Apartments for rent – RentCafe
Contact this property now:
(541) 797-6874

Northwest Self Storage - 62939 North Highway 97, Bend, OR

Self Storage 25 - 300 Sq. Ft.
4.4/5 - 89 Reviews
(541) 797-6874
Location:
62939 North Highway 97, Bend, OR 97703
24/7 ACCESS
All units
Small
Medium
Large
Loading... Loading results...
Units Availability
Small Storage Unit
10x5
Self Storage
50 Sq. Ft.
$108 - $164/mo
Small Storage Unit
7.5x10
Self Storage
75 Sq. Ft.
$116/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
$108/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
$102 - $119/mo
Medium Storage Unit
15x10
Self Storage
150 Sq. Ft.
$362/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
$179/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
$133 - $240/mo
Large Storage Unit
20x10
Self Storage
200 Sq. Ft.
$364/mo
Large Storage Unit
10x30
Self Storage
300 Sq. Ft.
$556/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
$364/mo

Amenities

  • Climate-Controlled
  • Indoor
  • 24 hour access
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Contactless Renting
  • Security Camera
  • Gate
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.4/5 - 89 Reviews

Read some helpful reviews of Northwest Self Storage at 62939 North Highway 97, shared by real renters with genuine experiences and honest opinions.

?I strongly advise any individual or business owner to avoid this facility. As a business tenant, my experience with the facility manager, Rosa, has been unacceptable. Her conduct is unprofessional, discriminatory, and a massive liability to this company. ?Key Issues: ?Harassment of Staff: Despite the facility having posted business hours, Rosa frequently harasses my employees for being on-site "too long" while they are moving or organizing our inventory. We pay for access during business hours, yet she treats our presence as a violation. ?Medical Discrimination & Safety: On multiple occasions, Rosa has ordered my Type 1 Diabetic employee to leave the building while they were attempting to treat a low blood sugar episode. Telling a staff member they "cannot eat on the property" during a medical necessity is a dangerous health violation and shows a staggering lack of human decency. ?Unreasonable Restrictions: She consistently locks the restrooms during business hours and tells tenants to walk to a nearby gas station. She also prohibits water in the building and has been hostile and unfriendly from the very first interaction. ?Predatory Billing: The facility lures you in with low rates, then uses the month-to-month contract to hike prices by 30–45% almost immediately. Furthermore, we have been hit with late fees despite providing time-stamped proof of on-time payments. ?Unlawful Eviction Threats: Rosa frequently taunts tenants with "24-hour" evictions, which is a direct violation of the legal 7-day minimum requirement for such actions. ?This manager has been cited in numerous reviews for this exact behavior, yet the company fails to take action. Her lack of professionalism and disregard for tenant rights is a disgrace. I suggest you read every review available before signing a contract here. This is not a safe or professional environment for your business or your employees. ... Read more
Michael H. - 4 February 2026
Rosa, the manager gave me an immediate 24 hour eviction because my girlfriend ate a candy bar inside of my truck. I tried to explain to Rosa that she is type one diabetic and her blood sugar was dropping fast. She continued to yell at us. She's been more than rude every interaction my employees and I have had with her. I have three units and they have raised the rate $49 for each one every month and they still a treat you like dirt, also, you better hope Cheveron down the road is open. In the three months I was there the bathroom was never once open. Go to Trojan Storage down the road. Friendlier staff, functioning bathroom, cleaner place, way cheaper rates. ... Read more
Forgotten S. - 2 February 2026
?I rarely leave reviews, but after our recent experience with the manager, Rosa, I feel it is necessary to warn other business owners. My husband operates two local companies, and we currently rent over 10 units at this facility. Despite being high-volume tenants, we have been treated with a level of hostility that is frankly unacceptable in a professional environment. ?While my personal experience was a catalyst, it is by no means isolated. I have dealt with Rosa's unprofessionalism directly, but my employees have reported even worse treatment. Other tenants have also shared their own concerns regarding the management style here; I have strongly urged them to post their experiences publicly so the pattern of behavior is documented. ?Key Issues for Potential Tenants: ?Medical Neglect & Hostility: As a Type 1 diabetic, I experienced a low blood sugar episode and needed to eat immediately. When the manager approached, she bypassed all professional courtesy and began shouting, stating that eating on the premises was grounds for "immediate termination." Her total disregard for a medical necessity was dehumanizing. ?Retaliatory Business Practices: When we finally confronted her about this behavior and her treatment of our staff, she responded by issuing an "instant termination" of all our units. We are currently escalating this matter with corporate, as this is a clear case of retaliation against a long-term client for addressing legitimate grievances. ?Restroom Access: Management frequently locks the onsite restrooms during business hours--even for tenants with the access code--forcing people to walk a quarter-mile to find a facility. ?Lack of Presence & Pricing: Management is rarely available during posted hours, and without a fixed contract, we have seen rent hikes as high as 30%. ?A quick look at the negative reviews for this location confirms a consistent theme: Rosa is a significant liability to this business.Until management is replaced with someone with basic professional standards, I strongly advise you to take your business elsewhere. ... Read more
Brittany S. - 31 January 2026
Absolutely the best service. Rosa was great manager of the facility. The facility is clean and well secured. I definitely recommend anybody to keep your personal and important belongings at the facility. ... Read more
J.B. S. - 5 October 2025
Very disappointed in the customer service at this property, in the first few months our rent jumped 45% and no clear contract as to why. The one manager fixed the issue and made it right which was super helpful but later on when he left and they hired this now current individual things have been never the same, my first interaction was me having to clean both elevator doors because someone had taken spit and drawn on the doors explicit material that had stay on for weeks following up to me having to clean it, I kindly told her that I cleaned it as I work within the cleaning industry and don't mind helping out, she immediately became offended that I cleaned it and became extremely defensive. I apologized for anything I may have said and left. After that it left a bitter taste in my mouth after watching homeless people defecate inside of their own unit in a trash bag in front of our unit and while also smoking weed. Keep in mind in the last two months of renting the bathrooms have been closed and every space especially the elevator smells like a barn. After this we were tired of our stuff smelling like weed and proceed to look elsewhere for our Storeage needs. Again checking out of our unit wasn't hard besides the attitude from the same woman. Overall I would highly recommend any other Storeage unit operation in Central Oregon than this place. ... Read more
Kurtis C. - 30 August 2025
The manager was professional, patient, and seemed knowledgeable. He took the time to answer all of my questions and ensured I understood my options. He was friendly and his expertise made the process easier and stress-free. I would recommend this place to others looking for a secure and well-managed storage facility, with great customer service and affordable rates! ... Read more
Sophia A. - 27 February 2025
SO EASY to get setup, they have locks in the main office for your unit for a fair price, heated units AND hand-dollys you can use for free!! If you’re in a pinch and need a clean and inexpensive unit, I recommend North West Self Storage!!! ... Read more
Skyler B. - 6 December 2024
The storage unit building is giant on the inside with crappy lighting and no kind of map or something to help you find your unit. They apparently require locks on each unit...that's fine. But I got an email about 24 hours to put a lock on the unit or they will charge me for the lock and a "mailing fee." And apparently you can only use a certain kind of lock that WASN'T disclosed with us in the email. So we went and bought a lock and had to buy another lock. My fiance went to pay for it and he just said he would bill it to us next month without asking first. I did not intend on keeping the storage unit for another month and was trying to avoid anything extra on the bill. And in the short time I had the unit , just right about 3 months so far, and they already raised the rent like $20. The need for a storage unit luckily was temporary but if I need a storage unit ever again, it's the very last on the list. ... Read more
Jasmine R. - 5 December 2024
Moved in during regular business hours on a weekday but no one was in the office for the hour I was there. One elevator was broken which made the move take longer. I was unable to buy a cylinder lock, which is the only way to secure the unit, because no one was there. They told me locks from other stores would not fit the unit. I returned the next morning to try to buy a lock and still, no one was there, even though it was during their business hours. Day two of all of my possessions being unlocked. I called the phone number and was connected to an Asian call center. Eventually, an employee from another location in Bend called me and told me I would have to drive to her location to buy a lock. I told her this was very inconvenient as I was in the middle of moving. A supervisor called me and told me I had to go to another location to buy a lock and if I didn't like that to move out. I went to the second location to buy the lock during the posted hours, shortly after speaking to the supervisor, but no one was there. This is where they told me to go to buy the lock. Now, it is day 3 of my unit being unlocked with all of my possessions inside. I am so stressed that I cannot sleep. The office is closed on Sundays and I am flying out of the area today. Not cool. Two stars for being a clean, new facility. ... Read more
J E. - 24 November 2024
Northwest Self Storage was a great location for storage because: Access was 24/7, It was well lighted, Very clean, Facility was well run with keypads for entry/exit, carts for moving boxes, and plenty of space for parking to load or unload. On site manager was friendly and helpful. ... Read more
Donna S. - 8 September 2024

Nearby Storage Units

$75 - $800

North Empire Storage - 63048 NE Lower Meadow Drive, Bend, OR

SELF STORAGE, CAR STORAGE, RV STORAGE
0.99 miles away
Image for Toy House RV Storage - 20420 Robal Road, Bend, OR No Photo Available
Contact for Details

Toy House RV Storage - 20420 Robal Road, Bend, OR

SELF STORAGE
1.4 miles away
$90 - $440

Northwest Self Storage - 100 SE 3rd Street, Bend, OR

SELF STORAGE, CAR STORAGE
2.35 miles away
Image for 9th Street RV Storage Center - 169 SE 9th Street, Bend, OR No Photo Available
$75 - $267

9th Street RV Storage Center - 169 SE 9th Street, Bend, OR

SELF STORAGE, CAR STORAGE, RV STORAGE
2.62 miles away

Check out storage units in trending cities

If you want to see how your city compares to others, you can start by checking out other facilities in trending cities. A wide array of storage units can be leased in Portland, OR, Eugene, OR and Salem, OR, where sizes and amenities may vary. Monthly rents for units in these cities are as low as $25 and $14, respectively.

Storage units in Portland, OR
76 Facilities
From $25/mo
Storage units in Eugene, OR
26 Facilities
From $14/mo
Storage units in Salem, OR
36 Facilities
From $25/mo
Storage units in Gresham, OR
13 Facilities
From $34/mo
Storage units in Hillsboro, OR
16 Facilities
From $19/mo
Storage units in Beaverton, OR
12 Facilities
From $36/mo
Storage units in Springfield, OR
16 Facilities
From $51/mo
Storage units in Corvallis, OR
8 Facilities
From $36/mo
Storage units in Albany, OR
12 Facilities
From $58/mo
Storage units in Tigard, OR
7 Facilities
From $26/mo
Storage units in Aloha, OR
2 Facilities
From $44/mo
Storage units in Lake Oswego, OR
2 Facilities
From $23/mo
Storage units in Keizer, OR
4 Facilities
From $57/mo
Storage units in Oregon City, OR
6 Facilities
From $39/mo
Storage units in Redmond, OR
9 Facilities
From $55/mo
Storage units in Woodburn, OR
4 Facilities
From $34/mo
Storage units in Tualatin, OR
12 Facilities
From $25/mo
Storage units in Wilsonville, OR
5 Facilities
From $71/mo
Browse storage units in all Oregon cities.

Frequently Asked Questions

Storage units available at Northwest Self Storage - 62939 North Highway 97 include the following amenities: Climate-Controlled, Indoor, 24 hour access, Drive-Up Access, Retail Available, Onsite Manager, Truck Rentals, Contactless Renting, Security Camera, Gate, Credit Cards Accepted, Multi-Level Storage and Online Payment. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

This particular storage facility provides self storage units of different sizes, ranging from 25 to 300 square feet. Space is not an issue! If you have more belongings to store, or simply bulkier items or even vehicles, you should go for larger storage units.

You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

Monthly prices for units offered by Northwest Self Storage - 62939 North Highway 97 start from $102 and can go up to $556 for larger spaces.

Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.