Dunwoody Courtyards

While some of the newer reviews sound positive, many long-term residents—including myself—have dealt with ongoing issues that don’t seem to get resolved. In some cases, those glowing reviews were influenced by move-in perks and don’t reflect the real, long-term experience here. Personally, things have gone downhill under the current management. One of the biggest problems I’ve had is the lack of communication and transparency. I’ve reached out multiple times about errors on my rent statement and an unauthorized entry into my apartment by maintenance—but I haven’t heard back. After leaving this review, I’m sure I’ll get a generic response saying they didn’t receive my previous messages, which is why I’ve kept a record of my communication attempts. The issue of unauthorized access is especially concerning. While I haven’t had problems with the current maintenance team, there were past incidents where former staff entered units without warning—and in several cases, personal items were stolen. Police reports were filed for these events. Management says they send out notices for inspections, but they are often sent after the fact. These delayed notices typically don’t include the date they were sent, making it difficult to hold the office accountable for following proper protocol. There are also some misleading things on the website. For example, it still lists “package acceptance” as an amenity, even though we’ve been told by email that this is no longer offered. Like many others, I’ve had packages go missing because the leasing office refuses them. Plus, new fees (like for covered parking) were added without warning and weren’t in my original lease. All of this feels shady, especially since Greystar—the management company—is facing a federal lawsuit for deceptive advertising and hidden fees.

I was looking for a place in the $1400-1500 range around Sandy Springs with a responsive front desk and without major maintenance/pest issues etc. -- just a good value at a location nearby my office that does the important stuff well enough that I don't need to think or worry about any issues with my living space interfering with my life. Dunwoody Courtyards nailed all of these, really it worked out better than I could have imagined, I was expecting to find out at least one unpleasant surprise after moving in, but I've been here 8 months and it has for real been all smooth sailing. I did a LOT of research before going with Dunwoody Courtyards and I actually took a bit of a gamble and signed up for an apartment without doing an actual tour of the unit because a unit had freshly opened up that had the price I wanted and the move-in date I was looking for, and I would have had to have waited for the previous resident to move out to get a unit tour -- so I did the virtual tour and signed up blindly with more than a little pounding in my heart to be honest. If you're reading this I'm hoping you can reap the benefits of all the research and hunting I did to find out this place is legit and just a winner of a property. In my experience a good review can be expected to stay reasonably accurate for about 2 years on average before changes over time can make a property go uphill/downhill (or too expensive to be the same great deal it once was), so for the record today is 9/15/2023 -- if you're reading this no later than 2025, you can take my review as one solid data point to rely upon, hopefully one that you can tell you're safe to take a little more seriously than some of the others in the seemingly infinite ocean of questionable online apartment reviews out there (dramatic all-caps negatives, detail-lacking fake sounding positive, a distinct lack of grammar and articulacy across the board... you know what I mean). Best of luck - JP

It's worth looking into and applying for.

This is a good community. Equipments are bit old but the maintenance is good

I have been here for several years. Staff are wonderful and location is great

Noce location for daily commuters. Gated parking is added safety for vehichles. No kids play area which is disadvantage compare to other adjucent communities