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Renters Review: The Best-Rated Apartments Communities in Dallas in 2020

The search for a new apartment is often filled with uncertainty. That is especially true if you’re looking for a new home in a big city, where there are so many options and so little time to decide. One example of such a place is Dallas, TX, which in about a decade saw more than one million people moving here for the opportunities it has to offer and an attractive cost of living. 

If you’re looking for the best rental apartment in Dallas, you probably think you need to do a lot of research. Although you can ask a lot of questions of friends, real estate agents, or leasing staff when visiting a place, there will be some things you won’t know until you live there. One of the most reliable ways to learn about an apartment community is to read the reviews and opinions of the people who have lived or live there. 

To help you out in your search, we looked at all the Dallas apartment listings on rentcafe.com, we found the most popular ones, and ranked them based on the ratings and reviews they received from their own residents. Properties on rentcafe.com are rated by verified residents in seven categories: location, value, amenities, parking, maintenance, staff and noise.

Here are 2020’s best-rated apartment communities in Dallas: 

1 (tie). Link Apartments

Lots and lots of five-star reviews put Link Apartments at the top of our list. With a pool cabana and an outdoor kitchen, as well as a playground and a kids’ club with planned activities, this is a place that many reviewers call “a great community”. Appreciated for their professionalism and efficiency, both the office staff and the maintenance crew are frequently complimented by the reviewers. According to its tenants, the apartments are well-maintained, the grounds are well-kept and the community is clean. Plus, they have all the amenities you might need to make this place a home you’ll never want to leave.


“The place to call home: Nice staff, wonderful maintenance and proper security to make you feel safe.”


1 (tie). Cambridge Court

  • Average Rating: 4.9/5
  • Managed by: Fath Properties
  • Number of units: 311
  • Neighborhood: Old East Dallas Renaissance Coalition

The residents of Cambridge Court say: “I’m so glad I found my new place”. Tied for the first place in Dallas, this is a very loved community, with people who appreciate the helpfulness and politeness of the office staff and the up-to-standards maintenance. Cambridge Court’s tenants also rated it highly for location, which is close to many interest points and shopping options. The covered parking is also a big plus for those who live here, as it provides an added layer of security and convenience. One review best sums up what it’s like to live at Cambridge Court:


“I am truly surprised at how peaceful and quiet these apartments are. There is ample covered parking, the maintenance team is quick and hard working, and the office staff is very pleasant and qualified. Overall, we have been very pleased with our apartment and the area. I am sure we will continue renting here until we decide to buy a home.”


3. The Biltmore

  • Average Rating: 4.79/5
  • Managed by: Fath Properties
  • Number of units: 584
  • Neighborhood: Vickery Meadow

“You’ll love the Biltmore”, guarantee its residents. The property is very family-friendly and the people are kind and understanding. They also organize various events for the tenants, which makes them feel like a true community. Plus, the office staff and the maintenance crew make living at the Biltmore very comfortable and convenient, as they take care of any and all the problems you might have. A number of reviews remind us once again that great staff are the soul of an apartment community:


“I love living at the Biltmore. The staff is very friendly and they work with you in any problem you have. They have a lot of units to maintain, but they do their best to make you comfortable in your home.”


4. The Brownstones

  • Average Rating: 4.76/5
  • Managed by: Fath Properties
  • Number of units: 301
  • Neighborhood: Brownstones

“Exceptional living” in an “outstanding community” — that’s what the residents of The Brownstones say about their home. The townhomes are spacious and feature state-of-the-art finishes, including granite countertops and spacious walk-in closets. It is a secure community, with an efficient and professional maintenance team and dedicated office staff. Truly, a “community that cares for their residents”.


“I have lived at the Brownstone Townhomes for 4 years and love it. Located in the heart of North Dallas, the property has immediate access to a multitude of dining and entertainment options. The management team is professional and ensures the property is maintained and quiet. My sincerest appreciation for all they do to make living at the Brownstone Townhomes nothing short of exceptional.”


5. Hilton Head

  • Average Rating: 4.71/5
  • Managed by: WRH Realty Services
  • Number of units: 380
  • Neighborhood: Lake Highlands

“Awesome”, “lovely”, “the best” — these are the adjectives Hilton Head residents use to describe their community. With a maintenance and office team on top of their game, and fun, kid-friendly activities organized on-premises, Hilton Head is regarded as one of the best renting experiences in town. One renter notes that “the property is beautiful and always kept in pristine condition”. Extra details like apartment security alarms also help you feel safe and at home.


“Hilton Head is an awesome place to live. The office staff is delightful and the maintenance guys are on top of things. Landscaping is also top notch. I will call Hilton Head my home until I find a house!”


5. Lakewood Flats Apartments

  • Average Rating: 4.7/5
  • Managed by: Valiant Residential
  • Number of units: 435
  • Neighborhood: Forest Hills

“The best apartment I’ve ever lived in”, says one of the residents of Lakewood Flats. Popular community amenities like grills, pools and a fitness center, along with the beauty and privacy of the townhomes, make this place a favorite for many renters. “The apartment is lovely and very well laid out, the pools and gym make you feel like you’re living in a resort”. Many residents are thankful for the maintenance and the office staff, and frequently mention the pristine location of the community, close to nature. 


“My family and I have called Lakewood Flats our home for two years now. The location is awesome, our kids love the trails, the proximity to White Rock Lake and the overall community. The Townhomes are spacious and provide that extra privacy.”


7. The Chelsea on Southern

  • Average Rating: 4.63/5
  • Managed by: Valiant Residential
  • Number of units: 228
  • Neighborhood: Southern Villas

Appreciated for the care and promptness of its staff and maintenance, The Chelsea on Southern is a community where people feel at home. With upgraded amenities for both individual living and the common areas, this property received top ratings for amenities as well as location. The Chelsea features a variety of floorplans with different designs, so that any person might find something fit for their own taste. It’s a “great place to live”, according to one resident, where “you don’t just feel like another renter, but like a community”.


“I enjoy living in this building. The new staff are really amazing, welcoming and helpful.”


8. Noel on the Parkway

Top-rated for location, value, amenities, and maintenance, Noel on the Parkway is an “excellent apartment complex” where people feel safe and secure. Residents especially value the gated access, night patrol, and covered parking. From the top notch maintenance to the lovely office staff, this place seems to offer one of the best renting experiences in town. It’s usually a great sign when someone is looking forward to becoming a long time resident:


“Very friendly, welcoming community. The staff is great and maintenance is very responsive. I am considering renewing my 15 month lease.”


9. District at Greenville Apartments

  • Average Rating: 4.54/5
  • Managed by: Valiant Residential
  • Number of units: 350
  • Neighborhood: Lake Highlands

The residents of District at Greenville are thrilled to live in a community that places such emphasis on its tenants, and they are especially thankful for the office and maintenance staff. This community’s reviews also reveal that the apartments are “super quiet and very secure” and “very classy” and people simply love it here. The property’s luxurious finishes such as the walk-through kitchens with island bars and granite countertops, or the large roman bathing tubs also sound pretty attractive.


“My favorite apartment I’ve lived in by far. I don’t plan on leaving any time soon! “


10. Preston Village Apartments

  • Average Rating: 4.49/5
  • Managed by: Richdale Apartments
  • Number of units: 326
  • Neighborhood: Bent Trail

Preston Village Apartments is a community that received many appreciative comments from its residents. “I have not found any negative aspect at Preston Village community” says one of them. When we look at all the amenities it has to offer, we can understand why. Living here sounds like a great experience when you have unique amenities such as an open air spa. Many residents also mention the lovely team that’s ready to help and improve at all times, which makes this place all the more desirable.


“Honestly one of the best apartments I’ve lived in. They really make you feel like a family at Preston Village.”


Methodology

Apartment community ratings and reviews are collected by RentCafe directly from verified residents via the RentCafe Resident Services platform.

The ranking is based on property ratings and reviews collected through the 15th of September 2020. New reviews come in every day, and changes to the top are possible.

To rank the best rated communities in each city, we looked at the average rating of properties listed on RentCafe.com. Apartment communities with fewer than 8 reviews and communities for which reviews were not collected are excluded.

Mihaela Buzec
Mihaela Buzec
Mihaela Buzec is a writer and online content developer for RentCafe. She covers topics about everything related to the renting lifestyle, from decorating and interior design to finding the right apartment, frugal living, money saving advice, and more. She dives deep into topics of interest, writing well-researched comprehensive guides on subjects such as renting with pets, saving on utilities, or avoiding rental scams to help renters stay informed and live smart. Mihaela holds a BA in English and German Language and Literature, an MA in Current Linguistics, and she is currently pursuing a PhD in neurolinguistics.

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