Welcome to Resident Services

You must have a valid email address to create your Jacksonville Housing Authority account and register online.  If you do not have a valid email address, you will need to create one.

With a free account, you can:

• Apply for any open waitlist
• Check your waiting list status
• Update your address and phone number
• If applicable sumbit work orders

Please click on the following links to access popular email providers:
Gmail
Yahoo!
Outlook

First Time Visitors: Follow the 'Click here to register' link below. 

Returning Visitors: Login with your email and password.

Note: For better use of the Online Portal we recommend using the most recent version of one of the Supported browser's list:

• Google Chrome
• Mozilla Firefox
• Safari (macOS)
• Opera