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I moved into Toluca Lake a month ago, and my experience with the staff was amazing. Everyone was incredibly helpful and accommodating. They communicated everything with me prior to my move-in. On the move-in date, I missed my flight and was really late. However, the staff was there, waiting for me even after hours, and helped me take my luggage upstairs. They had already put all my delivery boxes in the apartment, ready for me. I encountered several issues in the apartment after moving in, but the leasing staff was very understanding, and the maintenance staff promptly fixed the issues. Additionally, the leasing staff came in person to check in with me to ensure everything was okay. Overall, I have always found Los Angeles to be depressing, but the vibe of this community is very uplifting. The trees planted around the area beautify the community, and the helpful and friendly staff is the icing on the cake.

Hi! When we put in a mainteance request, we are very serious that its an issue that needs to get fixed asap but it always takes quite a long time to get things repaired. Jack is great but he needs some support and help! Thank you!

I've lived here for a wonderful 11years and plan on staying along time more. The staff manager Shannon does an exceptional job in all aspects. Stall member always smiling and very friendly and helpful. She does an excellent job of making you feel so comfortable when you enter the office and very accommodating with needs and questions. The maintenance team always complete any repairs and leave everything clean and tidy. The location and grounds make you feel like resort living.

I have lived here almost three years and have loved it. Location to the beach is amazing and I love being able to walk the beach daily as often as I like. whenever I eant.

When my wife and I first dated, we chose the Valley Plaza Apartments community as our first place to live together. We stayed here for two years before ultimately purchasing a property in Tracy. After two years, we sold our property and moved back to this community because of how much we loved not only the scenic area that this complex provides but also our love for the city of Pleasanton. The entire staff is pleasant. Everything is well-run and decisions seem to be for the benefit of the community. An example of this is the move to centralize all mailboxes to one location *chef's kiss*. To those working at Valley Plaza, thank you all for your great work in keeping our community safe and active.

Comfortable and relaxing.

Location couldn't be better. Just steps away from every conceivable need: groceries, restaurants, hardware, park, library, pharmacies and entertainment abound! Unfortunately so does noise, both from the street and one's neighbors. And finding parking for friends and family can be nearly impossible. For nonsmokers, the presence of secondhand smoke from neighbors is a real nuisance, as is the dog urine and poop on the surrounding sidewalks. Amenities such as pool and gym are great, but laundry rooms need improvement and it would be nice if free cable Internet and TV were offered. Currently pool gym and community room are closed due to COVID-19, making office staff harder to reach. Maintenance staff are superb -- they do their utmost to keep the old buildings functioning.

Great place to live!

amazing location you can't beat it. Lots of things break in the house office is here often fixing out appliances but they are quick about it. The washers are horrible they barley wash or dry clothes for the amount we pay in rent I would expect better washing machines. The package system is a problem packages are often left out and sometimes stolen. The staff is very nice and quick about fixing appliances in the apartment. Property manager, Oscar, is very nice

Best environment good wmploye in leasing office

I've been living here for over 10yrs and I love it. The office and maintenance staff are wonderful, very helpful. I recommend this place to anyone.

Great place to live.

This is my first apartment away from home and so far the experience has been good. The price is a bit high but I am able to share with roommates. Location is GREAT and close to school and shopping. The trash area could be kept a bit cleaner because there is often trash outside of the bins. Overall, I am happy living here.

Good

The Warner Reserve is Wonderful! I’ve been here for four years! The staff is incredible Eric the manager he stuck by me and did everything in his power to protect me and my son and has been incredible, through the Covid lockdown I fell behind on rent and corporate patiently waited for the past two years and the city finally paid off my large balance! My son actually grew up here at a young age and now is 17 he loves it! It’s safe and I have incredible neighbors who I love cooking and sharing great meals! Oh BTW did I say I’m a fantastic cook! Looking forward to the next four years! Thank you Warner for giving me a clean safe and excellent home!! Maintenance is incredible they are spot on a come quickly and reliable service and fix things immediately! Here’s to another four years ??????

We’ve lived at The Vista and sitill love it. What we currently love about our apartment is the view of the tiny yellow flowers outside our window. We feel like we live on the prairie! Last but most importantly the staff in the office and maintenance has always been amazing! ??

Best Apartment in Laguna Niguel!

So far so good

I will post at a later time

Its been great living here so far. No issues

Convenient location and the staff here are great

It is a brand new building and I'm sure that we don't quite have the entire experience yet but so far my wife and I love living at West SD

The building is beautiful and has excellent amenities, but the staff could be more friendly and should organize some community events. The building is cleaned regularly on the main floor (good) but the resident floors are not cleaned often (bad). The location is also a mixed experience, with transients all around. I have been yelled at several times when walking my dog. Overall, 3.5/5 -- some easy fixes could bring it to 4.5/5.

I have lived here for a quarter, and it has been very worth it. The location is slightly far from campus, but cannot complain too much. The amenities, size and maintenance of the apartments are great and staff are responsive and helpful.

Wonderful living experience that checks all boxes!

Nice place to live

I love it!! The manager and everyone around the apartment are super nice. I will recommend 100% this apartment to family and friends.

Very peaceful & quiet living. Have a decent amenities

Very peaceful & quiet living with pretty decent amenities

Lived here for two years. The manager is super sweet and she is always making herself available for tenants. It's safe and clean. Study room is very convenient and tenants are really friendly. Management is very accommodating :)

I love living here, the community is very quiet, the neigbors are kind, parking is easily accessible, and the ammenities this place has to offer are great. This is easily a top pick when compared to other appartments and communities elsewhere.

I've lived in the property for a little over a year and I love it. The area is nice and quiet and the people living in the community are friendly for the most part. I would definitely recommend the properties to others.

great location, very inviting and warm environment

Ive lived at many properties througout Rancho and although this isnt the newest it has been the best overall. Good parking. Good management. Good maintenace. Not overpriced. Im happy thus far and I highly recommend it.

Its close to alot of places to eat and shop. Its very clean apartment complex and everyone is respectful.

I have been living in this apartment complex for a few years and we really like it. Its well maintained. The staff is always willing to help with any problems you may have.

Great place and great staff