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CubeSmart Self Storage - 5198 A Cleveland Street, Virginia Beach, VA

Self Storage 50 - 400 Sq. Ft.
4.8/5 - 111 Reviews
Location:
5198 A Cleveland Street, Virginia Beach, VA 23462
24/7 ACCESS
All units
Small
Medium
Large
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Units Availability
Small Storage Unit
10x5
Self Storage
50 Sq. Ft.
$72.6/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
$72.6/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
$107.25/mo
Large Storage Unit
20x20
Self Storage
400 Sq. Ft.
$282.6/mo
Large Storage Unit
15x20
Self Storage
300 Sq. Ft.
$232.2/mo
Large Storage Unit
10x30
Self Storage
300 Sq. Ft.
$214.8/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
$129.6 - $351.6/mo

Amenities

  • 24 hour access
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment

What customers are saying

4.8/5 - 111 Reviews

Read some helpful reviews of CubeSmart Self Storage at 5198 A Cleveland Street, shared by real renters with genuine experiences and honest opinions.

Cindy was awesome! With multiple storage needs she was able to provide me and my business with the right solution. After having units at several other facilities in the past few years we decided to make a move that required us to obtain a larger unit. She haven’t insight and the ultimately we made a decision based on her expertise. Thank you!! J VA Beach, VA ... Read more
Jason W. - 27 February 2026
Met Ms. Cindy today and she took me around the property on this crazy cold day today, she was very sweet and inviting. She answered all of my questions. Excellent customer service! Will definitely return if we end up needing storage. ... Read more
Amanda B. - 7 February 2026
Highly do not recommend. This location was previously a Ma and Pop owned local business name Witchduck Self Storage, upon CubeSmart’s purchase everything went downhill. To start, there was no clear communication on switching over to the CubeSmart system. All gate codes, and online accounts were changed with no notice. Monthly rates will go up MULTIPLE times, every single year. The great deal you got after Christmas will cost you at least 50% more by the end of summer, under previous ownership there was a total of $20 in price raising across my 2+ years with them. The lot itself fell into disarray as well, with a sewer grate located right outside of my locker that was collapsing into the ground, with a hole large enough for my leg to slide into all the way up to my hip (I’m 6’ for reference), this sat un-repaired for almost a year. Rain water gained access to my unit through a decently sized rusted hole on the roof, ruining a large collection of books. Trying to cancel was another hassle in itself. Multiple days of phone calls, with no answer, led to a call back 45 minutes prior to close on the last day of my billing period. Heather, whom every other review seems to be praising, stated that I needed to have vacated the property on the previous day, which I had, and I’d need to pay another month’s rent with no explanation as to why I hadn’t received a call back over the previous days. Upon telling her that the unit was empty already, and that I simply wouldn’t be paying due to their negligence, she agreed to waive the extra month. She than tried to use a “gotcha” moment, telling me that I’d need to remove my personal lock prior to business closing hours, this had already been done as well, and then decided to argue the fact of if my lock was on the unit, as I stood there at home with the lock in my hand. She stated that she had just done her daily walk down and “lock check” and was adamant that she verified there was a lock on my locker, lying about unit security like that should be enough grounds for anyone to look in a different direction. All in all, this place used to be a respectable business, but now it’s clearly trying to suck every penny out of anyone that goes through its gates. If you’re in a pinch, it’s a decent short term price, but if you’re looking more long term, I’d highly recommend finding a 757 locally owned unit. ... Read more
Sean W. - 3 February 2026
Fantastic customer service! They really go above and beyond to make it any interaction there a positive experience. Heather, Yvette, Sylvia, and Keisha have all gone above and beyond and I'm truly grateful for all their help. They're working hard to update the site. Thanks so much for all you do and keep up the great work! ... Read more
Dawn M. - 23 October 2025
Needed a unit due to military move. Heather was amazing. We were in a hurry as this move was last minute. She made the process flawless. Moving can be very stressful, even though we’re experienced, but we told her what we needed. We Really didn’t have to do anything for except Complete the process and put our stuff in and of course pay reasonable prices. Great customer service I couldn’t ask for better. My husband and I are very satisfied. It lets me know. We can trust the property to take care of our items while we’re gone. Will definitely recommend to our military families ... Read more
ANB M. - 19 October 2025
I have used this facility and found it to be what I needed and the staff was so friendly. I had to move out in an emergency situation and the lady upfront was EXTREMELY helpful in my situation from start to finish. Her name was Heather and what a blessing. I was new to renting and the whole transition was so easy with her help. If I ever need a storage again, I would DEFINITELY use this location and Heather. If you have ANY needs or questions ( mine were all dumb n many, lol) then just ask for Heather as she took her time with me and I felt very comfortable leaving everything I own in their hands!! Thanks for a very easy and pleasurable experience in a very trying n stressful time in my life! Ur the BEST!! ?? ... Read more
Norma N. - 22 August 2025
We’ve been at this CubeSmart location for less than two weeks, and unfortunately, our locker was broken into, trashed, and many items were stolen. My wife contacted the district manager, who stated it was not their responsibility and that we had to go through our own insurance. It’s incredibly disappointing to experience not only a lack of security but also a complete lack of accountability or genuine customer care. For a company that charges nearly $300 just to move in, you’d expect more than just cameras pointed at the office and front entrance. There should be better site wide security and some level of support when a customer suffers a loss on your premises. What’s worse is that CubeSmart made no real effort to help us no apology, no support, not even a small credit to ease the financial burden. We gave them the benefit of the doubt and waited to see how they would handle the situation before writing this review. Sadly, their response shows that customer safety and satisfaction are not priorities here. If you’re considering this location, think twice especially if you value your belongings and expect even basic customer service. ... Read more
Ty B. - 13 August 2025
We’ve been renting at this CubeSmart location for less than a month and have already experienced serious issues. From the start, we noticed a clear homeless presence around the facility individuals often loiter near units and try to sneak glances while you’re moving in or accessing your locker. It’s unsettling and makes you feel like you’re being watched. Despite years of renting storage units at multiple locations with no problems, this was our first negative experience. Unfortunately, our locker was broken into over a weekend. Security at this location is minimal cameras are only at the front gate and office, giving an illusion of safety rather than actual protection. When we brought this up with the district manager, we were told we should have used CubeSmart’s insurance instead of our own (which came with a $500 deductible). There was zero accountability or empathy no credit, no reimbursement, and no attempt to make things right, despite us spending nearly $300 just to move in, not to mention the moving costs. This location clearly does not prioritize customer safety or satisfaction. We’ll be moving our items to a more secure facility. If you’re considering renting here, think twice CubeSmart doesn’t seem to value its customers or their belongings. ... Read more
Chanel V. - 12 August 2025
I was really pleasantly surprised when I checked in here. I booked online, which was super easy and I got a good deal. But when I went to my unit everything was amazingly organized. The temp lock on the door kept my space secure until I checked in and my lock was waiting in the unit. The plastic was pre-cut so that I could actually open it which was a really nice touch! In the office, Steve and Heather were both great as well. I’ve moved a lot but this place is just friendlier than other storage spaces. ... Read more
Ellie - 4 August 2025
I cannot tell you how much we appreciate Heather at CubeSmart! We've had our unit for 20 years (long story) and had to clean out our Unit today. She helped us in so many ways and made the process so much smoother. She was knowledgeable and helpful. She was sympathetic to our situation and was our angel in disguise today. After 20 years, our unit was in good condition which was quite surprising for us. Thank you CubeSmart but most of all, thank you Heather! ... Read more
Melissa C. - 1 August 2025
Zay F. - 29 July 2025
Jeanne R. - 17 July 2025
Dennis M. - 17 March 2025
I had a wonderful experience with the manager who provided exceptional service and were incredibly helpful in resolving my dilemma. Her dedication and willingness to assist truly made a difference, moving forward and I couldn’t be more grateful for the outstanding customer service I received. Thank you! ... Read more
Chasity B. - 21 August 2024
I had to move due to relocation and this location became a bit too far for me. On my last day, the employee noticed me cleaning out my unit and asked if I was moving. She was very kind and was able to help me immediately with a few billing questions I had regarding moving out early. And that is the main reason I'd definitely recommend this facility to others! Her customer service was great! So thank you so much for your help. :) ... Read more
Christina - 1 May 2024
I had an exceptional experience with their customer service. They were prompt, attentive, and went above and beyond to assist me with my inquiries. Their friendly and knowledgeable team made me feel valued and taken care of throughout the entire process. I truly appreciate their dedication to ensuring customer satisfaction. ... Read more
Jaykwonn J. - 14 August 2023
derekk J. - 11 June 2022

Nearby Storage Units

Storage units in nearby cities

Here is how Virginia Beach, VA, compares to other nearby cities. Overall, there are many other great self storage opportunities in the area. Cypress, VA, is just 27 miles away and has 3 storage facilities. Monthly rents there start at $40. However, you could also drive to Poquoson, VA, which is 31 miles away and which also offers storage units for as little as $46. Yorktown, VA is also just 37 miles distant. Listings there show no less than 7 facilities, with unit prices starting from $31. Looking a bit further away, storage facilities in Smithfield, VA, and White Marsh, VA, have multiple types of units available, with monthly costs starting at $40 and $50, respectively.

Storage units in Cypress, VA Within a 27-mile radius
3 Facilities
From $40/mo
Storage units in Poquoson, VA Within a 31-mile radius
2 Facilities
From $46/mo
Storage units in Yorktown, VA Within a 37-mile radius
7 Facilities
From $31/mo
Storage units in Smithfield, VA Within a 37-mile radius
2 Facilities
From $40/mo
Storage units in White Marsh, VA Within a 48-mile radius
2 Facilities
From $50/mo

Check out storage units in trending cities

If you want to see how your city compares to others, you can start by checking out other facilities in trending cities. A wide array of storage units can be leased in Chesapeake, VA, Arlington, VA and Norfolk, VA, where sizes and amenities may vary. Monthly rents for units in these cities are as low as $25 and $24, respectively.

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Browse storage units in all Virginia cities.

Frequently Asked Questions

Storage units available at CubeSmart Self Storage - 5198 A Cleveland Street include the following amenities: 24 hour access, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, Credit Cards Accepted and Online Payment. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

This particular storage facility provides self storage units of different sizes, ranging from 50 to 400 square feet. Space is not an issue! If you have more belongings to store, or simply bulkier items or even vehicles, you should go for larger storage units.

You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

Monthly prices for units offered by CubeSmart Self Storage - 5198 A Cleveland Street start from $73 and can go up to $352 for larger spaces.

Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.