3384 Waggoner Trl Rex, GA 30273

I had an issue with my garage last year. Someone from 1st Key maintenance team arrived to fix the issue. All the technician did was TAPE up the wires. Fast forward to this year., the garage started malfunctioning AGAIN… I put in another work order to repair the problem that was not repaired initially. When their technician arrived he asked me why was the wires TAPED up & explained the garage was never repaired. He ensured me he would repair it correctly. The garage was repaired in June, I received a $150 maintenance charge in August. I CALLED & EMAILED SEVERAL TIMES about this charge, NO1 has called me back or RESPONDED. I was given the WRONG information for my PROPERTY MANAGER 2x…. Even still neither 1 of them answered the call. Why am I charged for something your technician didn’t repair correctly in the 1st place. I’ve lived here for 6years & have NEVER caused any problems. When I asked to speak to a manager/supervisor, I was told by the call center reps. They have to put in a ticket & some1 will call me back within 48hrs. Well it NEVER HAPPENED… I received an emailed stating my issue will be forwarded to the local office to resolution… No1 NEVER RESPONDED. But when it was time to renew my lease, I was called SEVERAL TIMES, I even received a call on SATURDAY,but I can’t get a simple callback for a issued THEIR maintenance team never repaired initially.