Altaire

I submitted a complete application and paid the holding fee to Altaire, fully prepared to move forward immediately. Unfortunately, the leasing office was unresponsive for several days, and the leasing agent was out of office during the critical verification period. Because of their delay, my application could not be processed within the required timeframe — through no fault of my own. Despite clear written documentation showing that their unavailability caused the delay, Altaire still refused to refund the holding fee. This is extremely unfair and shows poor business practice, especially when the issue came directly from management, not the applicant. I have full written proof of the timeline, including the leasing agent’s own messages admitting she was unavailable and that no background check or screening of any kind was even run on my application. Future applicants should proceed with caution. The lack of responsiveness and accountability was deeply concerning, and I would not want anyone else to face the same experience.

I submitted a complete application and paid the holding fee to Altaire, fully prepared to move forward immediately. Unfortunately, the leasing office was unresponsive for several days, and the leasing agent was out of office during the critical verification period. Because of their delay, my application could not be processed within the required timeframe — through no fault of my own. Despite clear written documentation showing that their unavailability caused the delay, Altaire still refused to refund the holding fee. This is extremely unfair and shows poor business practice, especially when the issue came directly from management, not the applicant. I have full written proof of the timeline, including the leasing agent’s own messages admitting she was unavailable and that no background check or screening of any kind was even run on my application. Future applicants should proceed with caution. The lack of responsiveness and accountability was deeply concerning, and I would not want anyone else to face the same experience.

Going down hill. Regular issues over the past two years and continuing to watch more and more of the community move out of Altaire. Regular elevator outages for weeks at a time, combined with HVAC outages due to generator failure. Constant changes from management. One week they randomly tell everyone they need to throw out their door mats then the next week a few people buy some and they don't enforce the rule. Regularly taking away amenities, first the bike repair station (for them to expand their offices), then the golf room is always broken, next was taking away free electric car charging and starting to charge. The EV charging went from free to above standard rate with a $15/hr charge after finishing. Don't fall asleep with your car charging or you could wake up to a $120 bill for the evening. Don't be fooled with what they initially offer during the tour because it may not be available after you move in. Even the new renters have went from a few months free rent to now offering "free rental of the community space". This is a space that would normally be free to use for general use. What was initially a good building is going down hill and turning into a money grab for management. I won't go into the other random things they charge for like community electricity, just keep in mind you are paying the building electric bill on top of your own units electric bill. They list these in the lease but won't tell you what the fees will be until after you have moved in, they will just keep in generic. Additionally, like any complex they will raise the rates each year but make sure you expect for the max the law will allow for. I think last year the increase was ~18% increase YoY. There are plenty of new buildings going up around the area, just make sure you find one that is not owned by the LCOR management system or at least one that has better non-money grabbing practices as Altaire. I wish I could share more but the limits on the review box is short.