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Prime Storage - 128 Dix Avenue, Glens Falls, NY

Self Storage, Car Storage 50 - 400 Sq. Ft.
★★★★★
★★★★★
3.5/5 - 70 Reviews
Location:
128 Dix Avenue, Glens Falls, NY 12801
24/7 ACCESS
All units
Small
Medium
Large
Parking
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Units Availability
Small Storage Unit
5x15
Self Storage
75 Sq. Ft.
$79/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
$42 - $60/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
$89/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
$84/mo
Large Storage Unit
12x20
Parking
240 Sq. Ft.
Car Storage
Parking
$162/mo
Large Storage Unit
10x40
Self Storage
400 Sq. Ft.
$218/mo
Large Storage Unit
10x30
Self Storage
300 Sq. Ft.
$165/mo
Large Storage Unit
10x25
Self Storage
250 Sq. Ft.
$103/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
$86/mo

Amenities

  • 24 hour access
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Contactless Renting
  • Security Camera
  • Parking
  • Credit Cards Accepted
  • Online Payment

What customers are saying

★★★★★
★★★★★
3.5/5 - 70 Reviews

Read some helpful reviews of Prime Storage at 128 Dix Avenue, shared by real renters with genuine experiences and honest opinions.

★★★★★
★★★★★
Absolutely fantastic experience with Prime storage! From start to finish, everything exceeded my expectations. The staff was incredibly friendly and professional, making the check-in process seamless. The facility itself was spotless, well-lit, and secure, giving me complete peace of mind knowing my belongings were in good hands. I also appreciated how easy it was to reserve a unit online, and the variety of options available—whether you need something small or large, they have it all. The rates were very reasonable for the level of service and security they provide. Another highlight was the convenience—access to the units is super easy with well-maintained elevators and carts available to help you move your stuff in. Plus, I loved how well the entire facility was monitored with security cameras. It’s clear they take security seriously, which is a huge plus. If you're looking for a reliable, affordable, and customer-focused self-storage company, I highly recommend Prine Storage . They made the entire process simple, and I’ll definitely be back if I ever need storage again. A+ experience all around! ... Read more
Joe M. - 7 October 2025
★★★★★
★★★★★
This company has terrible customer service, with no staff or office to assist. I sent them an email informing them before the end of the month that the storage unit was going to be vacated without receiving any response with the steps to follow. Then, $139 corresponding to the following month was deducted from my bank account, which was already empty. We then called the company, which also has no one who can offer good service, telling me that they were not going to return my money. Now, I receive another email informing me that they will withdraw money from my account again. For new people who require this service, please go somewhere else and inform yourself before believing them. ... Read more
Carla P. - 26 September 2025
★★★★★
★★★★★
It’s very self serve I just wish they had an attendant at the property it’s confusing when you first start and you don’t know the drill for example you need 2! Locks it’s like $80 and the storage fee is increasing to double on sept 19 that’s a ton I’m glad to find something before then. ... Read more
valerie T. - 2 September 2025
★★★★★
★★★★★
Brianne was very helpful and knowledgeable about helping me get a storage unit and answered all my questions very nice to talk to and I would definitely use them again if I needed to was very easy to communicate and get things set up … would def recommend them … ... Read more
ashley p. - 7 August 2025
★★★★★
★★★★★
Scott F. - 6 August 2025
★★★★★
★★★★★
The worst company I have ever dealt with. One person has no idea what the other person is doing. It took 2 hours for me to just pay today. Nothing works units are old and rusty. Terrible experience Go to a new facility ... Read more
Patricia s. - 21 July 2025
★★★★★
★★★★★
Worst of the Worst. This is my FIRST negative review, out of hundreds of accolades for Others. All info is accessible. Reports and Complaints have been filed. I will not REST until Prime Storage is SHUT DOWN!!!! ... Read more
Jason W. - 2 March 2025
★★★★★
★★★★★
This was the worst experience of my life. The happiest day was when I got to move and not pay this company any further. All of my belongings were ruined and even though they had me prove I had renters insurance every four months nothing was covered. They start with a low rate and then raise it every six months. The customer service was awful. The girl in the front was so rude and disrespectful. Anytime I had to deal with her was just a negative day. Please find somewhere else to store your belongings. ... Read more
Dianne M. - 5 December 2024
★★★★★
★★★★★
I'm in Glens Falls NY. Lynda & May ( & all) have been wonderful to me. But... I've had the storage unit since July & now I must pay $20. more. Disappointed! You didn't even wait a year. Going to try & empty the unit before winter. I'm on a limited budget. Thank You ... Read more
Dawn M. - 5 September 2024
★★★★★
★★★★★
My family was in a last minute pinch for storage space. We didn't want to break the bank so we searched for the "cheapest" we could find. Fully expecting this to be tough task we were so blessed to discover Prime Storage. Not only the least expensive for our need but the facilities far exceeded our expectations. The staff are amazing, friendly, helpful, and kind. It is companies like this that help a seemingly chaotic, stressful moment in life and through their efforts, relieve some of that pressure. ... Read more
mike m. - 14 November 2023
★★★★★
★★★★★
Actual storage unit (10x15-foot, at one of the Dix Ave locations in Glens Falls) was fine. Unit was clean when we arrived, it stayed water-tight and apparently rodent-tight while we used it, and our valuables sat untouched as-expected in the 11 months we used the unit. The door handle/lock was unwieldy, not ergonomic, and challenging to operate. Email communication with the company was more like 2 stars. Prime employees communicate from faceless regional email addresses. They sometimes sign their messages with a first name, and they sometimes don't, and you're not guaranteed to be speaking to the same person if you email them back. In my most-recent message, I asked if there was any sort of move-out inspection procedure, and in their response they warned me about the $35 off-cycle move-out fee, and completely ignored my question about an inspection. Glad you care about me as a valued customer, and not just my money, Prime! Just kidding, you don't. Price hikes during my rental period weren't great either. 2 stars. It feels rather petty to sucker consumers in with a promotional rate, then switch to the normal rate, then within just a few months, hike the REGULAR price up. No wonder Prime can afford to purchase an $11M office space on Broadway in Saratoga Springs, just to demo it and build a $40M corporate office — since the rental units are technically month-to-month, it's within Prime's legal rights and power to hike the rent amount up every single month if they choose to do so! Buyer beware, I guess. It took me more than 4 months, but I built my own 208-square-foot custom sealed storage shed for about $1,200 - $1,500 worth of materials (using rough pine from local sawmills, trees from the build-site as posts, housewrap, gap filler, and Fastenmaster hardware) and was finally able to ditch the Prime storage unit at $181/mo (including their built-in rental insurance), and relocate my things. As I said in the beginning, the unit was more-or-less fine while I had it, but I'm glad to be done with it. Everywhere you look, there's another Prime storage location, and I guess they're getting big enough that they're losing sight of their customer service, and apparently they're ignorant of the idea that instituting multiple price-hikes within a single 11-month period is going to get them a worse review. Well, now you know, Prime. I also find it sketchy that after my rental, Prime asked for my "positive review" and told me to email them if I had any issues. One of my main issues with the company was communication. Why would I put myself through that again when I could just leave an honest Google review? Was Prime going to compensate me for my trouble? Unlikely. ... Read more
Patrick F. - 9 August 2023

Overview

Located conveniently on 128 Dix Avenue, this Prime Storage facility in Glens Falls offers storage solutions for both personal and business needs. With small, medium, and large units available, it accommodates a variety of storage requirements, whether you're downsizing, decluttering, or storing seasonal items.

This facility prioritizes convenience and security, featuring 24-hour access for flexibility and drive-up access for easier loading and unloading. The onsite manager and security cameras provide added peace of mind for your belongings. For those who need vehicle storage, parking options are available, ideal for cars, trucks, or smaller recreational vehicles. Additionally, this facility is designed with modern conveniences like contactless renting, making the whole process simple and hassle-free.

With credit cards accepted, online payment, and helpful moving amenities like retail supplies and truck rentals, this Prime Storage facility stands out as a practical, well-equipped choice. It’s perfect for Glens Falls residents and businesses seeking reliable and accessible storage solutions.

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Storage units in nearby cities

Here is how Glens Falls, NY, compares to other nearby cities. Overall, there are many other great self storage opportunities in the area. Saratoga Springs, NY, is just 19 miles away and has 2 storage facilities. Monthly rents there start at $55. However, you could also drive to Schenectady, NY, which is 38 miles away and which also offers storage units for as little as $9. Troy, NY is also just 40 miles distant. Listings there show no less than 4 facilities, with unit prices starting from $30. Looking a bit further away, storage facilities in Menands, NY, and East Greenbush, NY, have multiple types of units available, with monthly costs starting at $39 and $68, respectively.

Storage units in Saratoga Springs, NY Within a 19-mile radius
2 Facilities
From $55/mo
Storage units in Schenectady, NY Within a 38-mile radius
4 Facilities
From $9/mo
Storage units in Troy, NY Within a 40-mile radius
4 Facilities
From $30/mo
Storage units in Menands, NY Within a 43-mile radius
1 Facility
From $39/mo
Storage units in East Greenbush, NY Within a 49-mile radius
1 Facility
From $68/mo

Check out storage units in trending cities

If you want to see how your city compares to others, you can start by checking out other facilities in trending cities. A wide array of storage units can be leased in New York City, NY, Brooklyn, NY and Queens, NY, where sizes and amenities may vary. Monthly rents for units in these cities are as low as $5 and $9, respectively.

Storage units in New York City, NY
213 Facilities
From $5/mo
Storage units in Brooklyn, NY
61 Facilities
From $9/mo
Storage units in Queens, NY
53 Facilities
From $5/mo
Storage units in Manhattan, NY
41 Facilities
From $9/mo
Storage units in Bronx, NY
39 Facilities
From $7/mo
Storage units in Staten Island, NY
19 Facilities
From $12/mo
Storage units in Buffalo, NY
6 Facilities
From $27/mo
Storage units in Yonkers, NY
9 Facilities
From $18/mo
Storage units in Rochester, NY
14 Facilities
From $35/mo
Storage units in Syracuse, NY
7 Facilities
From $34/mo
Storage units in Greece, NY
4 Facilities
From $56/mo
Storage units in Albany, NY
1 Facility
From $30/mo
Storage units in New Rochelle, NY
5 Facilities
From $11/mo
Storage units in Mount Vernon, NY
6 Facilities
From $26/mo
Storage units in Spring Valley, NY
2 Facilities
From $39/mo
Storage units in Bay Shore, NY
5 Facilities
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Storage units in Massapequa, NY
2 Facilities
From $29/mo
Storage units in Niagara Falls, NY
2 Facilities
From $57/mo
Storage units in Hempstead, NY
3 Facilities
From $37/mo
Browse storage units in all New York cities.

Frequently Asked Questions

Storage units available at Prime Storage - 128 Dix Avenue include the following amenities: 24 hour access, Drive-Up Access, Retail Available, Onsite Manager, Truck Rentals, Contactless Renting, Security Camera, Parking, Credit Cards Accepted and Online Payment. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

This particular storage facility provides self storage units of different sizes, ranging from 50 to 400 square feet. Space is not an issue! If you have more belongings to store, or simply bulkier items or even vehicles, you should go for larger storage units.

You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

Monthly prices for units offered by Prime Storage - 128 Dix Avenue start from $42 and can go up to $218 for larger spaces.

Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.