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Public Storage - 12211 Middlebrook Road, Germantown, MD

Self Storage 25 - 300 Sq. Ft.

4.9/5 - 389 Reviews

(301) 836-3153

Location:

12211 Middlebrook Road, Germantown, MD 20874

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Units Availability

10x5

Self Storage

50 Sq. Ft.

Climate-Controlled

Elevator

Roll-Up

$123/mo

7.5x10

Self Storage

75 Sq. Ft.

Climate-Controlled

Elevator

Roll-Up

$150/mo

7.5x7.5

Self Storage

56 Sq. Ft.

Climate-Controlled

Elevator

Roll-Up

$128/mo

7.5x5

Self Storage

38 Sq. Ft.

Climate-Controlled

Elevator

Roll-Up

$102/mo

5x10

Self Storage

50 Sq. Ft.

Climate-Controlled

Elevator

Swing

$111 - $141/mo

5x5

Self Storage

25 Sq. Ft.

Climate-Controlled

Elevator

Swing

$70/mo

15x10

Self Storage

150 Sq. Ft.

Climate-Controlled

Roll-Up

First Floor Access

$381/mo

10x15

Self Storage

150 Sq. Ft.

Climate-Controlled

Elevator

Roll-Up

$295/mo

10x10

Self Storage

100 Sq. Ft.

Climate-Controlled

Elevator

Roll-Up

$243/mo

20x10

Self Storage

200 Sq. Ft.

Climate-Controlled

Roll-Up

First Floor Access

$413/mo

20x10

Self Storage

200 Sq. Ft.

Climate-Controlled

Elevator

Roll-Up

$348/mo

10x30

Self Storage

300 Sq. Ft.

Climate-Controlled

Roll-Up

First Floor Access

$676/mo

Amenities

Climate-Controlled
Indoor
Drive-Up Access
Retail Available
Onsite Manager
Contactless Renting
Security Camera
Gate
Parking
Credit Cards Accepted
Elevators
First Floor Access
Multi-Level Storage
Online Payment

What customers are saying

4.9/5 - 389 Reviews

Read some helpful reviews of Public Storage at 12211 Middlebrook Road, shared by real renters with genuine experiences and honest opinions.

great location right off 270. nice ladies. pricing goes up fast then we have to keep moving :/. also no snow removal , climbing over walls of snow with furniture really awful, office staff claims the ... Read more

J P. - 28 February 2026

Adajah and Sheree, the BEST customer service EVER. They are ABOVE AND BEYOND ACCOMODATING AND HELPFUL WHILE MAINTAINING FAIRNESS. They were so happy grateful to help and it made me feel grateful to be here. I was in and out within 5 minutes to buy a few boxes and packing materials for moving and they made sure I had just what I needed in a timely and efficient manner. They brough amazing vibes to the room. I don’t live close by but would literally go across the state to this Public Storage for these ladies. Not even kidding. Come to this public storage and you’ll know what I mean. Love these ladies. Will find a way to come back. Adajah and Sheree, don’t change a thing, keep doing you, excellent business practices. 100/10 stars experience, thanks for the love, appreciation and help. ... Read more

Nicholas M. - 1 February 2026

I’ve been renting a climate controlled unit here – here are my observations: Pluses : 1.) Relatively strict & modern security practices 2.) Office is usually attended Cons : 1.) It’s nearly 80 degrees and humid in the unit. Never once felt AC running. 2.) One of Two elevators is broken. 3.) No stair access. 4.) Unit walls do not go all the way to the ceiling. Update - the thermostat is stuck at 77 degrees and high humidity warning! Adding another update (new photo) weeks after my above review - temperature outside the building is 65 degrees, Temperature inside “climate controlled” flood is 78… Front desk and manager have not replied to any of my inquiries. UPDATE : manager responded and said the “keep the temperature above 50 in the winter and below 80 in the summer” - that is NOT “climate controlled”. ... Read more

Tyler L. - 19 September 2025

Danny - 12 September 2025

jenna p. - 3 April 2025

Chinedu M. - 29 March 2025

Update as of 3/10/25: Regional Manager Nate Pham failed to fully resolve my issue and did not apply the promised credit for my destroyed bed toward my March and April rent. As a result, I am now facing late fees and constant harassment from Public Storage regarding an outstanding balance that should have been resolved. ————————— Absolutely horrific experience at this storage facility—avoid at all costs! Rented a 10x10 unit in Nov 2024, and on Feb 17, 2025 (Presidents’ Day), I arrived at 7 PM—within their posted 6 AM-9 PM hours—to move a nearly new disassembled IKEA bed. Office empty, no staff, no hours or emergency contact posted. Elevator was a NIGHTMARE—only went to the 2nd floor (I needed 3rd), doors barely opened, and it got stuck TWICE with us and another couple inside. Elevator emergency button? Useless—one-way audio, some lady answered, couldn’t hear us, hung up twice without checking. Serious safety issue! Left my bed on a cart by the elevator since I couldn’t move it alone and needed my car free to carpool kids next morning. Returned at 8 AM—office still empty, waited 20 mins, no one. Came back at 11 AM—my bed was GONE. Staff admitted they trashed it in the dumpster, scratched and broken, claiming it was ‘abandoned’ despite being neatly on a dolly. They even confessed to working multiple Public Storage facilities at once, explaining the constant no-shows. Security footage would’ve shown our struggle—they didn’t care. Corporate promised a manager call within 48 hrs—nothing. Instead, they practically doubled my storage fees from $180 to $250 without written notice or consent. Unreliable, unsafe, and they’ll destroy your stuff—STAY AWAY! Update from 3/10/2025 - After multiple attempts, I finally spoke with Regional Manager Nate Pham, and unfortunately, the experience was just as disappointing as my previous interactions. He was not apologetic about my destroyed IKEA bed and essentially blamed me for the loss. I had to repeatedly explain that I was forced to leave the bed behind because my storage unit was inaccessible during listed business hours due to a malfunctioning elevator that would not go above the 2nd floor. To make matters worse, there was no staff available within those hours, and no emergency contact number—just an office number that goes straight to voicemail. Additionally, the office manager admitted that Public Storage automatically raises rental prices every six months for all tenants. After I complained about my rent nearly doubling, the office manager promised to adjust the rate for three months and to compensate me for my lost bed by crediting part of March and covering my full April rent. However, there was no record of this agreement, and only the rate adjustment was honored—the promised rent waivers were ignored. Despite paying my portion of March’s rent, I have been harassed non-stop via email, text messages, and phone calls, and I am now facing unjust late fees and an unresolved balance. Even after a conversation with Nate Pham around March 3, 2025, where he promised to correct the issue, nothing has been resolved! This entire experience has been beyond frustrating—filled with broken promises, poor communication, total missmanagment and corporate greed. I strongly advise against renting from Public Storage. ... Read more

Tatiana Z. - 11 March 2025

The best storage facility in the area by far! It’s kept very clean, and they have great dollys for moving boxes and they are always kept in the same place right when you walk in. Also the staff is alw ... Read more

Luke E. - 24 February 2025

Not a convenient location off middlebrook and wisteria. Not enough carts for loading and unloading. Elevators need maintenance bumpy ride. pretty safe place to store ur stuff tho.customer service no s ... Read more

cookie c. - 30 October 2024

This place was really cool. I've never rented a storage unit before so this was all new. These were indoor climate controlled units. Best for electronics, heat or cold sensitive stuff. So with our sudden move it was the best place to put all our keyboards, synthesizers, and instruments. It was recommended for things like photos or tech. My vegan leather jacket and art supplies or my partners kilt stuff. It was a comfortable temperature. Probably in the 70s. It wasn't cold but not hot. We rented a 5'x5' and it was a bit like a big metal closet. But perfect for the stuff we needed as they were a bit expensive. We brought a metal shelf we had so that just made the space easier to store more stuff. You needed the app or your security code to go up the elevators to the units. They had big wheeled carts available but if someone is using all of them you just wait. It was super hot outside the day we moved our stuff in so it was well nice inside. There was an on-site bathroom in the office that was really helpful. They had bigger units available. The only issue I had was I got it on the last day of the month and they said they'd prorate it so it would count as the payment for the 1st of the month. That's when the rent is due. Cool. What I didn't know was to do that they charged me for that last day of the month. If I would have known obviously I could have just waited the less than 24hrs to rent it on the 1st. I don't mind paying it, it's just it would have been nice if the person on the phone or the email could have let me know about it before I got there with all my stuff. This size unit was nearly $100 to move in and with insurance will be about $58/month after. They give you $5000 of insurance for 30 days then it's $19.99/month after. ... Read more

Stuart P. - 7 May 2024

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Storage units in nearby cities

Here is how Germantown, MD, compares to other nearby cities. Overall, there are many other great self storage opportunities in the area. Montgomery Village, MD, is just 3 miles away and has 1 storage facility. Monthly rents there start at $97. However, you could also drive to Mount Airy, MD, which is 14 miles away and which also offers storage units for as little as $75. New Market, MD is also just 15 miles distant. Listings there show no less than 2 facilities, with unit prices starting from $55. Looking a bit further away, storage facilities in Kensington, MD, and Sterling, VA, have multiple types of units available, with monthly costs starting at $10 and $25, respectively.

Storage units in Montgomery Village, MD Within a 3-mile radius

1 Facility

From $97/mo

Storage units in Mount Airy, MD Within a 14-mile radius

2 Facilities

From $75/mo

Storage units in New Market, MD Within a 15-mile radius

2 Facilities

From $55/mo

Storage units in Kensington, MD Within a 16-mile radius

4 Facilities

From $10/mo

Storage units in Sterling, VA Within a 18-mile radius

11 Facilities

From $25/mo

Storage units in White Oak, MD Within a 18-mile radius

3 Facilities

From $44/mo

Storage units in Burtonsville, MD Within a 18-mile radius

2 Facilities

From $46/mo

Storage units in Reston, VA Within a 19-mile radius

3 Facilities

From $39/mo

Storage units in Leesburg, VA Within a 20-mile radius

4 Facilities

From $17/mo

Storage units in Ashburn, VA Within a 20-mile radius

6 Facilities

From $35/mo

Storage units in Tysons, VA Within a 20-mile radius

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Storage units in Herndon, VA Within a 20-mile radius

6 Facilities

From $38/mo

Storage units in Takoma Park, MD Within a 20-mile radius

1 Facility

From $32/mo

Storage units in Vienna, VA Within a 21-mile radius

2 Facilities

From $38/mo

Storage units in Laurel, MD Within a 23-mile radius

13 Facilities

From $10/mo

Storage units in Falls Church, VA Within a 24-mile radius

8 Facilities

From $16/mo

Storage units in Washington, DC Within a 24-mile radius

12 Facilities

From $10/mo

Storage units in Arlington, VA Within a 24-mile radius

7 Facilities

From $24/mo

Storage units in Fairfax, VA Within a 26-mile radius

10 Facilities

From $10/mo

Storage units in Owings Mills, MD Within a 28-mile radius

8 Facilities

From $10/mo

Check out storage units in trending cities

If you want to see how your city compares to others, you can start by checking out other facilities in trending cities. A wide array of storage units can be leased in Baltimore City, MD, Columbia, MD and Frederick, MD, where sizes and amenities may vary. Monthly rents for units in these cities are as low as $8, $24 and $16, respectively.

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Storage units in Silver Spring, MD

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Storage units in Ellicott City, MD

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Storage units in Glen Burnie, MD

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Storage units in Gaithersburg, MD

8 Facilities

From $39/mo

Storage units in Bethesda, MD

4 Facilities

From $62/mo

Storage units in Rockville, MD

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From $37/mo

Storage units in Dundalk, MD

3 Facilities

From $22/mo

Storage units in Towson, MD

3 Facilities

From $24/mo

Storage units in Bowie, MD

4 Facilities

From $26/mo

Storage units in Wheaton, MD

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From $81/mo

Storage units in North Bethesda, MD

6 Facilities

From $50/mo

Storage units in Odenton, MD

4 Facilities

From $24/mo

Storage units in Catonsville, MD

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Storage units in Annapolis, MD

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Browse storage units in all Maryland cities.

Frequently Asked Questions

What kind of amenities are available at Public Storage - 12211 Middlebrook Road?

Storage units available at Public Storage - 12211 Middlebrook Road include the following amenities: Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, Credit Cards Accepted, Elevators, First Floor Access, Multi-Level Storage and Online Payment. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

What unit sizes are available at Public Storage - 12211 Middlebrook Road?

This particular storage facility provides self storage units of different sizes, ranging from 25 to 300 square feet. Space is not an issue! If you have more belongings to store, or simply bulkier items or even vehicles, you should go for larger storage units.

What type of storage unit do I need?

You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

What are the unit prices at Public Storage - 12211 Middlebrook Road?

Monthly prices for units offered by Public Storage - 12211 Middlebrook Road start from $70 and can go up to $676 for larger spaces.

Why is drive-up access important?

Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

Why should I consider renting a climate-controlled unit?

Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.