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Public Storage - 8320 South Cicero Avenue, Burbank, IL

Self Storage
4.9/5 - 365 Reviews
Location:
8320 South Cicero Avenue, Burbank, IL 60459
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Online Payment

What customers are saying

4.9/5 - 365 Reviews

Read some helpful reviews of Public Storage at 8320 South Cicero Avenue, shared by real renters with genuine experiences and honest opinions.

*****Update***** I received a call from Matt (district manager) who apologized for my experience and asked what he could do to assist me? I just wanted my $40 refunded to my credit card and I’m happy to report that I’ve received! Overall my experience has been favorable with Public Storage and I would recommend to friends and family! I really appreciate the phone call I received, I feel like a valued customer! I currently rent a space with them in Skokie and wanted to transfer to this location. I was charged $40 but decided to cancel and keep the unit in Skokie. The property manager assured me that he’d process my refund, to date I’ve yet to receive. I called today and according to the rep the property manager was unable to process! I wasn’t aware as there was no follow-up call as promised! Planning to switch back to U-haul, you can never get a live person and they don’t return phone calls. Now I get to wait 5-7 days for my refund, not a happy customer! ... Read more
Monica D. - 21 April 2026
I want to give a huge shoutout to Patricia at Public Storage. She is AMAZING at her job. She’s always very helpful, takes the time to show me around, and makes sure everything is explained clearly. Every time I see her, she’s cleaning or making sure the place looks nice and well-kept. She’s very professional, friendly, and truly cares about the customers. Because of Patricia, I feel comfortable and confident storing my things here. Public Storage is lucky to have her! ... Read more
Porsche R. - 21 December 2025
Patricia Dunn at the Public Storage on 83rd & Cicero is absolutely great. She is professional, friendly, and very helpful. She took the time to explain everything clearly and made the whole process easy and stress-free. Excellent customer service—this location is lucky to have her. Highly recommend working with Patricia if you need storage! ... Read more
Juan J. - 21 December 2025
D B. - 29 October 2025
Kailee A. - 10 October 2025
RASHEEEK - 1 October 2025
Absolutely disgusting experience. My furniture, clothes, and personal items were ruined with mold even though they falsely advertise climate control. Total scam. Customer service? A joke. They never have answers, refuse to transfer you to a manager if it’s close to closing time, and act like you’re the problem. The back doors are always broken, and there are never enough carts to move your things — good luck hauling heavy boxes with no help. When I complained about the mold, they basically told me “too bad” because I didn’t have their overpriced insurance. The staff even admitted people LIVE there, and said it in the most careless, nonchalant way — like that’s normal! This place is unsafe, unprofessional, and they do not care about customers or their belongings. If you value your property and your sanity, stay far away from this place. ... Read more
Perfecto S. - 27 September 2025
There only helpful to certain people, the staff lie about hours of operation, rules and regulations, I needed to access my unit early around 9am and they told me there is no access until 10am and they close at 6pm and no access after 6pm. I don't know wat to believe, uncertain customer, as far as clean, I have to differ on that as well, their was trash in front of my storage space for a week and no one sweep and there has been a broken mirror in the aisle not far from me for two weeks and it still hasn't been removed, smh More recent situation over the Labor day weekend 2025 I've been lied to and deceived by some staff member, but I have to report after a unprofessional and unpleasant customer service experience with Sobi, it was refreshing to speak with Katrina and Matt, they handled a unsafe and disturbing situation with a good attitude and no lies, they explained the situation and also explained the process to correct the issues. Matt and Katrina are the absolute best in my opinion, although Sobi may need so.e more training on assisting customers. I will continue to monitor this facility and report my findings, I appreciate some of the services you provide, but equally disagree with others, I like to give room for improvement, please refrain from identifying customers based on there reviews also targeting them in hostile manners, this is unacceptable, unprofessional, threatening and not good customer service. We must do better!!!!!! ... Read more
Ms B. - 2 September 2025
It was so very nice not just to have a coworker in the building of public storage but a really nice awesome woman. She answers all your questions. She will take care of you and keep her. She’s a good one. She’s a real good one and I’m happy to even get to know her. ... Read more
Lisa R. - 23 June 2025
Aida was amazing! She lead us straight forward with answers me and my husband had. she was so patient with us while we decided what size storage was best for our needs. She exceeded my expectations with the friendliest personality and so knowledgeable. Thank you so much Aida! ... Read more
Elisa L. - 20 April 2025
I like renting at Public Storage. It is clean and the prices are reasonable (prices do go up every 3 months thought). My only complaint is that there is no one ever in the office. I needed to close out my Storage unit and I also had a couple of questions. I went to the office and it was empty. It was 2:20pm. They are opened until 5p. I waited for 1 hour and no one showed up. I tried calling and even left a message. Next day I got a call from Lety asking if my unit was vacated. I told her yes. Then I tried to tell her about my experience yesterday and she ignored what I said. I asked her if she would be there today and she said until 1p. I just went there now and guess what? No one is in the office. Someone should stay in the office to assist with customers (current and new). If this isn't possible, then please put a note on the door and state when you are coming back or if you are out to lunch. That would be providing good customer service. ... Read more
Josie C. - 30 March 2025
Patricia C. - 27 March 2025
Lety's customer service exceeded expectations. The process was straightforward, with clear instructions and minimal wait times. Lety was attentive, addressing my concerns promptly and efficiently. She had a friendly demeanor and was willing to assist me thoroughly, even walked me to the storage unit and explained the lock use. She made the entire experience stress-free. Highly recommend for her exceptional service. ... Read more
B - 24 March 2025
Patricia is amazing!!! From our first initial interaction over the phone to when i met her in person. She gave me a tour, was patient with all my questions since this is my first time renting a storage unit and she is very knowledgeable! She’s the sweetest! ... Read more
Nadia H. - 20 March 2025
Gabby and Andrew are the best give customer service and takes time out to their customers. They don’t rush you to get a unit, they actually help you find the best unit for your move. There’s no force to use things that you don’t need Update: They change the rent and increase it without notification and denies the rent decrease for customers and my update is based on my interaction with someone named Pat whom is new that I encountered prroblems with and I still feel that Andrew and Gabby are awesome at what they do and it was unsetting that Pat wasn't as helpful as Andrew and Gabby because they do an amazing and outstanding job in every aspect of customer service and goes beyond what customer service is. Thanks Andrew and Gabby you will always be remembered. ... Read more
rita j. - 10 October 2024

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Storage units in nearby cities

Here is how Burbank, IL, compares to other nearby cities. Overall, there are many other great self storage opportunities in the area. Bridgeview, IL, is just 3 miles away and has 3 storage facilities. Monthly rents there start at $60. However, you could also drive to Oak Lawn, IL, which is 3 miles away and which also offers storage units for as little as $62. Alsip, IL is also just 6 miles distant. Listings there show no less than 5 facilities, with unit prices starting from $49. Looking a bit further away, storage facilities in Lyons, IL, and La Grange, IL, have multiple types of units available, with monthly costs starting at $77 and $49, respectively.

Storage units in Bridgeview, IL Within a 3-mile radius
3 Facilities
From $60/mo
Storage units in Oak Lawn, IL Within a 3-mile radius
1 Facility
From $62/mo
Storage units in Alsip, IL Within a 6-mile radius
5 Facilities
From $49/mo
Storage units in Lyons, IL Within a 6-mile radius
1 Facility
From $77/mo
Storage units in La Grange, IL Within a 6-mile radius
2 Facilities
From $49/mo
Storage units in Berwyn, IL Within a 7-mile radius
2 Facilities
From $85/mo
Storage units in Crestwood, IL Within a 7-mile radius
1 Facility
From $92/mo
Storage units in Midlothian, IL Within a 8-mile radius
2 Facilities
From $50/mo
Storage units in Burr Ridge, IL Within a 8-mile radius
1 Facility
From $28/mo
Storage units in Willowbrook, IL Within a 9-mile radius
5 Facilities
From $28/mo
Storage units in Forest Park, IL Within a 9-mile radius
1 Facility
From $72/mo
Storage units in Broadview, IL Within a 10-mile radius
1 Facility
From $69/mo
Storage units in Orland Park, IL Within a 11-mile radius
5 Facilities
From $31/mo
Storage units in Darien, IL Within a 12-mile radius
2 Facilities
From $43/mo
Storage units in Westmont, IL Within a 12-mile radius
1 Facility
From $29/mo

Check out storage units in trending cities

If you want to see how your city compares to others, you can start by checking out other facilities in trending cities. A wide array of storage units can be leased in Chicago, IL, Aurora, IL and Naperville, IL, where sizes and amenities may vary. Monthly rents for units in these cities are as low as $12, $22 and $36, respectively.

Storage units in Chicago, IL
129 Facilities
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Storage units in Aurora, IL
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Storage units in Naperville, IL
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10 Facilities
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Storage units in Springfield, IL
22 Facilities
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Storage units in Peoria, IL
11 Facilities
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Storage units in Champaign, IL
8 Facilities
From $31/mo
Storage units in Waukegan, IL
5 Facilities
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Storage units in Cicero, IL
5 Facilities
From $64/mo
Storage units in Schaumburg, IL
8 Facilities
From $37/mo
Storage units in Evanston, IL
2 Facilities
From $56/mo
Storage units in Bolingbrook, IL
5 Facilities
From $20/mo
Storage units in Palatine, IL
6 Facilities
From $22/mo
Storage units in Skokie, IL
6 Facilities
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Storage units in Des Plaines, IL
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Browse storage units in all Illinois cities.

Frequently Asked Questions

Storage units available at Public Storage - 8320 South Cicero Avenue include the following amenities: Climate-Controlled, Indoor, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking and Online Payment. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.