Welcome to Resident Services

To register, click on “Click here to register” located below. If you've already registered, you may log in below by entering your User Name and Password.

New RentCafe Passwordless Login Notice

Starting Monday, January 12, 2026, the login process for RentCafe is changing to a passwordless system. Click here to review the changes.

• If you registered for this program using your email address as your user name, simply enter your email address for your user name and follow the instructions as they are presented to you.
• If you registered for this program using a unique user name that’s not an email address, enter your user name as normal, and you will be prompted to add an email address to your profile that’s not already registered with another RentCafe profile. If you receive this error message “Error #58: This email address already exists in our system. Please enter a different email address”, you’ll need to add another email address.

            Rencafe profile examples:
            Program Name                 User name                              Adding Email Address              Result
            Housing Choice Voucher    johndoe@gmail.com                johndoe@gmail.com               Good as is.
            Project Based Voucher      johndoe2025                           johndoe@gmail.com               Error: Email already exists on another Rentcafe profile, try another.
            Special Program               johndoe2021                           johndoe2021@gmail.com        New email address is good.

• Please make sure you have access to all the email addresses used.
• Please make sure your phone number is up-to-date in your RentCafe profile.

Send questions to Section8@nashville-mdha.org. Recommended web browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, and any mobile Android or IOS web browser. MDHA’s Statement on Non-Discrimination and Fair Housing polices.