Welcome to Resident Services

Dallas and Charlotte Residents: If you are a Dallas or Charlotte Resident, please click here to access your Resident Portal.

If you experience login issues, please email us at ResidentCareTeam@msrenewal.com.


If your username is not an email address, click here to login.

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Make Payments

Pay online, check the status of your payments and review your payment history.

Maintenance Requests

Submit online maintenance requests.