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Prime Storage (MA23) - 262 Swansea Mall Drive, Swansea, MA

Self Storage 25 - 300 Sq. Ft.
4.6/5 - 300 Reviews
(508) 678-0080
Location:
262 Swansea Mall Drive, Swansea, MA 02777
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All units
Small
Medium
Large
Amenities
    Units Availability
    Small Storage Unit
    7x12
    Self Storage
    84 Sq. Ft.
    Climate-Controlled
    First Floor Access
    $179/mo
    Small Storage Unit
    5x15
    Self Storage
    75 Sq. Ft.
    Climate-Controlled
    First Floor Access
    $179/mo
    Small Storage Unit
    5x10
    Self Storage
    50 Sq. Ft.
    Climate-Controlled
    First Floor Access
    $129/mo
    Small Storage Unit
    5x5
    Self Storage
    25 Sq. Ft.
    Climate-Controlled
    First Floor Access
    $99/mo
    Medium Storage Unit
    15x10
    Self Storage
    150 Sq. Ft.
    Climate-Controlled
    First Floor Access
    $279/mo
    Medium Storage Unit
    10x15
    Self Storage
    150 Sq. Ft.
    $414/mo
    Medium Storage Unit
    10x15
    Self Storage
    150 Sq. Ft.
    Climate-Controlled
    First Floor Access
    $279/mo
    Medium Storage Unit
    10x12
    Self Storage
    120 Sq. Ft.
    Climate-Controlled
    First Floor Access
    $223 - $235/mo
    Medium Storage Unit
    10x10
    Self Storage
    100 Sq. Ft.
    Climate-Controlled
    First Floor Access
    $185/mo
    Large Storage Unit
    10x30
    Self Storage
    300 Sq. Ft.
    Climate-Controlled
    First Floor Access
    $604/mo
    Large Storage Unit
    10x25
    Self Storage
    250 Sq. Ft.
    Climate-Controlled
    First Floor Access
    $557/mo
    Large Storage Unit
    10x20
    Self Storage
    200 Sq. Ft.
    $541/mo
    Large Storage Unit
    10x20
    Self Storage
    200 Sq. Ft.
    Climate-Controlled
    First Floor Access
    $349 - $356/mo

    Amenities

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    What customers are saying

    4.6/5 - 300 Reviews

    Read some helpful reviews of Prime Storage (MA23) at 262 Swansea Mall Drive, shared by real renters with genuine experiences and honest opinions.

    I signed up for a 10x15 storage unit on June 16th with my family and was quoted a monthly rate of $150. I completed the rental process in person at the Swansea office and paid $179 for the first month, which included initial fees. My July, August, and September payments were each correctly charged at the agreed upon rate of $150. On October 15th, I was unexpectedly charged $250, which was $100 more than my contracted monthly rate. When I contacted the office, I was informed that this charge was an error and that the intended increase was only $10, bringing the monthly rate to $160. I was assured the mistake would be corrected and that future billing would reflect the proper amount. However, in November I was again charged $250. After contacting Prime Storage a second time, I was told the overcharges would be corrected through prorated billing in the following months. On December 15th, I was charged $70, which I understood to be the beginning of the promised correction. However, on January 15th, I was charged $160 instead of receiving the additional prorated adjustment that had been discussed and promised. Only one month was corrected despite assurances that multiple months would be adjusted to account for the overcharges. Shortly thereafter, I discovered that my upcoming February 2026 payment was listed online as $265, representing yet another rate increase within a very short period of time after move in. At this point, there had already been two rate increases since June, along with multiple billing errors that had not been fully resolved. In addition to the billing issues, communication between corporate representatives and the Swansea office has been extremely poor. I have made numerous calls attempting to resolve these issues and was repeatedly told that management would be contacted and that someone would follow up by email. In most cases, no follow up occurred, and it became clear that different representatives were providing inconsistent information with no clear resolution. During this process, I attempted to negotiate a reasonable solution and was offered what was described as a larger 10x20 unit for $150 per month. Upon arriving, it became clear that this was actually two separate units rather than a single larger space, which was not clearly explained beforehand or expressed in the lease agreement. Due to the inconvenience of moving and the ongoing billing concerns, I declined the transfer and instead requested that my existing unit be matched to the rate being offered to new customers. This request was refused. The overall experience has raised serious concerns about transparency and ethical business practices. Multiple rate increases in a short period of time, incorrect charges that were not fully corrected despite assurances, and repeated failures in communication have made this a frustrating and disappointing experience. ... Read more
    Austin W. - 14 February 2026
    After being here for only 2–3 months, they doubled my rent. Other reviewers have mentioned repeated rate increases, and unfortunately, my experience confirms that in my short period of time being here. I was assured by the manager, Jeremy, that there would be no rent increases for at least a year, which turned out not to be true. I’m not staying to see how much higher it goes. ... Read more
    Kristen - 27 January 2026
    Mvc P. - 30 August 2025
    Though every human I interacted with was totally nice and helpful, I find Prime Storage as a company to be pretty slimey. After a couple months, they gave me notice that my payment would be raised $100 more per month. Then of course I saw that in the agreement, they say they can update prices at any time. But up $100 per month? That just seems like bad business. ... Read more
    Lillian J. - 20 August 2025
    This place is absolutely amazing, Super helpful staff, 24/7 unit availability, insanely spacious, conveniently placed next to a gym and walmart, this place is great. Oh and PS. Kelsey is such an amazing hard worker and she always looks out for her customers. Give her a raise shes dope ... Read more
    Ziggy J. - 22 July 2025
    William L. - 24 June 2025
    Zach S. - 31 May 2025
    Thomas S. - 27 April 2025
    After 2 months of renting the unit, I was notified of a price increase of $70 per month due to what I was told is supply and demand. I called to complain about what appears to be a scam on their part and they did lower the amount of the increase but not to the original contracted amount. It’s a clean space but disappointed and feel taken advantage of. ... Read more
    Liz S. - 29 March 2025
    I came to Swansea prime storage to help my friend get her unit sorted. I cannot believe how helpful Tyler was! He explained exactly what we needed and also helped her with some paperwork and printed it out! Great service! Thank you Tyler, I hope that your employers know what a great employee they have! ... Read more
    Kathryn B. - 27 February 2025
    Matt O. - 25 January 2025
    LAURA C. - 23 January 2025
    I had most of my things in Prime Storage’s Swansea Ma location from November 2022 until November 2024. I had one of the bigger units. The positives: - I never worried about my things, felt very safe. - My belongings were exactly as I left them 2 years prior. - Except for unavoidable dust, this facility is very clean. The only negative: I signed on in November 2022, at a monthly rate of $244. Two years later, my payment was $363 monthly. They raise their prices knowing you obviously aren’t likely to get your belongings and move them to another storage facility. I understand they have to raise their prices but I thought over $100 in 2 years time was a bit much. Here’s a payment breakdown: November 2022, signed up for $244, plus $15 protection plan. November 2024, final payment was $363 (includes $15) So, my things were very secure, and I paid a good amount of money. I recommend Prime, but know their prices will go up quite a bit. ... Read more
    Simone P. - 21 November 2024

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    Storage units in nearby cities

    Here is how Swansea, MA, compares to other nearby cities. Overall, there are many other great self storage opportunities in the area. Bristol, RI, is just 6 miles away and has 2 storage facilities. Monthly rents there start at $29. However, you could also drive to East Providence, RI, which is 9 miles away and which also offers storage units for as little as $59. Pawtucket, RI is also just 12 miles distant. Listings there show no less than 3 facilities, with unit prices starting from $35. Looking a bit further away, storage facilities in Providence, RI, and Warwick, RI, have multiple types of units available, with monthly costs starting at $30 and $26, respectively.

    Storage units in Bristol, RI Within a 6-mile radius
    2 Facilities
    From $29/mo
    Storage units in East Providence, RI Within a 9-mile radius
    3 Facilities
    From $59/mo
    Storage units in Pawtucket, RI Within a 12-mile radius
    3 Facilities
    From $35/mo
    Storage units in Providence, RI Within a 12-mile radius
    5 Facilities
    From $30/mo
    Storage units in Warwick, RI Within a 12-mile radius
    5 Facilities
    From $26/mo
    Storage units in Central Falls, RI Within a 14-mile radius
    2 Facilities
    From $37/mo
    Storage units in Lakeville, MA Within a 14-mile radius
    3 Facilities
    From $30/mo
    Storage units in Cranston, RI Within a 15-mile radius
    6 Facilities
    From $34/mo
    Storage units in West Warwick, RI Within a 17-mile radius
    3 Facilities
    From $26/mo
    Storage units in Johnston, RI Within a 17-mile radius
    5 Facilities
    From $29/mo
    Storage units in East Greenwich, RI Within a 17-mile radius
    2 Facilities
    From $50/mo
    Storage units in Plainville, MA Within a 19-mile radius
    3 Facilities
    From $38/mo
    Storage units in Newport, RI Within a 20-mile radius
    1 Facility
    From $90/mo
    Storage units in West Bridgewater, MA Within a 21-mile radius
    1 Facility
    From $55/mo
    Storage units in Foxborough, MA Within a 22-mile radius
    2 Facilities
    From $44/mo
    Storage units in Woonsocket, RI Within a 23-mile radius
    2 Facilities
    From $45/mo
    Storage units in Stoughton, MA Within a 26-mile radius
    5 Facilities
    From $40/mo
    Storage units in Wareham, MA Within a 27-mile radius
    5 Facilities
    From $40/mo
    Storage units in Whitman, MA Within a 27-mile radius
    1 Facility
    From $61/mo
    Storage units in Avon, MA Within a 27-mile radius
    1 Facility
    From $68/mo

    Check out storage units in trending cities

    If you want to see how your city compares to others, you can start by checking out other facilities in trending cities. A wide array of storage units can be leased in Boston, MA, Worcester, MA and Springfield, MA, where sizes and amenities may vary. Monthly rents for units in these cities are as low as $39, $34 and $24, respectively.

    Storage units in Boston, MA
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    Storage units in Worcester, MA
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    Storage units in Springfield, MA
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    Storage units in Lowell, MA
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    Storage units in Brockton, MA
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    Storage units in Lynn, MA
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    Storage units in New Bedford, MA
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    Storage units in Fall River, MA
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    Storage units in Newton, MA
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    Storage units in Lawrence, MA
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    Storage units in Somerville, MA
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    Storage units in Framingham, MA
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    Storage units in Haverhill, MA
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    Storage units in Malden, MA
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    Frequently Asked Questions

    Storage units available at Prime Storage (MA23) - 262 Swansea Mall Drive include the following amenities: Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Truck Rentals, Contactless Renting, Security Camera, Gate, Parking, First Floor Access, Multi-Level Storage, Online Payment and RV Storage. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

    This particular storage facility provides self storage units of different sizes, ranging from 25 to 300 square feet. Space is not an issue! If you have more belongings to store, or simply bulkier items or even vehicles, you should go for larger storage units.

    You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

    Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

    Monthly prices for units offered by Prime Storage (MA23) - 262 Swansea Mall Drive start from $99 and can go up to $604 for larger spaces.

    Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

    Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.