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(801) 544-4711

Safe Site Storage - 826 South Main Street, Layton, UT

Self Storage
2.8/5 - 33 Reviews
Location:
826 South Main Street, Layton, UT 84041
(801) 544-4711
Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities

  • Drive-Up Access
  • Security Camera
  • Gate
  • Unstaffed Location
  • Parking
  • Credit Cards Accepted
  • Online Payment
  • RV Storage

What customers are saying

2.8/5 - 33 Reviews

Read some helpful reviews of Safe Site Storage at 826 South Main Street, shared by real renters with genuine experiences and honest opinions.

This post is going to be long but, I've got to post it. My husband rented a storage unit at their Clearfield location in April 2019. He was moving OUT of an apartment down the street and didn't know where he was going to move-in to. He found a new place and signed a lease for an apartment in May 2019. He kept this storage unit for 2 months as he moved from that storage unit to a new one close to where he lives. He gave a 14-day notice to vacate by email and mailed USPS. Six months later, he received a phone call from NAR, a collection agency telling him he owed money for the storage unit at Safe Site Storage in Clearfield. He asked me to talk to them for him, which I did. I explained to them how my husband had vacated the storage unit back in June 2019 and I had written documentation to prove this to them. The agency told me to get ahold of the people at Safe Site and let them know I disputed the debt and they should "call back" the collection account so NAR would stop collection. I did just that and ended up emailing with the owner. The people in the office suggested emailing because the owner was hard to catch. I emailed and the owner ignored me at first then responded by telling me he had rented this storage unit and never given notice he was leaving and they only noticed the unit was empty when they opened it to sell at auction. I pointed this out to the owner and was told, they did not have to speak with me unless I had a Power of Attorney for my husband. The owner then went on to say they would not look at what I was presenting as proof. They were right and I'm wrong as far as they were concerned. The owner also said they received a 14-day notice. (I have a copy), therefore my husband owes her rent for six additional months plus all the late fees, plus attorney fees. (All this AFTER telling me they wanted a POA). My husband signed an authorization letter, specifically for Safe Site Storage and I to communicate and negotiate and I emailed it and sent it USPS, to the owner. The owner refuses to honor it and called me a cyber-bully! It's been refused to call back the collection account when the collection agency said that's all that needs done, with a phone call. The owner refuses to acknowledge his dispute and now, had the collection agency file this matter in court. I was never called, never sent a letter in the mail to know she was doing this. The owner states there was no contact info in the file. I am the tenants payee who pays his bills and my name is all over this file. During the six months, the owner claims no knowledge the unit was empty and only figured that out when they un-over-locked the unit for non-payment. I guess this place let's people get six (6) months behind until they lock you out! The owner is difficult to work, I definitely would not recommend this storage unit facility to anyone. I looked through the reviews and can see a few other previous tenants similar things have happened to. ... Read more
Dawn H. - 1 May 2022
Lots of bad reviews for a reason. You have lots of choices for Storage in this area. I would not take this chance. Notice that a lot of the good reviews are from employees of the company or do not give an actual review. This company does not listen to customers and do not work with people. It's very dangerous closing an account with them - worse than a gym membership. See the management response below. They do not even want to listen to me - just argue. If you choose to rent here. Good luck. Here is my story. I vacated this storage 3 years ago. I cut a check (I have a copy) and wrote the letter stating I was vacating my spot. The check was lost. Despite having my phone number on the contract (which I also have a copy) I was never contacted about the lost check. They claim a letter was sent out to my old address and it was my fault for not updating my address with them that I did not receive the letter - ignoring the fact that they admit they have the letter where I vacate the site and settle the account (closing the account and therefore would not be updating my address). 3 Years later I was contacted by a collection company with outrageous fees tacked on - and Storage Management has no intention to work with me or help. I offered a deal - they refused. FLAT OUT REFUSED. You will find "New Management" but in the end the management always will say they need to protect the owners and will never let you talk to or know who the owner is. Nothing has changed. They always reference "the owner" - it's kind of mysterious. **** Since the Management replied again. I will reply to them.... You still are not understanding the problem. You are not listening and not taking a chance to fix a problem. I sent a check with my letter to close my account. You have a copy of the letter - you lost my check. This would be a good time to point out that the "previous" manager had admitted to others on this site and apologized for misplacing checks. Those responses are all gone now (I would have done that too if I were you and trying to hide things). If you got my letter that said I was closing my account and settling the bill but did not know where the check was - a simple phone call would have cleared everything up. I would have confirmed it was not cashed and paid you that day. We still would have been friends. I would still be referring people to you instead of writing this review. You wouldn't be on here insulting your customers. Instead you waited 3 years. You say you sent letters but I had moved. It's why I rented a space for a few months. You should really know that people often do this when selling a house. Know your customer base. The collection firm you use is dishonest, they give you deadlines and then proceed before the deadline they gave you. I have e-mails that show this. They do this because they know no one is going to hire a lawyer to dispute hundreds of dollars. And they are right. None of are going to pay to do that. They are great at ripping people off but that is a separate story. I am upset because I was a good customer - I paid on time. I wrote the letter to vacate. I left it cleaner than when I moved in. I referred 2 clients to you in the 3 years I thought I was on good terms and you were a well run organization. I even tried to settle things afterward. You don't listen to customers. You would rather fight. You would rather write letters and hope they get there than make one phone call. You assume you have no responsibility in a lost check. I would have been happy - happy - to work with you. But now I am telling people to stay away - I am happy to talk about my story with them. Quite arguing with me and learn from this. Seriously, you have a chance to be better. If you would have reached out and tried to make sure it didn't happen again I would have taken this down and stopped telling people not to use you. But you have not learned a thing - business as usual...and it's not good business. ... Read more
Johnathan K. - 9 July 2019
A lot of people seem to have bad experiences with this company, but I've been renting a 4x10 and now a 9x9 with them for about 6 years and never had a problem. First unit (the 4x10) could definitely have used a bit of a restoration (weather stripping was horrible, collected dust like you wouldn't believe, but I never asked for it to be fixed, so that's kinda on me), but the second unit I have is as tightly sealed as I expect from an outdoor storage unit. Life has been much easier since they instituted online payments about a year ago, they were the only check I've written for 6 or 7 years, so I'm happy about that. ... Read more
Trevor D. - 27 January 2019

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Storage units in nearby cities

Here is how Layton, UT, compares to other nearby cities. Overall, there are many other great self storage opportunities in the area. Kaysville, UT, is just 4 miles away and has 3 storage facilities. Monthly rents there start at $46. However, you could also drive to South Ogden, UT, which is 6 miles away and which also offers storage units for as little as $60. Riverdale, UT is also just 8 miles distant. Listings there show no less than 2 facilities, with unit prices starting from $30. Looking a bit further away, storage facilities in Clearfield, UT, and Farmington, UT, have multiple types of units available, with monthly costs starting at $28 and $44, respectively.

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Storage units in Woods Cross, UT Within a 14-mile radius
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Storage units in Syracuse, UT Within a 15-mile radius
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Storage units in North Ogden, UT Within a 16-mile radius
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Storage units in North Salt Lake, UT Within a 17-mile radius
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Storage units in South Salt Lake, UT Within a 27-mile radius
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Storage units in Kearns, UT Within a 31-mile radius
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Storage units in Holladay, UT Within a 31-mile radius
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Storage units in Midvale, UT Within a 33-mile radius
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Check out storage units in trending cities

If you want to see how your city compares to others, you can start by checking out other facilities in trending cities. A wide array of storage units can be leased in Salt Lake City, UT, West Valley City, UT and West Jordan, UT, where sizes and amenities may vary. Monthly rents for units in these cities are as low as $15, $24 and $17, respectively.

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Browse storage units in all Utah cities.

Frequently Asked Questions

Storage units available at Safe Site Storage - 826 South Main Street include the following amenities: Drive-Up Access, Security Camera, Gate, Unstaffed Location, Parking, Credit Cards Accepted, Online Payment and RV Storage. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.