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Public Storage - 13015 East Independence Blvd, Matthews, NC

Self Storage
4.7/5 - 477 Reviews
Location:
13015 East Independence Blvd, Matthews, NC 28104
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment

What customers are saying

4.7/5 - 477 Reviews

Read some helpful reviews of Public Storage at 13015 East Independence Blvd, shared by real renters with genuine experiences and honest opinions.

I had an outstanding experience with Allie at Public Storage. Her customer service is top-notch—she’s attentive, courteous, and genuinely eager to help. Allie communicates clearly and promptly, making the process smooth and hassle-free from start to finish. What truly sets her apart is her amazing personality. She’s friendly, upbeat, and approachable, which made me feel welcomed and confident in choosing Public Storage. If you’re looking for someone who combines professionalism with a warm, positive vibe, Allie is the person to see. Highly recommend! ... Read more
Tracey F. - 29 January 2026
I had an amazing experience at this location on 1/17. The manager onsite was more than helpful (I forgot her name ???????) She even drove her car to show me where my storage unit was because I was confused and had no attitude or complaints when assisting me! 10/10 experience and location. Give her a bonus lol!!! ... Read more
Trenyce W. - 20 January 2026
I came in to rent and this is the best storage unit I ever used thus far. The company was clean and has an accessible bathroom when coming and going. Very easy, friendly and accommodative services. Thank you Asia for all your help. I definitely recommend Public Storage for anyone looking for a storage to rent out. ... Read more
Queenz K. - 24 August 2025
Jenny was wonderful! I mean super sweet. She showed my dad and I a storage unit at arrival and when I returned back to the site, she had another one for us to see so that we had options! I appreciate her being so accommodating and friendly. Wonderful customer service! ... Read more
April H. - 28 July 2025
Ms Asia and Ms Jenny were very helpful. Extremely considerate and provided amazing service. They helped me with getting setup and rental started in addition to helping me find the perfect storage unit. I really appreciate their willingness to help and professionalism. Thank you ladies I appreciate you. ... Read more
Darryl W. - 17 May 2025
Erica J. - 9 May 2025
I stopped by the office today to transfer into a smaller unit, and the experience was great from start to finish! Chris, Will, and another team member (I wish I remembered her name!) were incredibly helpful and even took the time to help me pick the perfect size to fit my belongings. The transfer process was smooth and stress-free. I highly recommend this location! ... Read more
Brie M. - 7 May 2025
A absolute garbage dumpster of a company to work with in any way. I signed up for a space to park my van and trailer parked while I make arrangements for it to be sold and told the representative in detail what I was parking there BEFORE signing up. I received a phone call today, three months into having this space telling me only one or the other could be parked in a spot. I literally only bought a 30’ spot to fit the van and the trailer, clearly disclosed this with their call center representative, and then you’re gonna call me give me the hassle of removing and finding an alternate place to park these two items after taking $360 of MY money. Offered to refund the initial sign up fee. If it was worth it to me, this is misrepresentation of your services and you, truly, should either offer me two smaller spots for the same price (they tried to have me pay $150/month versus the $120/month I’m paying now….) So, for $30/month, you’re getting a decreased Google rating from me and I’ll make other arrangements and never use you again (this was my second time using this company for parking my work vehicle and definitely the last time you’ll get a dime from me. ... Read more
Shane A. - 25 March 2025
I can honestly say that this is probably the absolute worst ran, most pathetic business I have encountered in 40+ years. I would advise anyone needing a storage space to reconsider this location. I have had up to 5 units here over the last 3 years. The current unit I rent is an XL size. I have had it since April of 2023. Since the day I moved in, one of the main ceiling lights has been burned out. I have asked for the last 20 MONTHS to have it fixed, and after 6 "maintenance requests", they still will not fix it. I pay over $400 a month for the unit, and they can't even provide proper lighting. The District Manager has been "assuring" me that it will be fixed ASAP. And month ago, he completely stopped to e-mails. This is just the latest issue in a string of many, including have had my unit broken into in 2022. Don't expect to get any help when you encounter a problem here. You've been warned. Loyal customers mean nothing to this company. Would give zero stars if I could. ... Read more
Adi P. - 24 February 2025
I wrote a really bad review based off my experience the last month, but I wanted to update it and share my experience with Mr. Blackwell. Mr. Blackwell came in and we went into detail about my couch getting mold on it, we spoke about previous leadership before Mr. Blackwell came in. I honestly want to say this new leadership that came in showed empathy, honesty, and integrity. Mr. Blackwell should’ve been at this position before Mr. Parks because he actually gave a damn. He genuinely cared and listened to my concerns and frustrations. So whoever Mr. Blackwell reports too, please keep this guy on your team. This man right here knows how to deal with disgruntled customers. He genuinely listens and really does care. ... Read more
Felix J. - 24 January 2025
I met two staff on my move in date and were very professional and cautious.They attended to my needs promptly. The storage rooms and the facility in general are neat well kept. Jessica and Asia were really nice, very helpful and Assisted me in setting up my online portal They are very resourceful. ... Read more
Eric I. - 15 December 2024
Hello! I had recently visited to see how Public Storage worked. I had 0 knowledge and just needed to get my dad’s old stuff out of my sight. Thankfully Jessica had been there to explain it all, get me all set up, and ready to rock and roll! ... Read more
Emma B. - 30 November 2024

Nearby Storage Units

$38 - $206

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Storage units in nearby cities

Here is how Matthews, NC, compares to other nearby cities. Overall, there are many other great self storage opportunities in the area. Indian Trail, NC, is just 6 miles away and has 5 storage facilities. Monthly rents there start at $38. However, you could also drive to Mint Hill, NC, which is 8 miles away and which also offers storage units for as little as $18. Pineville, NC is also just 11 miles distant. Listings there show no less than 3 facilities, with unit prices starting from $23. Looking a bit further away, storage facilities in Waxhaw, NC, and Monroe, NC, have multiple types of units available, with monthly costs starting at $32 and $22, respectively.

Storage units in Indian Trail, NC Within a 6-mile radius
5 Facilities
From $38/mo
Storage units in Mint Hill, NC Within a 8-mile radius
2 Facilities
From $18/mo
Storage units in Pineville, NC Within a 11-mile radius
3 Facilities
From $23/mo
Storage units in Waxhaw, NC Within a 12-mile radius
4 Facilities
From $32/mo
Storage units in Monroe, NC Within a 13-mile radius
11 Facilities
From $22/mo
Storage units in Fort Mill, SC Within a 14-mile radius
18 Facilities
From $23/mo
Storage units in Harrisburg, NC Within a 16-mile radius
3 Facilities
From $8/mo
Storage units in Midland, NC Within a 16-mile radius
2 Facilities
From $13/mo
Storage units in Lake Wylie, SC Within a 21-mile radius
4 Facilities
From $31/mo
Storage units in Belmont, NC Within a 22-mile radius
3 Facilities
From $41/mo
Storage units in Rock Hill, SC Within a 23-mile radius
18 Facilities
From $11/mo
Storage units in Locust, NC Within a 23-mile radius
1 Facility
From $75/mo
Storage units in Lancaster, SC Within a 24-mile radius
3 Facilities
From $80/mo
Storage units in Mount Holly, NC Within a 26-mile radius
3 Facilities
From $51/mo
Storage units in Davidson, NC Within a 29-mile radius
1 Facility
From $40/mo
Storage units in Cornelius, NC Within a 29-mile radius
6 Facilities
From $12/mo
Storage units in Dallas, NC Within a 33-mile radius
2 Facilities
From $45/mo
Storage units in Albemarle, NC Within a 34-mile radius
3 Facilities
From $48/mo
Storage units in China Grove, NC Within a 34-mile radius
2 Facilities
From $40/mo
Storage units in Denver, NC Within a 35-mile radius
10 Facilities
From $18/mo

Check out storage units in trending cities

If you want to see how your city compares to others, you can start by checking out other facilities in trending cities. A wide array of storage units can be leased in Charlotte, NC, Raleigh, NC and Winston - Salem, NC, where sizes and amenities may vary. Monthly rents for units in these cities are as low as $10, $13 and $12, respectively.

Storage units in Charlotte, NC
90 Facilities
From $10/mo
Storage units in Raleigh, NC
72 Facilities
From $13/mo
Storage units in Greensboro, NC
58 Facilities
From $8/mo
Storage units in Durham, NC
43 Facilities
From $12/mo
Storage units in Fayetteville, NC
37 Facilities
From $10/mo
Storage units in Cary, NC
15 Facilities
From $20/mo
Storage units in Wilmington, NC
20 Facilities
From $20/mo
Storage units in High Point, NC
19 Facilities
From $18/mo
Storage units in Concord, NC
27 Facilities
From $8/mo
Storage units in Asheville, NC
27 Facilities
From $27/mo
Storage units in Greenville, NC
16 Facilities
From $35/mo
Storage units in Gastonia, NC
16 Facilities
From $15/mo
Storage units in Jacksonville, NC
11 Facilities
From $34/mo
Storage units in Apex, NC
11 Facilities
From $30/mo
Storage units in Chapel Hill, NC
6 Facilities
From $22/mo
Storage units in Fuquay Varina, NC
13 Facilities
From $15/mo
Storage units in Burlington, NC
10 Facilities
From $34/mo
Storage units in Kannapolis, NC
2 Facilities
From $35/mo
Browse storage units in all North Carolina cities.

Frequently Asked Questions

Storage units available at Public Storage - 13015 East Independence Blvd include the following amenities: Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, Credit Cards Accepted and Online Payment. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.