The Willows At East Greenville

The place is gorgeous, but onsite service is never here. Front office is closed more often than open. I have several maintenance requests open. And nothing has been fixed except for a battery in a fire alarm. There is no maintenance . They have a wonderful porter who is doing his best to be a full maintenance team. 99% of the people who live here are wonderful. the 1% that isn't are destructive vandals who have a vendetta against the public bathrooms. Laundry room on site is contracted out to a company who never fixes things and has an app you can put money on to use the washers and driers, but the app won't activate the machines. and there is 100% no way to get your money back from them. We have $40 sitting in the app and can't use it or get it back. Trash chute system is novel for the first few times until it is backed up or the room where the chute is has trash all over the floors due to the chute being backed up. You have key fobs for the main doors and your apartment instead of having to bother with keys. but all the main doors other than the front one are broken so if you don't have a fob you can just yank on them and they will open, so no one uses their fob on them they just yank. the HVAC for the common areas is not covered under your rent, you will be charged extra to pay for the heating and cooling of the common areas. But! it is low income housing so at least its cheep.. *shrug*

I have lived in this humble abode for quite some time now, and it holds a special place in my heart. The calming and peaceful environment, coupled with the joyful sounds of children playing, brings me immense happiness and contentment. It's a haven of tranquility that I am truly grateful for. However, as much as I adore this place, I have a small request to make. I would love to see a game room or some sort of recreational space for all residents to enjoy, regardless of their age. I imagine it would be a great way to bring the community together and provide a fun and engaging outlet for everyone. I hope that we can make this a reality and continue to make this wonderful place even better.

I have been living here for 1year and 8 months and i just love the place . The office is very respectful and the place is well care for but a amazing maintenance team.

The people here are so nice, both the residents and the staff. The building is really cool and very artistic. It's also very quiet.

I've been living here for 1yr 3months and u can say I love it hear the residents are very well respected and courtesy. The area is very supervised and quiet.

My apartment is absolutely spacious and beautiful. However management is not timely, and do not show much intergrity at times. They may be overwhelmed and overlook important things that matter to the residence. There are no amenities or programs that offer entertainment, shopping, or relaxation for the people who live here who are not low income.