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Public Storage - 11020 Morningstar Place Drive, Charlotte, NC

Self Storage
4.8/5 - 665 Reviews
Location:
11020 Morningstar Place Drive, Charlotte, NC 28262
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Climate-Controlled
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Credit Cards Accepted
  • Online Payment

What customers are saying

4.8/5 - 665 Reviews

Read some helpful reviews of Public Storage at 11020 Morningstar Place Drive, shared by real renters with genuine experiences and honest opinions.

Today is February 25, 2026. I rented a unit online on 2/21 after hearing positive feedback from a friend who rents here. The online setup was easy, the rate was reasonable, and I was able to access my unit immediately through the app. Everything after that has been frustrating. As of 2/25, I have stopped by the office eight different times to try and pick up the lock I paid for, and have yet to reach a single staff member in person despite there consistently being a vehicle (and sometimes even a golf cart) parked outside the office. I have also called multiple gotten no answer. When I mentioned this to my friend, they explained that someone left around six months ago and that it has been nearly impossible to reach anyone since. Moving is already stressful enough. Nobody has time for this nonsense. Someone from Public Storage needs to email me to resolve this immediately. My contact info should be associated with receipt # 1539412132. ... Read more
Amberly G. - 25 February 2026
Alisa was very helpful and awesome. She was very thorough with answering each of our questions and she was very patient with us as well. She made us feel comfortable and welcomed, her energy was just what we needed. We really enjoyed interacting with alisa! ... Read more
Raul E. - 22 February 2026
Alisa was extremely knowledgeable and very helpful. Since this was my first time at a storage unit, I had a lot of questions. She took the time to explain how the lock and gates work, and she answered all of my questions with clear communication and professionalism. She even checked back with me to make sure everything went smoothly. Thank you Alisa for your outstanding customer service! ... Read more
Kim K. - 18 January 2026
Alisa is so helpful! I don’t know how I used any other storage facility before. She’s always kind and eager to aid customers. I’ve left a review before, but I just have to reiterate how much Alisa adds to this location!! Thank you Alisa for your patience when helping me every time. ... Read more
Alexis T. - 31 December 2025
THEY RAISE THE RENT after 90 days. The staff here are fine, the company is horrible. I have been here 3 months and they are already raising the rent on me over 40% ($117 to $164). They still offer new units with $70 first month and a free second month. RAISE THE RENT on you beyond what they charge any new rentals. The trick is they keep raising your rent if you stay here. Alisa and Sallie are very helpful with the gate and the unit. ... Read more
David H. - 17 October 2025
I had an excellent experience with Alisa at Public Storage! She was incredibly helpful, fast, and efficient in assisting me with my rental. Alisa made sure I fully understood everything about the property and how the process worked. Her professionalism and friendly attitude made the entire experience smooth and stress-free. I truly appreciate her outstanding customer service — she’s a great asset to the team! ... Read more
Lee-Melissa D. - 4 October 2025
Very bad service. I made the reservation on the website at 9:00 am, came to the office at 10:00 am, and waited until 11:35 am, and nobody showed up at the office. I went home, called back to make sure someone was working in the office, and they scheduled me an appointment for 2:30 pm. I arrived at 2:20 pm, and at 2:40 pm I called customer service. They didn’t resolve anything for me. In the end, the only thing they told me was that the unit was no longer available… They made me waste part of my day with no solution ?? Misleading offers—when you go, they offer you something different and more expensive. ... Read more
EDUARDO S. - 3 September 2025
I was trying to call this location this morning but somehow got sent to the derita location. Manager there still was able to help answer my questions about moving out. Margie is great at her job and makes it seem like a pleasure to help me. Thanks so much! ... Read more
Amy W. - 3 September 2025
Marie P. - 7 August 2025
Great storage facility for temporary needs. Location manager Alisa provided excellent customer care. She is personable and ensured our expectations were met. She is must pleasure to work with. Would definitely recommend this public storage location to others! ... Read more
Shaunte N. - 1 August 2025
It was an absolute pleasure speaking with Alisa and having her as the property manager. She’s so sweet, understanding, and patient. I’ve been dealing with my disabilities and going through some struggles while trying to get back on track, and she’s shown nothing but kindness and professionalism. She truly does her job extremely well—I appreciate her so much and love that place! ... Read more
C.B. C. - 21 June 2025
Thank you so much Ms Alisa. She has been such a blessing and a wonderful spirit to communicate with. She is an amazing and I appreciate the uplifting words she has given me today. One thing for sure she has an excellent customer service and communication and I really appreciate and admire that. This property is very well maintained and managed and I recommend her and this property to everyone when looking for a place to storage. ... Read more
Chrissie R. - 11 June 2025
Lexi S. - 6 April 2025
Destined T. - 4 April 2025
Not Worth It Long-Term I initially liked this storage facility despite the frequent gate issues and trash around the property. I’ve been renting here for almost six months and was even considering consolidating another unit from a different storage place. However, that won’t be happening now. Starting in March, my rent is increasing by 30%—bringing it to nearly $570 per month. If this trend continues, in another six months, I’d be paying over $720! A 30% rate hike every six months is unsustainable, and I simply can't afford it. If you need short-term storage, this place might work for you. But for anything long-term, be prepared for steep and frequent rent increases. I am moving. ... Read more
Jeremiah S. - 4 February 2025
I have been at this public storage location 11020 morningstar place dr charlotte and it is really nice the guy Billy is very nice polite and very friendly and very understanding to your needs and he goes above and beyond to help and make sure your needs are addressed and well taken care of i would recommend this location to all my family and friends and tell them to ask for Billy and he will get you squared away with the right things you need for you to store your belongings Thank you public storage morningstar location for having a awesome employee Mr Billy working with us customer his customer service experience is phenomenal ???? ???????????????????????? ... Read more
Jennifer B. - 31 January 2025
Billy's customer service was exceptional. He was very friendly, polite and professional. He took time to help me download the app and get all set with access to my unit. Thank you once again Billy for your attentiveness and support. Keep up the good work. ... Read more
Monica B. - 23 September 2024

Nearby Storage Units

Storage units in nearby cities

Here is how Charlotte, NC, compares to other nearby cities. Overall, there are many other great self storage opportunities in the area. Belmont, NC, is just 10 miles away and has 3 storage facilities. Monthly rents there start at $46. However, you could also drive to Mount Holly, NC, which is 11 miles away and which also offers storage units for as little as $40. Pineville, NC is also just 11 miles distant. Listings there show no less than 3 facilities, with unit prices starting from $22. Looking a bit further away, storage facilities in Mint Hill, NC, and Lake Wylie, SC, have multiple types of units available, with monthly costs starting at $28 and $33, respectively.

Storage units in Belmont, NC Within a 10-mile radius
3 Facilities
From $46/mo
Storage units in Mount Holly, NC Within a 11-mile radius
3 Facilities
From $40/mo
Storage units in Pineville, NC Within a 11-mile radius
3 Facilities
From $22/mo
Storage units in Mint Hill, NC Within a 14-mile radius
2 Facilities
From $28/mo
Storage units in Lake Wylie, SC Within a 15-mile radius
4 Facilities
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Storage units in Harrisburg, NC Within a 15-mile radius
3 Facilities
From $9/mo
Storage units in Cornelius, NC Within a 16-mile radius
6 Facilities
From $29/mo
Storage units in Fort Mill, SC Within a 17-mile radius
18 Facilities
From $25/mo
Storage units in Davidson, NC Within a 18-mile radius
1 Facility
From $40/mo
Storage units in Indian Trail, NC Within a 19-mile radius
5 Facilities
From $36/mo
Storage units in Dallas, NC Within a 19-mile radius
2 Facilities
From $45/mo
Storage units in Denver, NC Within a 20-mile radius
11 Facilities
From $29/mo
Storage units in Midland, NC Within a 21-mile radius
2 Facilities
From $39/mo
Storage units in Mooresville, NC Within a 24-mile radius
19 Facilities
From $7/mo
Storage units in Bessemer City, NC Within a 24-mile radius
1 Facility
From $75/mo
Storage units in Rock Hill, SC Within a 25-mile radius
18 Facilities
From $14/mo
Storage units in Waxhaw, NC Within a 25-mile radius
4 Facilities
From $28/mo
Storage units in York, SC Within a 26-mile radius
3 Facilities
From $72/mo
Storage units in Monroe, NC Within a 27-mile radius
11 Facilities
From $17/mo
Storage units in China Grove, NC Within a 28-mile radius
2 Facilities
From $40/mo

Check out storage units in trending cities

If you want to see how your city compares to others, you can start by checking out other facilities in trending cities. A wide array of storage units can be leased in Raleigh, NC, Winston - Salem, NC and Greensboro, NC, where sizes and amenities may vary. Monthly rents for units in these cities are as low as $18, $17 and $20, respectively.

Storage units in Raleigh, NC
73 Facilities
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Storage units in Greensboro, NC
58 Facilities
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Storage units in Durham, NC
43 Facilities
From $25/mo
Storage units in Fayetteville, NC
37 Facilities
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Storage units in Cary, NC
15 Facilities
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Storage units in Wilmington, NC
20 Facilities
From $31/mo
Storage units in High Point, NC
19 Facilities
From $22/mo
Storage units in Concord, NC
27 Facilities
From $9/mo
Storage units in Asheville, NC
26 Facilities
From $35/mo
Storage units in Greenville, NC
16 Facilities
From $45/mo
Storage units in Gastonia, NC
16 Facilities
From $17/mo
Storage units in Jacksonville, NC
11 Facilities
From $32/mo
Storage units in Apex, NC
11 Facilities
From $30/mo
Storage units in Chapel Hill, NC
6 Facilities
From $34/mo
Storage units in Fuquay Varina, NC
13 Facilities
From $17/mo
Storage units in Burlington, NC
10 Facilities
From $14/mo
Storage units in Kannapolis, NC
2 Facilities
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Storage units in Rocky Mount, NC
13 Facilities
From $9/mo
Browse storage units in all North Carolina cities.

Frequently Asked Questions

Storage units available at Public Storage - 11020 Morningstar Place Drive include the following amenities: Climate-Controlled, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Credit Cards Accepted and Online Payment. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.