Marianne Apartments

Excellent Staff & Neighbors

My neighbors are almost entirely excellent folks and I enjoy everything from a pleasant nod as we pass with some and long natural conversations when seeing others. It's an old building and maintenance requests aren't foreign, but the maintenance staff is all incredible - especially Vicente, I always love seeing him even when it's just passing him on the sidewalk. Maintenance requests have mostly been given quick attention, with the issues & delays mostly coming from upper management not trusting the judgement of the front-line maintenance staff and sending out other people to confirm what they've already been told (took like 3 folks to tell them it was, in fact, better & less expensive to just replace my oven). Property management workers have been really pleasant when I've had to interact with them, and do what's within their limited power to assist & support tenants when we need it. I think the very nature of Cornerstone's model & size is problematic and harmful for the community, but that's not the staff's fault, and they've done what they can to make up for the entity they work for.