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Setting Up Your Internet Service with AM3

Click on one of the below questions to learn more.

What is AM3?
Is AM3 service active in my apartment?
Is AM3 internet service included in my monthly rent?
What kind of router should I have?
What routers do you recommend?
Is a modem required for AM3 service?
How do I set up my router?
What should I do once my internet is up and running?


What is AM3?

AM3 stands for Access Media 3 and they are the internet service provider for our community.


Is AM3 service active in my apartment?

Yes, service is active in your apartment. To use the service, set up a router (see below for more specifics) using the blue Ethernet port in your room.

We’ve provided some FAQs below to assist you with setup.

 

Is AM3 internet service included in my monthly rent?

Yes, your rent includes internet service in all bedrooms. To upgrade your service, call AM3 at (866) 263-3241 or visit them online

 

What kind of router should I have?

  • Purchase a wireless router, not a wireless gateway.
  • All wireless routers (except those made by Apple) will have 5 Ethernet ports on the back.
  • Do not get a modem/router combination or a router with coaxial (TV), phone or DSL ports.
  • Optional features include  “dual band” and USB ports.

 

What routers do you recommend?

Here are a few recommended routers:

 

Is a modem required for AM3 service?

No, a modem is not required. Do not purchase any device that acts as a modem/router combination.

 

How do I set up my router?

Follow the manufacturer’s instructions when setting up your router. Manufacturers usually provide free phone support too.


Tips for setting up your router:

  • Set the router to “DHCP” mode (this may show as “automatic”).  
  • Avoid setting the router to “Bridge” mode, even if it is recommended.
  • Create a password for your wireless network to prevent others from using your bandwidth.

 

What should I do once my internet is up and running?

Secure your network by setting an encryption key.

  • This will prevent others from connecting to your network without your knowledge.


Change your wireless channel as needed.

  • Wireless routers operate on channels and too many nearby routers on the same channel may cause a drop in bandwidth. Most routers will try to find a clear channel automatically, but sometimes fail to do so.
  • Apple users can use Airport Utility and non-Apple users can download the “Wi-Fi Analyzer” App to scan nearby networks for the least crowded channel. To change your channel, access your router’s administrative dashboard.

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