{"id":2670,"date":"2026-08-18T12:42:33","date_gmt":"2026-08-18T12:42:33","guid":{"rendered":"https:\/\/www.rentcafe.com\/help\/?p=2670"},"modified":"2026-09-25T13:30:30","modified_gmt":"2026-09-25T13:30:30","slug":"update-contact-information","status":"publish","type":"post","link":"https:\/\/www.rentcafe.com\/help\/update-contact-information\/","title":{"rendered":"How do I update my contact information on\u00a0RentCafe?"},"content":{"rendered":"\n<div class=\"wp-block-group cmw-tip-v2\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading cmw-tip-v2-heading\" id=\"h-summary\">Summary<\/h2>\n\n\n\n<p>To update your contact information in RentCafe, log in to your account and go to \u201cMy account\u201d or \u201cMy profile\u201d. You\u2019ll arrive at the \u201cAccount information\u201d section of your profile, where you can update your first and last name, email, or phone number. Save your changes to keep your account details up to date. <\/p>\n<\/div><\/div>\n\n\n\n<p><strong>This guide explains how to edit your personal contact information in your RentCafe account.<\/strong> <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-do-i-update-my-contact-information\">How do I update my contact information?<\/h2>\n\n\n\n<p><strong>1. Sign in to your RentCafe account<\/strong> <\/p>\n\n\n\n<p>Go to <a href=\"http:\/\/www.rentcafe.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>www.rentcafe.com<\/strong><\/a> or open the RentCafe app and log in. <\/p>\n\n\n\n<p><strong>2. Open the \u201cAccount information\u201d screen<\/strong> <\/p>\n\n\n\n<p>Access your profile area: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>On desktop<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Click your profile photo in the top-right corner and select \u201cMy accounts\u201d.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-account-dropdown-SRP-desktop.png?w=1024\" alt=\"The account dropdown on RentCafe, with the &quot;My accounts&quot; button highlighted.\" class=\"wp-image-2673\" srcset=\"https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-account-dropdown-SRP-desktop.png 1440w, https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-account-dropdown-SRP-desktop.png?resize=300,200 300w, https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-account-dropdown-SRP-desktop.png?resize=768,512 768w, https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-account-dropdown-SRP-desktop.png?resize=1024,683 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>On mobile<\/strong>:  \n<ul class=\"wp-block-list\">\n<li>From the home page: open the navigation menu and tap your profile\/account section. <\/li>\n\n\n\n<li>From a search page: tap on your profile photo and select \u201cMy profile\u201d.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"432\" height=\"906\" src=\"https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-account-menu-mobile.png?w=432\" alt=\"The side menu on RentCafe on mobile, with the &quot;My accounts&quot; button highlighted.\" class=\"wp-image-2674\" style=\"width:250px\" srcset=\"https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-account-menu-mobile.png 432w, https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-account-menu-mobile.png?resize=143,300 143w\" sizes=\"auto, (max-width: 432px) 100vw, 432px\" \/><\/figure><\/div>\n\n\n<p>You\u2019ll automatically arrive on the \u201cAccount information\u201d screen. <\/p>\n\n\n\n<p><strong>3. Update your contact details<\/strong> <\/p>\n\n\n\n<p>Here you can edit: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First name <\/li>\n\n\n\n<li>Last name <\/li>\n\n\n\n<li>Email address (the one you used to create your account) <\/li>\n\n\n\n<li>Phone number <\/li>\n\n\n\n<li>Alternate phone number<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"563\" width=\"1024\" src=\"https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-Account-Account-information-desktop.png?w=1024\" alt=\"A screenshot of the &quot;Account information&quot; section in the &quot;My account&quot; page on RentCafe.\" class=\"wp-image-2672\" srcset=\"https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-Account-Account-information-desktop.png 1440w, https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-Account-Account-information-desktop.png?resize=300,165 300w, https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-Account-Account-information-desktop.png?resize=768,422 768w, https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-Account-Account-information-desktop.png?resize=1024,563 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Make the necessary changes.<\/p>\n\n\n\n<p><strong>4. Save your updates<\/strong><\/p>\n\n\n\n<p>Save your changes to apply the updates to your account. <\/p>\n\n\n\n<div class=\"wp-block-group cmw-faq\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"h-what-should-i-do-if-i-can-t-update-my-information\">What should I do if I can\u2019t update my information?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure you are logged into the correct account  <\/li>\n\n\n\n<li>Refresh the page and try again  <\/li>\n\n\n\n<li>Check that all required fields are completed  <\/li>\n<\/ul>\n\n\n\n<p>If the issue continues, contact your property management team or RentCafe Support. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-will-updating-my-contact-information-affect-my-application-or-lease\">Will updating my contact information affect my application or lease?<\/h2>\n\n\n\n<p>Yes \u2014 updating your contact information applies to all your in-progress <a href=\"https:\/\/www.rentcafe.com\/help\/how-to-check-rentcafe-application-status\/\" data-type=\"link\" data-id=\"https:\/\/www.rentcafe.com\/help\/how-to-check-rentcafe-application-status\/\">rental applications<\/a>, so your new details are used going forward. It won&#8217;t cancel or restart an application, but keeping your information accurate ensures you receive the right updates and communications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faq\">FAQ<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1774953311468\"><strong class=\"schema-faq-question\"><strong>Q: Can I change my email address?<\/strong> <\/strong> <p class=\"schema-faq-answer\">A: Yes. You can update the email address you used when creating your account in the \u201cAccount information\u201d section. Make sure to use a valid email you can access. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1775721405800\"><strong class=\"schema-faq-question\"><strong>Q: Is my login email the same as my contact email?<\/strong> <\/strong> <p class=\"schema-faq-answer\">A: Yes, the email address you used when creating your account is the same one that will be used as your contact email. You can update it in the \u201cAccount information\u201d section. Make sure to use a valid email you can access. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787056067507\"><strong class=\"schema-faq-question\">Q: Will my property manager see my updated contact info?<\/strong> <p class=\"schema-faq-answer\">A: Yes. Updating your contact information applies to all your in-progress rental applications, so your new details are used going forward.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787055908590\"><strong class=\"schema-faq-question\"><strong>Q: Can I update my phone number?<\/strong> <\/strong> <p class=\"schema-faq-answer\">A: Yes. You can edit your phone number at any time and save the changes. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787055918521\"><strong class=\"schema-faq-question\"><strong>Q: Why should I keep my contact information updated?<\/strong> <\/strong> <p class=\"schema-faq-answer\">A: Accurate contact details ensure you receive important updates about your application, lease, and payments. <\/p> <\/div> <\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Summary To update your contact information in RentCafe, log in to your account and go to \u201cMy account\u201d or \u201cMy profile\u201d. You\u2019ll arrive at the \u201cAccount information\u201d section of your profile, where you can update your first and last name, email, or phone number. Save your changes to keep your account details up to date.&hellip;<\/p>\n","protected":false},"author":3644,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[40],"tags":[],"class_list":["post-2670","post","type-post","status-publish","format-standard","hentry","category-manage-my-account"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How do I update my contact information on\u00a0RentCafe? | RentCafe Help center<\/title>\n<meta name=\"description\" content=\"Learn how to update your name, email, and phone number in your RentCafe account on desktop or mobile, so you never miss an important update.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rentcafe.com\/help\/update-contact-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I update my contact information on\u00a0RentCafe?\" \/>\n<meta property=\"og:description\" content=\"Learn how to update your name, email, and phone number in your RentCafe account on desktop or mobile, so you never miss an important update.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rentcafe.com\/help\/update-contact-information\/\" \/>\n<meta property=\"og:site_name\" content=\"RentCafe Help center\" \/>\n<meta property=\"article:published_time\" content=\"2026-08-18T12:42:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-25T13:30:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.rentcafe.com\/help\/wp-content\/uploads\/sites\/107\/2026\/08\/My-account-dropdown-SRP-desktop.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1440\" \/>\n\t<meta property=\"og:image:height\" content=\"960\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Florin Petrut\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.rentcafe.com\\\/help\\\/update-contact-information\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rentcafe.com\\\/help\\\/update-contact-information\\\/\"},\"author\":{\"name\":\"Florin Petrut\",\"@id\":\"https:\\\/\\\/www.rentcafe.com\\\/help\\\/#\\\/schema\\\/person\\\/610d30a38bf480ff8786e04c1033381a\"},\"headline\":\"How do I update my contact information on\u00a0RentCafe?\",\"datePublished\":\"2026-08-18T12:42:33+00:00\",\"dateModified\":\"2026-09-25T13:30:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.rentcafe.com\\\/help\\\/update-contact-information\\\/\"},\"wordCount\":473,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.rentcafe.com\\\/help\\\/update-contact-information\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.rentcafe.com\\\/help\\\/wp-content\\\/uploads\\\/sites\\\/107\\\/2026\\\/08\\\/My-account-dropdown-SRP-desktop.png?w=1024\",\"articleSection\":[\"Manage my account\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.rentcafe.com\\\/help\\\/update-contact-information\\\/#respond\"]}]},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\\\/\\\/www.rentcafe.com\\\/help\\\/update-contact-information\\\/\",\"url\":\"https:\\\/\\\/www.rentcafe.com\\\/help\\\/update-contact-information\\\/\",\"name\":\"How do I update my contact information on\u00a0RentCafe? 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