we have never missed or been late with a payment yet staff keeps emailing and calling us about when we're going to pay even though they know it'll come whenever their autopay payment processors run.

Communication with management really fluctuates. Once you are speaking with someone they are really helpful, but coordination amongst managers seems pretty bad. There is also fairly poor communication when it comes to maintenance -- no notice about when people are coming, or indication if something has been fixed on not.