How do I submit a receipt?
Summary
To earn points on a qualifying offer, open the offer you saved to “My offers”, select “Redeem Now,” and upload a clear photo of your entire receipt showing the eligible products, purchase date, store name, and prices.
After purchasing eligible products, you’ll need to upload your receipt to earn points for qualifying offers. You must save an offer (click or tap the heart icon) before you make a purchase. Before submitting your receipt, review the offer details to confirm your purchase qualifies.
How do I submit my receipt?
- Open the offer you saved to “My offers”.
- Select “Redeem now”.
- On “Which offers are on your receipt?”, select the eligible item(s) from your receipt that match your saved offer(s), then select “Continue”.
- Take a clear photo of your entire receipt.
- Verify that the receipt clearly shows:
- The eligible product(s)
- Purchase date
- Store name
- Item prices
- Upload your receipt. It must be a JPG or PNG file, no larger than 10MB.
- If your receipt is too long for one photo, you can select “Add more pages from same receipt” and add the rest.
- Select “Submit” to begin verification.
What makes a receipt eligible for verification?
For your receipt to be successfully verified, it must:
- Clearly show the eligible product(s) purchased.
- Display the purchase date within the offer’s valid period.
- Include the store name.
- Be clear and easy to read.
- Show the entire receipt from top to bottom.
How will I know if my receipt was approved?
Receipt verification typically takes less than 30 seconds. If the process takes longer, it will be sent for further review, which can last from one to three business days.
If your receipt is approved
You’ll receive a confirmation showing the number of points you’ve earned. The points will be added to your balance right away.
If your receipt isn’t approved
You’ll see the reason your receipt wasn’t approved, along with any next steps.
Common reasons a receipt may not be approved include:
- The purchased product doesn’t match the offer requirements (such as the size, flavor, or variety).
- You purchased the offer outside its valid dates.
- The receipt image is unclear or incomplete.
- The purchase doesn’t meet the offer requirements, such as the minimum quantity.