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Batavia Self-Storage - 190 Batavia Lane, Kalispell, MT

Self Storage
4.1/5 - 24 Reviews
(406) 752-2648
Location:
190 Batavia Lane, Kalispell, MT 59901
Directions
24/7 ACCESS
Visit Property Website
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Climate-Controlled
  • Indoor
  • 24 hour access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Enclosed
  • RV Storage

What customers are saying

4.1/5 - 24 Reviews

Read some helpful reviews of Batavia Self-Storage at 190 Batavia Lane, shared by real renters with genuine experiences and honest opinions.

Sonja N. - 3 August 2024
Do NOT store you items here. These people are NOT TRUSTWORTHY. I am originally from the Flathead but currently live out of state. I stored my items here for several years. I was set up on auto pay. Unfortunately, my debit card number was changed because of fraud. Because this was such a small expense, I didn’t catch it when switching my auto pays over. Normal businesses just call if you miss a payment. Easy. These people are passive aggressive and opt to send letters/emails rather than treat the people who pay them for their services like real customers. This wouldn’t have been a problem except the emails they sent went to my spam folder, and despite changing my address with them in person years ago, they sent letters to an address I haven’t lived at for years. What’s worse, an employee admitted there was “bounce back”, meaning the letters they sent were returned. Despite knowing the address was wrong, these cold, callous people still couldn’t be bothered to pick up the phone and call me. They made virtually no effort to inform me my account was behind. And I owed a tiny sum of money. As a business owner myself, I understand customers sometimes make mistakes. I would never send my customers to collections before calling them first. These heartless people made the most pathetic effort to contact me and then sold off some off my most cherished items for table scraps. Even after selling off my things like scavengers, they didn’t call. I put my faith in this business. I trusted that if or when push came to shove, they’d do the right thing. This was my biggest mistake. It would have taken nothing to call and inform me I was behind. They simply were too lazy and opted to send letters to the wrong address and use email, the most unreliable form of communication. And when their letters were returned, they still didn’t call. If they had, their fees and fines would have been paid immediately along with the outstanding balance and they would have received an apology. Imagine having a house fire and losing everything that was precious to you. That’s what this felt like. And despite the fact I paid them for years, these folks barely cared. Money. That’s all they care about. To them, you’re just a paycheck and they’ll throw you to the wolves without a second thought. Don’t store your things here. They aren’t trustworthy. They aren’t honest. They won’t do the right thing. They don’t respect or appreciate their customers. And I believe they broke the law. They are required by law to inform by email AND mail. They knowingly sent letters to the wrong address and made no attempt to correct the issue. There are plenty of better places to store your precious things, owned by people of better character. I’ve lost everything because of these wicked people. I was a good customer. I paid them for years. It wasn’t enough. And if my review isn’t warning enough, look at the recent spate of one star reviews they’ve received. If anyone has had similar issues with this business, please contact me. I intend to file complaints with the Better Business Bureau and the MT office of consumer protection, among other actions. I would welcome you aboard should I decide to take action against them. ... Read more
Clark M. - 13 August 2023
I truly have never had a problem the past 10+ years of having a storage unit here. Until they updated their online website/payment system. It is frustrating that I go rounds with the computer and laptop and my cell phone. I have unblocked 'cookies' as they have said and Still, I cannot get logged in. This month was the Worst experience yet. And yes I could have called but for them to insist I need to fix things on my end. So ridiculous. ... Read more
Rina B. - 10 June 2021
I have been renting at Batavia for a long time. After being offered a bigger unit for a fair price they soon raised the rent. So I am moving back to a smaller unit. When I could not get it moved in 1 day after paying them $180.00. They want to charge me for both for a full month with no pro rate. So that's another 100. I feel that is not good business. I was in the smaller unit for 3 years I had no intention of moving to the bigger unit. I feel they took advantage of me. Now they are charging me double just to move back to my smaller unit. Not to mention I ha d to pay for a truck to move it. ... Read more
Tracie S. - 6 November 2019
These guys are the best! Not only are they gated and camera-ed, they obviously keep a watchful eye on things, I didn't put my lock on right once and they put one of their own on til I could get out there and fix mine. Just awesome! ... Read more
Susie K. - 7 April 2017

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Frequently Asked Questions

Storage units available at Batavia Self-Storage - 190 Batavia Lane include the following amenities: Climate-Controlled, Indoor, 24 hour access, Retail Available, Onsite Manager, Truck Rentals, Security Camera, Gate, Parking, Credit Cards Accepted, Enclosed and RV Storage. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.