Not happy

I have lived here a little over a month. Because I was moving from another state and had very limited time, I viewed the apartment only through a video call. I tried to be extra careful and asked very specific questions, especially about noise, since we have dogs that do bark. I was assured that as long as the windows stayed closed, noise wouldn’t be an issue—aside from the occasional sound of something heavy being dropped upstairs. Unfortunately, the reality is very different. On the very first day, I realized our dogs’ barking could be heard clearly in the hallway, which was never mentioned. Ever since then, I’ve lived with a constant sense of guilt toward my neighbors, although management tells me they’ve received no complaints (yet). Meanwhile, my family struggles daily with other noise: every single footstep from upstairs, car alarms and street traffic, loud music from nearby clubs (weekdays and weekends alike), passing trains, and even planes overhead. Closing the windows doesn’t solve the problem. Parking was also misrepresented. I was told we could park one car on-site and that “public parking” was just a two-minute walk away. Unless someone here is secretly Usain Bolt, that timing is wildly inaccurate—it’s closer to a 7-minute walk, which matters when you’re carrying groceries in the rain or snow. The leasing office may not have “lied,” but what I was told on the phone and what I’m actually living with are two very different realities. After only a month, I already feel disappointed and stuck, knowing nothing can be changed and no real help will be offered.