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Extra Space Storage - 868 Queen Street, Honolulu, HI

Self Storage 25 - 480 Sq. Ft.
4.8/5 - 347 Reviews
Location:
868 Queen Street, Honolulu, HI 96813
All units
Small
Medium
Large
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Units Availability
Small Storage Unit
10x6
Self Storage
60 Sq. Ft.
Climate-Controlled
Elevator
$219/mo
Small Storage Unit
10x5
Self Storage
50 Sq. Ft.
Climate-Controlled
$139/mo
Small Storage Unit
10x5
Self Storage
50 Sq. Ft.
Climate-Controlled
Elevator
$108 - $174/mo
Small Storage Unit
8x10
Self Storage
80 Sq. Ft.
Climate-Controlled
Elevator
$272/mo
Small Storage Unit
7x10
Self Storage
70 Sq. Ft.
Climate-Controlled
Elevator
$233/mo
Small Storage Unit
6x10
Self Storage
60 Sq. Ft.
Climate-Controlled
$240/mo
Small Storage Unit
5x16
Self Storage
80 Sq. Ft.
Climate-Controlled
Elevator
$291/mo
Small Storage Unit
5x15
Self Storage
75 Sq. Ft.
Climate-Controlled
Elevator
$201/mo
Small Storage Unit
5x14
Self Storage
70 Sq. Ft.
Climate-Controlled
Elevator
$187/mo
Small Storage Unit
5x12
Self Storage
60 Sq. Ft.
Climate-Controlled
Elevator
$210/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
$201/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
Elevator
$170/mo
Small Storage Unit
5x8
Self Storage
40 Sq. Ft.
Climate-Controlled
Elevator
$154/mo
Small Storage Unit
5x8
Self Storage
40 Sq. Ft.
Climate-Controlled
$117/mo
Small Storage Unit
5x6
Self Storage
30 Sq. Ft.
Climate-Controlled
Elevator
$153/mo
Small Storage Unit
5x6
Self Storage
30 Sq. Ft.
Climate-Controlled
$140/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
Elevator
$62 - $110/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
$62/mo
Medium Storage Unit
12x13
Self Storage
156 Sq. Ft.
Climate-Controlled
Elevator
$366/mo
Medium Storage Unit
12x12
Self Storage
144 Sq. Ft.
Climate-Controlled
Elevator
$427/mo
Medium Storage Unit
11x15
Self Storage
165 Sq. Ft.
Climate-Controlled
Elevator
$387/mo
Medium Storage Unit
11x12
Self Storage
132 Sq. Ft.
Climate-Controlled
Elevator
$393/mo
Medium Storage Unit
11x10
Self Storage
110 Sq. Ft.
Climate-Controlled
Elevator
$343/mo
Medium Storage Unit
10x18
Self Storage
180 Sq. Ft.
Climate-Controlled
Elevator
$584/mo
Medium Storage Unit
10x18
Self Storage
180 Sq. Ft.
Climate-Controlled
$495/mo
Medium Storage Unit
10x17
Self Storage
170 Sq. Ft.
Climate-Controlled
Elevator
$401/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Climate-Controlled
$400/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Climate-Controlled
Elevator
$353/mo
Medium Storage Unit
10x14
Self Storage
140 Sq. Ft.
Climate-Controlled
Elevator
$416/mo
Medium Storage Unit
10x13
Self Storage
130 Sq. Ft.
Climate-Controlled
$553/mo
Medium Storage Unit
10x12
Self Storage
120 Sq. Ft.
Climate-Controlled
$432/mo
Medium Storage Unit
10x12
Self Storage
120 Sq. Ft.
Climate-Controlled
Elevator
$372/mo
Medium Storage Unit
10x11
Self Storage
110 Sq. Ft.
Climate-Controlled
Elevator
$343/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
$429/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
Elevator
$301/mo
Large Storage Unit
20x20
Self Storage
400 Sq. Ft.
Climate-Controlled
Elevator
$1,098/mo
Large Storage Unit
20x15
Self Storage
300 Sq. Ft.
Climate-Controlled
Elevator
$885/mo
Large Storage Unit
20x10
Self Storage
200 Sq. Ft.
Climate-Controlled
Elevator
$642/mo
Large Storage Unit
16x30
Self Storage
480 Sq. Ft.
Climate-Controlled
$1,438/mo
Large Storage Unit
11x26
Self Storage
286 Sq. Ft.
Climate-Controlled
$896/mo
Large Storage Unit
11x20
Self Storage
220 Sq. Ft.
Climate-Controlled
Elevator
$704/mo
Large Storage Unit
10x30
Self Storage
300 Sq. Ft.
Climate-Controlled
$833/mo
Large Storage Unit
10x25
Self Storage
250 Sq. Ft.
Climate-Controlled
Elevator
$725/mo
Large Storage Unit
10x25
Self Storage
250 Sq. Ft.
Climate-Controlled
$605/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
Climate-Controlled
Elevator
$595/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
Climate-Controlled
$575/mo

Amenities

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Elevators
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.8/5 - 347 Reviews

Read some helpful reviews of Extra Space Storage at 868 Queen Street, shared by real renters with genuine experiences and honest opinions.

Just got a unit today. Process was quick and explained very well. Leo was very helpful, transparent, and honest with everything especially regarding price. I appreciated his help, if I could give him 6/5 stars, I definitely would! ... Read more
Elena T. - 2 March 2026
I recently rented a 5’x5’ unit at Extra Space Storage on Queens St, and I had a really great experience. The first unit I was assigned had a vent at the top that cut into the space a bit, which wasn’t ideal. I mentioned it to James, and he immediately took care of it. He made switching to another unit super easy and even waived the transfer fee without me having to push for it. The whole process was smooth and stress-free. It’s not every day you come across customer service like that. James was professional, understanding, and genuinely helpful. He definitely deserves some recognition for how he handled everything. PROMOTE HIM NOW! ... Read more
Jakob Y. - 28 February 2026
We needed to find a new storage unit nearby with good prices, so we visited a few different places that day. One was slightly cheaper, but the customer service and how genuinely helpful everyone was made it an easy choice to go with Extra Space Storage. We were also able to pay for 24 months upfront to lock in a great rate, which is extremely helpful for a nonprofit. The office is clean and the staff is truly great. The storage building is well ventilated and the AC is strong, which is definitely a plus. There are three loading stalls right in front of the elevator, which makes moving things in and out really convenient. They also provide carts which are located right before the elevators as well. The parking lot is a bit small, but we have never had trouble finding a spot. Compared to our previous storage unit, this place has been a blessing. ... Read more
Anastasia S. - 28 February 2026
just checked into this storage unit, and it’s honestly the nicest facility I’ve ever been to. The entire place is incredibly clean, modern, and truly state-of-the-art. Everything feels secure, well-maintained, and thoughtfully designed. I was especially impressed by the check-in representative, Leo. He was so friendly, professional, and welcoming from the moment we arrived. He gave us a great tour and clearly explained how everything works. The whole process was smooth, easy, and stress-free thanks to him. Highly recommend this place—so far, so good! ... Read more
Kayci K. - 14 February 2026
Carla C. - 30 September 2025
Leo was the best. He was kind in showing and helpful in processing all the paperwork. Made the entire process simple and stress-free. Jeff and Theresa were also the kindest folks in the office. The team was great overall. You will feel safe having them take care of you and your things. ... Read more
Isaac L. - 27 September 2025
I went to both locations where the staff was very friendly and helpful at each location. Jennifer at Hawaii Kai, and Teresa at Queen street. So helpful, and a good deal for my tight budget. Seems like a safe and secure facility, so I’m grateful. Mahalo! ... Read more
Radha M. - 26 August 2025
Ivy O. - 24 August 2025
Leo was great! Good energy and great communication. We spoke about what I wanted to storage for and he was able to provide me with the best unit for what I wanted to do at the best price. I got really lucky because the unit I got was maybe a design flaw.. but it was the only one at the facility that had more space but cost the same amount. The reason I’m giving 3 stars is because I have a moving company and transferred my unit to one of my customers that needed it. 3 months later it turns out I was being billed for the unit still, which was clearly supposed to be switched. We both filled out a form and my customer gave his credit card info to the person handling the unit transfer. I spent a few moments on the phone being sent back and for between their customer service saying to call the store location, then location telling me to call customer service.. it was only when Leo got on the line was I able to figure out what happened with the unit. ... Read more
Evan D. - 20 August 2025
This is my first time renting a storage unit and the online booking system was very efficient. When I went to pick up keys at the facility, Leo made it very easy and throughly explained the process to access it and the security protocols in place. Awesome customer service Leo! ... Read more
Rachel C. - 6 August 2025
Fast, Friendly, and Hassle-Free! Excellent experience! Super easy online rental—no piles of paperwork. Leo was welcoming, answered all my questions, and made check-in a breeze. Friendly staff, clean facility, and very convenient! ... Read more
Hildegardes C. - 4 August 2025
Leo was very very helpful! Especially since I was in a time crunch I feel lucky he was there, we received the Best customer service. And Im pretty sure it was time for him to go and he still helped us out so that we could find the location of our unit Thank you so much for all your help and going above and beyond. This is what customer service is all about. ... Read more
S L. - 4 July 2025
Leo was awesome! I walked in and he greeted me immediately, gave me a tour and helped me sign a lease all in 20 min. $100 a month 5x5. I’m very happy with my experience. Facility is clean & accessible. ... Read more
Miss S. - 8 April 2025
Teresa was cordial and very helpful. She really seems to care about her customers. The security policies are comforting, and the facility and units are immaculate. We feel very comfortable about moving from a Public Storage facility on Dillingham that we've been in for ten years to Extra Space. It is an excellent and money-saving move. And, we feel welcome. ... Read more
Anne M. - 6 April 2025
Mr Leo, Ms.Tersea and Mr. Jeff is some of the most professional people that I have met when it comes to customer service. They made me feel as if I was family and their service is appreciated and outstanding. Thank you queen street team for bringing joy and happiness to my difficult time. ... Read more
Leonard T. - 22 March 2025
When we first moved our belongings into this facility in November after our move to Oahu I would have given it five stars. The facility was new, clean and the staff very helpful. However, things have gone downhill and fast. There are homeless people using the upper units for storage but they hang out there in them for long periods of time. I have personally witnessed this and reported it to management, was told they would look into it and that they had an idea who they were, but we never received any feedback. Then we came another time and had broken glass and trash in front of our unit clearly dropped from the unit above us, the employee I spoke to said they would get it cleaned up and they did but still no answer on the homeless people renting units! Both of their huge front and rear entry doors are now damaged, the back one has been permanently closed for at least two months and now the front one is damaged too. Today (a Sunday) we showed up to spend some time rearranging our storage and to retrieve items we NEEDED and the entire facility is locked up the gate is not working, no keypad access and there is a temporary fence blocking entrance with a notice that units can be accessed during office hours only. WE DID NOT RECEIVE ANY ADVANCE NOTICE of this closure. There was another tenant there with the same issue, a car full of stuff and can't get in to their unit. We should have been notified by email or text of this issue. We also will be asking for a reduced monthly rate if we can't access our unit other than office hours. I would never rent here again unless these issues are solved. I will update this review if that happens. ... Read more
Jane M. - 17 February 2025
The lady that helped us her name was Teresa she was so pleasant to talk to. Her customer service was attentive to what I needed, very helpful. I’m in the middle of moving so this made my transition go even smoother. Thank you for making the process less stressful! The unit and building are clean & up to my high standards. ... Read more
M B. - 5 November 2024

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Frequently Asked Questions

Storage units available at Extra Space Storage - 868 Queen Street include the following amenities: Climate-Controlled, Indoor, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, Elevators, Multi-Level Storage and Online Payment. Depending on what you need to put away in storage, you can discover there are some things you absolutely need, so make sure you check with the facility manager that you'll find everything you need on site.

This particular storage facility provides self storage units of different sizes, ranging from 25 to 480 square feet. Space is not an issue! If you have more belongings to store, or simply bulkier items or even vehicles, you should go for larger storage units.

You already know how much stuff you need to put in self storage, so figuring out the unit size you need is the next step. Smaller units such as 5'x5' or 5'x10' spaces can usually be filled with the amount of items you would normally store in a closet: a few chairs and lamps, sports equipment, garden tools and some boxes.

Moving on to larger sizes, imagine the 10'x10' and 10'x15' units as similar to a bedroom or a living room – larger pieces of furniture, sturdier equipment and bicycles can fit here. Finally, a 10'x20' unit has enough space for the contents of a 3-bedroom house, while the larger 10'x30' space easily accommodates the contents of a loaded semi-truck.

Monthly prices for units offered by Extra Space Storage - 868 Queen Street start from $62 and can go up to $1,438 for larger spaces.

Accessibility and quickness are key when it comes to storage, so drive-up storage units are generally regarded as very convenient. Pull your car right up to your storage space, load, unload, and you're good to go! However, if you're mostly storing temperature-sensitive items, you should rather consider indoor storage units.

Climate-controlled units maintain consistent temperatures and humidity levels all year round, making them perfect for all your sensitive items. Moisture and varying temperatures can damage a whole host of things, and that is why a lot of people choose to use climate-controlled units to store items like wooden furniture, electronics, artwork, documents and photographs, collectibles, antiques, etc. If the belongings you're storing are important to you, you should consider renting a climate-controlled unit.