Chinatown Gateway Plaza - Residential

The staff managing the property are very attentive and sincere. The issue with the property is the lack of maintenance and care given to the utilities, namely the elevators, but I was told it is due to budgetary constraints. Nevertheless, the elevator malfunction has become a safety risk (shaking and dropping down half a floor abruptly, opening/closing doors when in-between floors), and so I strongly urge the management to expedite the repair of these elevators before someone is seriously injured. Another ongoing issue is that we, the tenants, are solely responsible for dealing with bar noise, and I have constantly called the liquor commission, as well as the police, to report it, and it never gets resolved. This was not a problem till Red Bar on Nuuanu opened their business a year or so ago. If there is any way the property management can aid in this matter it would be greatly appreciated. I appreciate the property managers and their diligent work on our property and sincerely hope these suggestions would be considered. Mahalo!

Great staff, especially Dolores and Nua. Maintenance is very efficient. Security is also great. Absolutely no complaints.

Good price ,staff is friendly . Location is prime and right on the bus line. Alot of sketchy ppl in this building like druggies and some tenants guests are very questionable. Security has gotten better. But overall not bad

Great staff, especially Dolores, excellent maintenance, and friendly helpful security.

Great location and great value for rent in high cost of living in Honolulu. Some of the neighbors are characters but they are cool once you get to know them. Staff has undergone changes in recent years and they are amazing! They actually take time to consult and address your concerns.

Ease of payments and worknorder requests. Quick response time as well