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Stead Self Storage - 9860 North Virginia Street, Reno, NV

Self Storage, RV Storage
★★★★★
★★★★★
4.7/5 - 90 Reviews
Location:
9860 North Virginia Street, Reno, NV 89506
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Contactless Renting
  • Drive-Up Access
  • Gate
  • Online Payment
  • Onsite Manager
  • Parking
  • Retail Available
  • RV Storage
  • Security Camera

What customers are saying

★★★★★
★★★★★
4.7/5 - 90 Reviews

Read some helpful reviews of Stead Self Storage at 9860 North Virginia Street, shared by real renters with genuine experiences and honest opinions.

★★★★★
★★★★★
I have been renting at this facility Since Sept.2024, even not being here in person but Travis helped me to sign up for my 2 units on the phone, he sent me all necessary papers, and when I arrived he I have been renting at this facility Since Sept.2024, even not being here in person but Travis helped me to sign up for my 2 units on the phone, he sent me all necessary papers, and when I arrived he was very helpful, professional and friendly. Every month I paid my rent by going to the office giving it to Travis but in Dec,. while Travis on Vacation the facility did not put anyone in charge, which was really strange, so when I tried to pay on the phone their message was messed up and told me I don’t owe anything and Zero dollar to pay, which caused me late fees and false charges, but I showed Travis the recording, and he made sure to tell Emily the manager to Fix it, while Emily only fixed one unit not the second and when I went to pay my Feb. bill in the office, I said "where is Travis?" Emily said "we fired him" !!! As you see in all the reviews the person with most good reviews mention Travis including me. I was sadened by that news and I told Emily I really liked Travis and his customer service, and his communication skills! Now my recent March 21st 2025 incident is a Horror story which I have ever experienced in a public space. I went to the office to inquire about my storage units, my bill for next month, and recent email about Raising my monthly rent for April, as I entered the office there was this new blond guy who did not even greet me as Travis did always, I asked him to use the rest room, which i have done in the past with Travis, he was very rude but I had to go badly so I went. I was not even 5 minutes in the restroom this new guy (which I had not met before) he Started Banging so hard on the door which caused a life threatening event with panic, anxiety, so I barely pulled up my clothing, right away I opened the door in panic to see what he wanted, I forgot my keys and Wallet because of that in the Bathroom. When I came out he told me "get the F out of here!!". I was Shocked, then he called Emily, instead Emily asking me what happened, she is telling him to threaten me instead. I asked Emily to call me so I can tell her what he did and said and what I came in for, she said "OK I will call you" but she Never did!! And because of this guys threats, and violent behavior toward me while sitting on the toilet, and Emily's collaboration of abuse, I left in a hurry and I went got my keys sitting on the toilet because of Panic and their Violent behaiviors I left my wallet in the bathroom. By now my blood pressure was up, then as I was driving to go home to take my medication I saw I had no wallet, so after taking my blood pressure medication i went to get my wallent. I called the Cell phone Travis was using but this guy did not answer, instead had locked the Door during bussiness hour and did not respond, I knocked multiple times until he came to the window of the door, through closed door I told him, "please check the bathroom I left my wallet" he finally gave me my wallet and he made a horrible day for me, all becausei went to bathroomand . This kind of person who is Violent in behavior Banging on a door as if there was a fire, or death in the room and then Using profanity, and Lie to Emily . Emily not checking with the customer which she knows and met few weeks before is really disgusting and non professional. A good professional manager checks to see what happened and listen to both sides because Emily was not there but instead Emily listened to his lies, she protectected , and aided him with his wrong behavior, this will cause more of these incidents and legal problems for the facility. I will report this to better bussiness BBB, and to people and friends to avoid a facility where an elderly woman gets abused in a bathroom and the manager helps the perpetrator. The head quarters are going to know the Truth how Shield storage name is misused by this New guy and the manager. We'll I hope Shield investigates this case, because this new guy is dangerous because when I said you sweared at me, instead of saying sorry, he said " it is a Free country!!!". ... Read more
Suz H. - 22 March 2025
★★★★★
★★★★★
No issues here. I did forget to pay one month. They called on the 7th day and charged a 70.00 late fee. I paid right then over the phone. Been nice if they called to say tomorrow we charge a late fee. No issues here. I did forget to pay one month. They called on the 7th day and charged a 70.00 late fee. I paid right then over the phone. Been nice if they called to say tomorrow we charge a late fee. Or since I clearly forgot a.nd paid right then, they could have shown me a little love.. -1 star ... Read more
MR M. - 27 February 2025
★★★★★
★★★★★
Travis was a great help dealing with the new management transition. I had not received the prior communication of changes due to prior management’s oversight, however Travis was quick to find resoluti Travis was a great help dealing with the new management transition. I had not received the prior communication of changes due to prior management’s oversight, however Travis was quick to find resolution regarding the misunderstanding. ... Read more
Melanie C. - 20 December 2024
★★★★★
★★★★★
The facility and units are clean and the layout is friendly. However communications for questions and assistance are severely lacking. I've sent in an inquiry regarding a notice that my rental fee wil The facility and units are clean and the layout is friendly. However communications for questions and assistance are severely lacking. I've sent in an inquiry regarding a notice that my rental fee will increase in price and when I asked for further explanation I was met with silence. It is disheartening that I moved my services to this facility because the pricing in the older one I was using became too much.. and now they're charging me more than my prior place of service. I will continue to use for the upcoming season but I will be looking for a more honest and forthcoming facility that responds to email concerns. ... Read more
yoshimitsuiix - 6 November 2024
★★★★★
★★★★★
The Place is amazing. Units are new, surrounding is clean and free of debris of any kind. Shout out to Travis for helping and walking through the process and showing me around Easy and convenient, 10 The Place is amazing. Units are new, surrounding is clean and free of debris of any kind. Shout out to Travis for helping and walking through the process and showing me around Easy and convenient, 100% recommended! ... Read more
chris a. - 22 October 2024

Why should you rent a self storage unit at Stead Self Storage - 9860 North Virginia Street?

Having an organized and clutter-free home is much easier once you rent a self storage unit. You can keep your less-frequently-used personal belongings here, including furniture, seasonal items, hobby gear and bulky things that take up a lot of space in your home. Contact the property now! You'll end up having a significantly more airy and organized home.

Renting a storage unit is a great idea whether you're looking to relocate, renovate, downsize or simply declutter your home. All your storage problems can be solved! Just take a look at the photos and amenities and check out the position of Stead Self Storage - 9860 North Virginia Street on the map to see if it's a good fit for you. Get in touch with the facility manager for up-to-date pricing and more details!

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Check out storage units in nearby cities

Here is how Reno, NV, compares to other nearby cities. Overall, there are many other great self storage opportunities in the area. Sun Valley, NV, is just 7 miles away and has 1 storage facility. Monthly rents there start at $65. However, you could also drive to Spanish Springs, NV, which is 13 miles away and which also offers storage units for as little as $18. Gardnerville, NV is also just 44 miles distant. Listings there show no less than 3 facilities, with unit prices starting from $60.

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Frequently Asked Questions