Grace Shores

Doesnt heat, doesnt cool, rent goes up by a lot. Not worth it for the quality of units and lack of amenities

I am really enjoying my time here on Grace Street. The only complaint I have is how thing the floors are, as I can hear every move the tennant above me makes. Other than that, great quality and great location!

It was great living here! Great value for the location and access to boystown and the lake.

There are reslly great things about this apartment.

I like the area!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The best qualities at 655 W Grace - the parking and the free gym - cant even be given full stars. That's because there's repeatedly maintenance on the parking lot, requiring residents to pay for parking elsewhere without reimbursing our monthly parking rent, and the gym has barely any machines available and the wipes are left empty for months without replacement. Four washing machines in a 5 story building is laughable, especially considering how tiny the washers are. The dryers barely even work and vent out into the building's lobby, which fills it with humidity and dust. These very limited machines are frequently out of service too. It's not even worth trying to use them anymore. Pests are a problem too, and it's impossible to do anything about them without putting our entire lives on hold because preventative AND requested pest control is only ever available the day of the week you choose during a 7 hour time table. Especially when residents have pets that need to exit the unit in order for pest control to take place, in what world is that fair or realistic? The in-house staff are kind and mean well, but they're clearly spread too thin and not offered enough support by management to effectively do their jobs. And the leadership by Group Fox is completely neglectful. Far too many responsibilities are outsourced to tenants when they should be handled proactively by management. Instead of sending repeated passive aggressive emails about not moving laundry from finished machines, maybe use the thousands you make on rent every month to invest in having enough for everyone. We don't need purely cosmetic seasonal greenery that attracts more pests and locks prospective renters into year long leases before they have time to see the problems with your building. We need to be able to CLEAN OUR CLOTHES. P.S. "Door-delivered holiday bags" that never show up or "free food in the lobby" that's a dozen donuts and one box of coffee are insulting wastes of budget. Don't bother.