We apologize for the frustration you've experienced, and we want to address your concerns. Regarding the ant issue, we want to clarify that our team has entered your suite on multiple occasions to treat for ants. As we’ve communicated, pest control is an ongoing process, and results may take time to fully resolve. We are committed to making sure this issue is managed effectively. We also understand the importance of timely service and have made several attempts to reach out via email to arrange a convenient time for you to address your service requests. Unfortunately, we’ve only received proposed times outside our outlined availability, which has made scheduling difficult. -Kingsmere Management

Thank you for sharing your concerns. We understand how frustrating dealing with pests can be, and we’re committed to resolving this issue for you. Our team has been actively working with you and has visited your suite multiple times over the past month to address and treat the ant problem. We also spoke with you prior to move-in about the ongoing building treatment for ants. In addition to ants, we acknowledge that pigeons can be a nuisance, which is a common issue in much of Saskatoon. Just as we handle ants, we’re more than willing to help with pigeon deterrents by providing spikes and reflective bird tape to discourage them from gathering around the property. Regarding the no-smoking policy, we take this rule very seriously to maintain a safe and pleasant environment for all residents. Our lease agreement clearly states that smoking is not permitted anywhere on the property, including balconies, and we appreciate your cooperation with this policy. To ensure compliance, we sometimes take photo or video evidence from public areas, such as the parking lot. However, please be assured that we did not enter or record from your private balcony.

Thank you for sharing your concerns. We understand how frustrating dealing with pests can be, and we’re committed to resolving this issue for you. Our team has been actively working with you and has visited your suite multiple times over the past month to address and treat the ant problem. Regarding the no-smoking policy, we take this rule very seriously to maintain a safe and pleasant environment for all residents. Our lease agreement clearly states that smoking is not permitted anywhere on the property, including balconies, and we appreciate your cooperation with this policy. To ensure compliance, we do sometimes take photo or video evidence from public areas, such as the parking lot. However, please be assured that we did not enter or record from your private balcony.

Hi, Thank you for your glowing review which lets us know you're feeling right at home! If we can do anything to improve on an already great experience, please just let us know! Thanks much, The team at Kingsmere Apartment Homes

We greatly appreciate your five-star rating. It’s fantastic to know that you are having a wonderful experience with us. If there’s anything we can do further please don’t hesitate to let us know. Thank you, Kingsmere Management