Could do better

My water was turned off 3 days after I moved in. I've been paying the bill every month, so this doesn't happen again. The bill comes to the property I'm renting in a company's name. The air conditioner went out. Can't get a hold of any of the right employees when calling. You will get transferred at least 9 times. Who know who the local property manager is? You can't get that information. First Key should consider having a local contact for tenants to call if they have questions or issues.